Four Points by Sheraton Xi'an High-tech Zone

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel room is spacious and clean; however, the location is not very convenient. The breakfast leaves much room for improvement.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

這次入住的酒店體驗超棒！房間乾淨整潔，每一處都一塵不染，佈置也很温馨。前台的服務特別好，那些小姐姐都超熱情，辦理入住時不僅高效迅速，還貼心地給我介紹周邊好玩的地方和好吃的餐廳。必須給這家酒店一個大大的好評，下次來還住這！

前台主動幫忙升級了套房，很大，雖然就住一晚上用不上，但看着舒服，兩個衞生間，兩個洗漱台，兩個辦公桌，還送了歡迎水果。早餐也蠻豐富的。有個建議，卧室床頭放包抽紙，卧室書桌下放個垃圾桶。

角落的房間比較安靜，但是電視機沒有正對床，空調温度調節好像有問題，不能制熱，一晚上了温度還是21-22度，因為周邊還在建設，窗外沒有景色。早餐還可以，水果比較新鮮