Valoraciones de Jinze International Hotel

Room is clean but amenities is old but acceptable. Bathroom got smell, need to solve. Bathroom light please shut down auto-light on. And please make dedicated floor for non-smoking for smoke sensitive guests.

The Staff was very friendly and the room very big

Very satisfactory 3 nights stay at Jinze hotel during our recent visit to Yan’an. Hotel room is clean and spacious, bed is comfortable. Very strategic location at the city centre, walkable to QingLiang Hill and the famous food street. Getting a taxi or DIDI is easy. We enjoyed the breakfast served in the hotel which comes with good variety and mostly local dishes. What impressed me most is the friendly staffs who are always enthusiastic to offer help and travel advice. The hotel in-house restaurants offer delicious food that comes with very reasonable price. Not surprisingly that we had several enjoyable meals at the hotel restaurant. The hotel staff also offered us free souvenirs when we checked out. Appreciate the kind gesture very much 😁. No doubt I would recommend this hotel to anyone who will visit Yan’an.

Good location. Helpful service crew

Everyone was very kind and helpful. The hotel is older and could use a bit of renovation but still a great experience. The view of the river and the mountains is beautiful. The desk staff is very friendly and knowledgeable. A great choice in Yan'an.

Located at center of town, near to sights of interest. Can find a lot of restaurants around. Room is clean, comfortable, out of my expectation. No smell of smoke. Would recommend.

Good service from Doris

西北旅遊返回家鄉的途中，最後旅遊的地方是延安，在延安住了三個晚上，選擇金澤酒店是攜程排行榜上排名靠前，還有個原因是生活的城市有家酒店叫金澤酒家，能勾起美好的回憶。我們入住的金澤酒店，地理位置在市中心，周邊旅遊挺方便的，最大的亮點是房間的空調很給力，外邊降温了房間很温暖。這次評價沒有打5分，主要原因是第二天在餐廳吃飯，餐具感覺不太乾淨，給總枱服務人員反映問題，回答是讓我們找餐廳反映，餐廳已經外包出去。酒店總枱服務人員沒有整體意識，沒有團體意識，即使是外包，那也是代表餐廳形象的，聽説後面的停車場也外包出去了。本來不想説這件事，想到延安是中國紅色旅遊聖地，酒店的服務應該是高質量高水平，不能讓遊客有不滿和遺憾。酒店的管理者應該上上心，不管是內包還是外包，都是代表酒店的形象，衹有全方位提高服務質量，才能在競爭中永遠立於不敗之地！

幫我客人預訂，第一次被客人要求換酒店，當地司機也説不好。早餐質量不好，花樣也太少。希望酒店重視客人的訴求。，特別是前台接待的人一定要耐心跟客人解釋。攜程評為五花應該有自己的特色，但是我們沒有看到。

酒店有點老了，房間異味較大，換了一間，比之前那個強點，位置還可以，整體還是不是太推薦，我是不會再選擇了

酒店在清涼山附近，距離寶塔山景區和二道街夜市都不遠，步行可到。去楊家嶺、延安革命紀念館、魯藝、延安文藝紀念館等地也比較方便，樓下就有公交車抵達。酒店原為涉外，房間大且乾淨衞生，還配有電腦，所以整體條件不錯，當然價格也對應。特別要提其早餐，花樣多味道可以。

五星差評！十一期間，窗外陰雨綿綿，室內寒冷如冬，給前台打電話，中央空調竟然沒有熱風，凍的我早上起來咳嗦淌鼻涕。偌大的星級酒店還不如普通賓館，甚至不如一個小旅店！早餐像進入了大車店，這個人打開最大的聲音看**，服務員熟視無睹，毫不阻止。差評，大家慎入！

酒店位置很好，房間內就可以看到寶塔山的寶塔 晚上亮燈以後，格外的漂亮 停車很方便，酒店後面就是一個很大的停車場，也有地下車位，免費停車。 房間挺大的，還算乾淨衞生，但畢竟裝修時間長了，所以地毯和牆面會有一些污漬，可以接受。 早餐種類不少，味道也挺好的。

酒店就在寶塔山附近，位置很好，周邊有很多餐廳食點，離景區寶塔山和清涼山很近，步行十幾分鍾即可到達。老牌的五星酒店，設施有點陳舊。房間比較大，衞生還可以。有地下停車場。