Huang2
18 de febrero de 2024
Upon entering the room, one of the first things I noticed was cigarette ash on the toilet floor. This not only indicated a lack of thorough cleaning but also raised concerns about the overall hygiene standards of the hotel. Finding such a blatant oversight was truly disappointing and made me question the attention to detail of the housekeeping staff.
Moreover, despite requesting assistance with luggage upon arrival, nobody came to help us. This lack of basic courtesy was unexpected, especially considering the reputation of the hotel. Carrying our luggage to the room ourselves was an inconvenience that could have easily been avoided with proper staffing and organization.
Additionally, the check-in process was incredibly time-consuming, taking two hours. This excessive waiting time was frustrating and unacceptable, particularly after a long journey when guests are eager to settle into their accommodations swiftly. It seemed that there were inefficiencies in the hotel's check-in procedures, resulting in unnecessary delays and inconvenience for guests.
Traducir