Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche
Valoraciones de usuarios
9.5/10
Excepcional
6240 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones verificadas
Ubicación9.5
Instalaciones9.4
Servicio9.5
Limpieza9.5
Filtrar por:
Ordenar por:
Todos los comentarios(6240)
Valoraciones positivas(6147)
Valoraciones con fotos/vídeo(1506)
Diseño fantástico(443)
Bien decorado(366)
Desayuno estupendo(317)
Personal de recepción amable(238)
Piscina limpia(140)
Piscina estupenda(140)
Valoraciones negativas(93)
Usuario invitado
Fairmont Twin Room
Fecha de estancia: abr 2026
Viaje de negocios
30 valoración
10/10
Excepcional
Fecha de publicación: 14 may 2026
房间不错,隔音很好。硬件不如瑞华。早餐挺差的,不好吃。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.
Traducir
Respuesta del alojamiento: 尊敬的客人,感謝您入住武漢泛海費爾蒙酒店,我們非常欣慰地收到您對酒店服務的肯定,武漢泛海費爾蒙致力於為您提供“匠心別緻,雋雅之堂”的美好入住體驗,您的分享給了我們更大的動力去不斷提升我們的服務品質。我們期待着您的再次到訪,讓我們有機會為您創造更多美好回憶。
Xin&Co
Fairmont Double Bed Room
Fecha de estancia: nov 2025
Parejas
5 valoración
10/10
Excepcional
Fecha de publicación: 18 dic 2025
Exceptional Stay at Fairmont Wuhan!
The service exceeded expectations attentive and welcoming. Rooms are spacious, impeccably clean, and feature modern amenities. The prime location offers convenient access to Wuhan Tianhe Airport and major train stations (approx. 30-40 minutes by car) Houkou less than 15. Early check-in at 10 AM was seamlessly accommodated, a huge + . Leisure facilities like the indoor pool and fully equipped gym are top-notch, perfect for relaxation or workouts. A flawless experience from start to finish!
Traducir
6/8
Respuesta del alojamiento: Dear Guest,Thank you so much for sharing your exceptional stay experience at Fairmont Wuhan! We are absolutely delighted to hear that our service exceeded your expectations, and that you found our rooms spacious, impeccably clean and well-equipped with modern amenities. It brings us great joy to know that you enjoyed our top-notch leisure facilities including the indoor pool and fully equipped gym. Your kind words about our prime location, with easy access to Wuhan Tianhe Airport, major train stations and Houkou, are truly appreciated. Every member of our team strives to create a flawless and memorable experience for our guests, and your feedback is the best recognition of our efforts. We cannot wait to welcome you back to Fairmont Wuhan for another wonderful stay soon!
Usuario invitado
Fairmont Double Bed Room
Fecha de estancia: nov 2025
Otro
3 valoración
10/10
Excepcional
Fecha de publicación: 13 dic 2025
I have booked for my birthday and I got a complimentary gift from hotel and I ask for a high floor room and they give me as it my birthday which very impress me a lot
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for sharing your wonderful birthday experience at Fairmont Wuhan! It brings us great joy to know that our complimentary birthday cake and the high-floor room arrangement exceeded your expectations and left you deeply impressed. Every detail we prepare is to make our guests' special moments more memorable, and your satisfaction is the best affirmation for our team. We sincerely hope to welcome you back again for another pleasant stay with us soon.
Usuario invitado
Fairmont Double Bed Room
Fecha de estancia: mar 2026
Viaje con amigos
4 valoración
8.0/10
Muy bueno
Fecha de publicación: 11 may 2026
reported the issue regarding aircon but after 2 days the issues was still not solve
other than that, everything is good here
Traducir
Respuesta del alojamiento: Dear guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly sorry to hear that the air conditioning issue you reported was not resolved within two days. This does not meet the service standards we strive to uphold, and we sincerely apologize for the inconvenience caused. Please be assured that we will immediately follow up on the maintenance process and improve our system for tracking and resolving reported issues to prevent this from happening again. We truly hope to have another opportunity to welcome you back and provide you with a perfect stay experience.
Usuario invitado
Fairmont Suite
Fecha de estancia: feb 2026
Viaje de negocios
36 valoración
9.5/10
Fantástico
Fecha de publicación: 10 mar 2026
Great hotel, great huge room and the staff is very attentive for your every need.
Facilities are only 4/5 for me because the swimming pool was not operational during my stay
Traducir
Respuesta del alojamiento: Dear Guest, Thank you for your kind review to Fairmont Wuhan. We are delighted you enjoyed our spacious rooms and the attentive service from our team. Moreover, we sincerely apologize that the swimming pool was unavailable during your stay due to maintenance issue. Appreciate again for your visit, we hope to welcome you back soon for a perfect stay experience.
Imro Birtantie
Fairmont Double Bed Room
Fecha de estancia: dic 2025
Parejas
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 13 ene 2026
This was our second stay in 2 years. Excellent stay. Booked a non-smoking room, which smelled of smoke and had residues of sigarette ash. Good service to change the room by the team. Breakfast with good choices, service oriented staff. Thank you
Traducir
Respuesta del alojamiento: Dear guest, thank you for staying with Fairmont Wuhan again and appreciate your valuable feedback. We are a smoke-free hotel and all rooms are marked as such. We sincerely apologize for the smoke smell and cigarette ash residue found in your room. We have immediately addressed the issue and informed the housekeeping and relevant management departments. We will further enhance the cleaning and inspection of rooms and enforce the smoke-free policy to prevent such incidents from happening again. Your sharing has given us greater motivation to continuously improve our service quality. We look forward to your next visit and the opportunity to create more wonderful memories for you.
Usuario invitado
Fairmont Twin Room
Fecha de estancia: oct 2025
Viaje de negocios
5 valoración
9.5/10
Fantástico
Fecha de publicación: 8 nov 2025
Nice environment .. one of the best hotels restaurants in Wuhan .. elevators buttons need to fix .. will chose agin
Traducir
Respuesta del alojamiento: Dear guest, thank you for choosing Fairmont Wuhan and appreciate for your kindly comment. We've well received your positive feedback about the restaurants in hotel, thank you again and we will put more effort on it. Moreover, the elevator buttons are touch-screen, sorry for the inconvenient caused. Looking forward to seeing you again at Fairmont Wuhan!
Sarah21
Fairmont Double Bed Room
Fecha de estancia: mar 2025
Viaje con amigos
3 valoración
9.5/10
Fantástico
Fecha de publicación: 26 abr 2025
Had the most amazing time for my friends birthday, the stuff was very lovely and I had an easy time checking in and out. The restaurant at the hotel is also very lovely the stuff helped me organize my friends birthday dinner and decorated the table perfectly💕
Traducir
Respuesta del alojamiento: 尊敬的客人,感謝您入住武漢泛海費爾蒙酒店,我們非常欣慰地收到您對酒店服務的肯定,武漢泛海費爾蒙致力於為您提供“匠心別緻,雋雅之堂”的美好入住體驗,您的分享給了我們更大的動力去不斷提升我們的服務品質。我們期待着您的再次到訪,讓我們有機會為您創造更多美好回憶。
Usuario invitado
Fairmont Double Bed Room
Fecha de estancia: sep 2025
Viaje de negocios
9 valoración
10/10
Excepcional
Fecha de publicación: 12 nov 2025
Good hotel, nice service. If i have chance come to wuhan i will stay at this hotel again
Traducir
Respuesta del alojamiento: Dear Guest, Thank you for your great feedback and praise for our hotel and service! We’re thrilled you enjoyed your stay at Fairmont Wuhan and look forward to welcoming you back to Wuhan soon.
Usuario invitado
Fairmont Double Bed Room
Fecha de estancia: jun 2025
Otro
6 valoración
9.5/10
Fantástico
Fecha de publicación: 3 ago 2025
Very good
Traducir
Respuesta del alojamiento: 尊敬的賓客,您好!感謝您在百忙之中抽出寶貴時間為酒店做出點評,這次沒能得到您的滿分好評説明我們還有很多不足之處需要改進,如果可能希望您能分享更加詳細的訊息,我們會跟進您的意見做出整改和提升,期待您下次入住能給您帶來全新的體驗。祝您生活愉快~
AFOK
Habitación deluxe (2 camas)
Fecha de estancia: oct 2024
Viaje de negocios
6 valoración
9.0/10
Fabuloso
Fecha de publicación: 1 feb 2025
It was a fabulous experience staying at Fairmont Wuhan, a top-notch hotel amongst the others in town. Excellent service, great food and super-convenient location in the commercial area
Traducir
Respuesta del alojamiento: 尊敬的客人,感謝您入住武漢泛海費爾蒙酒店,我們非常欣慰地收到您對酒店服務的肯定,武漢泛海費爾蒙致力於為您提供“匠心別緻,雋雅之堂”的美好入住體驗,您的分享給了我們更大的動力去不斷提升我們的服務品質。我們期待着您的再次到訪,讓我們有機會為您創造更多美好回憶。
Usuario anónimo
Fairmont Double Bed Room
Fecha de estancia: may 2024
Parejas
7 valoración
9.5/10
Fantástico
Fecha de publicación: 4 jul 2024
Booked the hotel for a weekend get away. We chose this hotel based on recommendations from friends and because of the pool available to use.
After checking in we were upgraded free of charge to a deluxe room and were gifted a complementare tea/coffee voucher whilst we waited for our new room. Our luggage was taken up to the room whilst we enjoyed our coffee. The room was nice and clean and had a good view of the city. We decided to change and head down to the pool, only to be told a swimming cap was required if we wanted to swim, they had swim caps to buy but for the sake of a one night stay we decided not to purchase the swim caps as we wouldn't have used them again, I feel like had we known about this rule when booking we could have prepared our own to take. When we returned back to the room we decided to run a bath, whilst running the bath house keeping invited themselves into our room and then left when they realised it was occupied. We thought this was strange as we hadn't long checked in and didn't require housekeeping.
Other than that it was a pleasurable stay.
Traducir
Respuesta del alojamiento: Dear guset, thank you for staying at Fairmont Wuhan. It's a pleasure for us to receice your positive comments to our service and facilities. According to your feedback about the rule of swimming pool, we have already informed relevant department to make reminder in advance. We highly appreciate to your kindly suggestion and expect to seeing you again.
Usuario invitado
Habitación doble Deluxe
Fecha de estancia: abr 2024
Parejas
10 valoración
10/10
Excepcional
Fecha de publicación: 22 may 2024
I am writing to express my heartfelt appreciation for the exceptional service provided during my recent stay at Fairmont Wuhan. My visit coincided with the Chinese Valentine's Day, and the room was beautifully decorated to mark the occasion. The thoughtful and meticulous preparation truly exceeded my expectations.
I would like to specifically commend our butler, Rita, and the room attendant, Huang Lina. Rita's attentive and warm service made us feel incredibly welcomed and valued. Her professionalism and genuine care for our comfort were evident throughout our stay. Similarly, Huang Lina's dedication to maintaining our room's cleanliness and order was impeccable, and her efforts in the special decoration made our celebration even more memorable.
Their outstanding service and attention to detail made our stay exceptional. We are deeply grateful for their contributions and will fondly remember this experience. I will gladly recommend your hotel to friends and family and look forward to our next visit.
Thank you once again for making our stay so special.
Sincerely,
Traducir
Respuesta del alojamiento: Dear guest, thank you for choosing Fairmont Wuhan and share your comment here with us! We are delighted to receive your kindly feedback on service, room cleanliness, and environment. Fairmont Wuhan focus on expressing personalized service for the guests. We are appreciated for your recognition. Looking forward to your next visit, and we are excited to provide an exceptional experience for you and your family again!
Usuario invitado
Fairmont Double Bed Room
Fecha de estancia: oct 2024
Viaje de negocios
6 valoración
10/10
Excepcional
Fecha de publicación: 14 nov 2024
The environment is very nice and the staff are friendly. We arrived late in the evening and the staff still made effort to find a good place for us to try the local good food. Really appreciate their help. My colleague enjoyed the Spa there. Excellent service. I regret I have no time to enjoy the Spa because of work commitments. Must come again in the other trip in Wuhan.
Traducir
Respuesta del alojamiento: Thank you for staying with Fairmont Wuhan. It is our pleasure and great honor to know that you had a leisurely and enjoyable time here! Your praise is our motivation, we are expecting to seeing you again and wish you a warm life!
AlexandOllie
Fairmont Double Bed Room
Fecha de estancia: ene 2024
Parejas
4 valoración
8.5/10
Muy bueno
Fecha de publicación: 10 abr 2024
It’s not really the hotels fault, the customers they get don’t deserve to stay at such a nice hotel. The staff and hotel itself is nice
Traducir
Respuesta del alojamiento: Dear Guest, thank you for staying with Fairmont Wuhan. It is our pleasure to get your feedback about the stay experience. We are delighted to provide a personalized service for you. Thank you again for choosing us, and we are looking forward to seeing you next time.