Banyan Tree Huangshan

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

I enjoyed staying banyantree huangshan. Mr。Alex Chen was very attentive. We will recommend the place for weekend get away!

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

Good room service and facility we will come to live again and introduce to my friends.

這裏的環境非常贊，靠近宏村，在酒店客房就能看到被森林和羣山包圍的宏村和塔川，距離宏村約2.5公里，距離盧村更近。吃飯走到到盧村農家菜，味道不錯 這裏的空氣非常清新，周邊是秀麗的田園風光，很建議租輛自行車騎行周邊。 我入住的是二層的別墅，底下一層帶有一個庭院，一層有陽台，房間還配備了瑜伽墊等運動養生器材，很贊。停車可以停門口，房間陽台可以看到山，風景很好， 大堂吧的下午茶，風景視野極好，傍晚時分還有免費的夕陽下午茶。早餐非常豐富，尤其喜歡煎餅果子及蒸餃，好吃， 酒店的服務非常到位，提前一天管家就聯繫我，給我安排了房間及告知入住的注意事項，及我的要求，入住 3 天 2 晚，安排妥妥，兩位客房服務員，工號在照片中，在我需要的時候隨叫隨到，服務態度非常到位，讓我有回家的感覺，下次還會選悦榕莊

好久沒來黃山了，這次路過，悦榕莊是肯定要住上一晚的，酒店就在宏村旁非常便利，實際上酒店即是一個景區環境非常好，由於時間匆忙未能體驗泳池，下次來補上吧。charlotte服務非常棒給十個👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻！