Valoraciones de Mercure Hotel (Wuhan Yangluo Development Zone)

nice ok

The hotel staff are helpful and friendly but I like best the wanton during breakfast

The hotel is well located both to the old and new estate which is less then 15 mins drive providing foods and entertainment.

Just terrible! As soon as I checked in, the front desk operator asked me to cancel my ctrip reservation and book the room using another app, just to have free breakfast which I discovered was only a bowl of noodles because the cooks were on vacation. Of course I didn't do it because in case of problem ctrip was my only guarantee in a place like that...few days later I had the demonstration that I was correct and my choice paid back. In addition I had to copy my passport by myself because the operator was not able to use the printer. This was just the beginning... The room was dirty, the cleaner just moved the dust from one side to another of the room, cleaning only few areas and keep complaining she was the only one working, she was tired and not well paid. I found a bag of food behind a curtain probably of a previous guest, not sure how long has been there, I didn't want to look inside. Persistent smell of smoke. Towels smelled bad, like they have been wet for long time and never been washed with soap. After using the towel for the first time, I had to shower again to remove the bad smell from my body. My wife immediately found a bug, we see the service coming inside the room without knocking the door. The first days we didn't care so much until when the last day, with our big surprise, a relative came to visit us and he walked directly inside the room without using any card. In that situation we discovered that the lock was broken and anyone can come inside the room without using any card. This clearly shocked and scared me and my family, then after few hours, thanks to ctrip and the manager of the hotel, the problem was fixed. I think this hotel was a bad journey inside a nice journey. For sure it's not a 4 stars hotel, probably just a 2 or 3 stars and for sure it's too expensive for the quality of the room and the service provided. If I will come back again? Maybe after many years if I will be able to forget all of this...

Nice hotel with a superlative breakfast

房間設施：很好很不錯 性價比：很高 早餐：很豐富 wifi：很快 床：睡着很舒服 餐廳：用餐可以看到江景， 前台服務員很不錯，退房迅速

房間入住滿意配套設施非常齊全，衞生打掃很乾凈，環境優雅，床墊柔然舒適～ 早餐品種比較多，味道也很好，服務也非常熱情

前台經理劉經理很客氣！比較熱情！陽邏嘛，硬軟件設施在當地不錯！就是會有點小吵，需要引起注意！！！！！

房間乾淨整潔，床品柔軟如雲，有USB充電口和智能窗簾，衞浴乾濕分離，性價比超高 這酒店住得太值啦！房間乾淨得能反光，床品軟fufu像睡在雲朵裏☁️，床頭居然有USB口充電超方便，窗簾還能語音控制，衞浴乾濕分離超貼心，這個價位能住到這種配置簡直血賺，性價比拉滿啊啊啊！💯

房間乾淨衞生住的滿意舒服，周邊景色很美，前台服務很好，早餐豐富，晚上很安靜，休息很好，全屋智能設施設備也很方便！

環境優美，酒店對面有湖景，晚上散步非常愜意，房間設備齊全，智能化，前台服務很好，衞生乾淨，下次還選擇陽邏美居

酒店環境優雅，衞生很乾凈，服務貼心，早餐豐盛，前台小姐姐還非常貼心的給升級了房間。下次還會選擇這裏！

早餐還可以吧，主要前台服務好，房間乾淨，空調效果好，淋浴間乾濕分離，馬桶全智能

酒店各方面不錯，床墊舒適，早餐豐富麪條不錯，前台還升級了湖景房，每次出差基本上都在這裏入住，總體比較滿意。