Usuario invitado
19 de noviembre de 2023
I faced several issues during my stay that made it quite challenging. Firstly, there were discrepancies with my booking - it was changed without proper notice and with some misleading information, and on arrival, despite assurances of a full refund regardless of my decision to stay or not, they are now refusing to honor that commitment. I've initiated disputes in multiple channels to secure what I'm owed. Moreover, the amenities I paid for weren't provided as promised. Despite paying for three powered campsites, I was allocated only one, which was highly inconvenient for a group of 10 people. This oversight disrupted our plans significantly and was not at all acceptable. What made matters worse was the overcrowding and lack of regard for safety. The park seemed to turn a blind eye to illegal camping in common areas, resulting in an uncomfortable and unsafe environment. The overall experience was disappointing, and I have serious doubts about their adherence to safety regulations. In summary, based on my experience, I would strongly advise against choosing this park for anyone's holiday plans. It's crucial to prioritize customer satisfaction, safety, and adherence to commitments, which unfortunately this park failed to do.
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