Hoteles Hampton by Hilton en Wilmington

My family and I stayed here for a last minute weekend trip to Wilmington. The location was perfect - easy walk to all the downtown area and riverfront district. Hotel was quiet, comfortable and clean. We experienced no issues with our room. Beds were comfortable and the ac unit was quiet. As always with all hotels, I did not like the pillows. Unfortunately I forgot mine at home. Bathroom/shower were clean and the room decor I thought was modern. Every staff member we encountered was friendly, greeted us and quick to assist. Even the valet staff were quick and friendly. Breakfast was normal free breakfast. Nothing spectacular but the basics were there. Pool is small but clean. We looked at the fitness room but did not use. It also looked clean. Great place for a weekend visit especially if you want to walk around town. Highly recommend.

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, ¡Me ofrecí dos botellas de agua cuando me comprobé que había un toque de hielo. Las camas estaban muy cómodas! Me disfruté de mi estancia!

Si decides alojarte en Hampton Inn Wilmington - University Area/Smith Creek Station, te encontrarás en una fantástica zona de Wilmington (New Market Center) y estarás a menos de 5 min en coche de University of North Carolina at Wilmington y a 9 de Wrightsville Beach. Además, este hotel se encuentra a 8,8 km de Riverwalk y a 3,9 km de Centro urbano de Mayfaire.Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una televisión en la zona común.Apaga la sed con tu bebida favorita en el bar o lounge. Se sirve un desayuno gratuito.Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.Te sentirás como en tu propia casa en cualquiera de las 125 habitaciones con frigorífico y televisión LCD. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, periódicos gratuitos entre semana y teléfono con y llamadas locales gratuitas.

I stayed at this hotel for work a trip. Prior to me arriving, my manager booked my stay and at the time of the booking he stated that the stay should be completely charged on his credit card. The Hampton Inn employee stated because we are with a group, the security deposit would be $15 per day and I was aware that a charge would be on my personal credit card, which was fine . When I checked in, the lady at the desk said she would charge for the security deposit. I was staying for 3 nights , so there should have been a charge of $45. Once I got to my room, I checked my account and saw there was a $500 charge on my account . I went back down to the front desk and calmly said to the lady, I am just looking for clarity on why my card was charge this amount when that’s not the agreement that was told by phone. I was immediately met with hostility and was told “I’m not going to argue with you, you can talk to the manger.” The manager Sheeri Hightower came out and she was just as rude. She was very dismissive and told me no credit card was on file for my reservation and that’s why I was charge. That was a complete lie , because you can’t even book a reservation without a credit card and if that was the case, why wasn’t that mentioned when I checked in??! So, I went back to my room. As I walked away, I heard Sheeri Hightower and her employee laughing at me as I walked away(Nice way to make your guest feel welcomed.)To make a long story short, I had my manager email over his credit card info so he could cover the reservation. My manager called me and told me he talked to the front desk and it should be handled. Instead of the hotel manager calling me to tell me the issue was resolved and my credit card would be refunded, I heard nothing from them. So I stopped by the front desk again, Just to confirm they received my managers credit card and that it would be refunded . Again, I was met with an attitude and was talked to In a condescending tone. The following day, I was at the bar by the pool and the manager Sheeri Hightower walked behind the bar, looked dead at me and didn’t speak . She turned her back to me and ate a hamburger behind the bar and never acknowledged me. Once she was done, she walked away. The Hampton Inn needs to take a better look at the type of people they are hiring . I have been a customer service manager for 15 years and I would never be this rude to a customer. When my company has another convention, I will recommend they find another hotel. I will never stay here again.