Hoteles cerca del Higashi-Kanagawa Railway Station, Yokohama

The hotel is quite new, just opened in 2024. It is quite close to the train station of yokohama, covered all the way from the train station to shopping arcades to the hotel. You don't even need to have your umbrella if it rains. The hotel is easy to locate. It is quite tidy with all the basic stuffs in the room. You can watch youtube in the TV. The staff are friendly and helpful. One thing I think can improve, this hotel brand (which I have lived in a number of different hotels from this brand) requires room cleaning (even if you decline so) every 3 days (if you live more than 3 days). I don't think it is necessary if the hotel guests do not require so in order to save manpower and be more environmental friendly (which I think the hotel is on one hand promoting). . Overall, I think the hotel is good.

Best Value Hotel near to Yokohama train station! Excellent Location, Room is a good size, hotel with a bathtub, free PJ, self take items counter (including matcha powder, coffee, hairbrush, facial wash satchet, bath salt satchet,, coin laundry service and Familymart just at the door! Exit by North exit and head out East side then walk 3mins and is just there with a very simple & elegant entrance!

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.

Personal muy limpio y amable. Sin embargo, la habitación carece de la estructura interior de un hotel (especialmente un hotel de 5 estrellas). Supongo que el hotel fue renovado desde una sala de oficina normal. Puedes ver y sentir fácilmente el ”tratar de encajar”, el ”tratar de hacer una habitación de hotel”.

Localización fantástica sobre el subterráneo. Las tiendas estaban literalmente abajo el hotel y los parques de entretenimiento son sólo una piedra tirar. La vista escena fue sorprendente. No te arrepentirás de estar en este hotel.muy cómodo cama.

The breakfast was very good. The staff were lovely. The room was spacious. My view was lovely. The location was chosen for practical purposes but I would not recommend it for general tourists as there was not much in the area to do. I like to just wander around in the evening and this is not the right choice for that. If you like quiet, it might be good for you.

Esta es mi segunda visita, lo que diría es que tuve suerte la última vez que reservaba una habitación clásica aleatoria a través de trip.com y me asignaron la vista de la ciudad minamimirai+puerto 2 dormitorio único (que es la más exp en una habitación de huéspedes no suite) , La habitación es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy agradable, es muy Reserva para Spa algunas semanas antes, sólo la extrañé esta vez. Espero volver en un futuro próximo.

El mejor lugar de nuestro viaje a Japón, El lugar parece muy nuevo, la ubicación es excelente y tienes una vista increíble de Yokohama, puedes ver el Monte Fuji en el piso de recepción. El servicio es excelente. Es muy espacioso. Volvería seguro.

Wonderful stay! Staffs were great, there’s a lounge where you can grab free coffee or just chill and relax. Rooms were clean and spacious, we got a free upgrade with the Bay view! Hotel is conveniently located just above a metro station! Definitely will return! Only thing missing is if they could have a nice little Onsen! It will be more than Perfect!

We booked the deluxe twin room for a family of 2 adults and 2 children - ages 4 and 6. The staff were so helpful and welcoming.  Cleanliness was impeccable.  As first time visitors to Yokohama, we thought the location was ok, however we were only getting to know the public transport towards the end of our stay so I’d recommend getting familiar with it to visit attractions more efficiently.