America's Inn Williamsburg

I had a reservation at Williamsburg's America's Inn. Upon arriving there and attempting to check in, I ended up having problem after problem, not the least of which was the hotel staff being unable to create a key that would unlock the room door. The room itself didn't appear filthy, but neither was it more than superficially clean. The entire building was in lousy shape, transients loitered throughout the parking lot, the WiFi didn't work, and there appeared to be no way to actually produce a key that would allow me to get in and out of the place. So, I canceled my stay on the spot and was told I'd need get a refund via *******. And now, I get the wholly unacceptable explanation that just came in from ******* — that I will get no refund because they cannot reach anyone at the hotel... what a surprise! My unsolicited advice is to stay far, far away from this dump.

I was there briefly, and saw human waste in back building, immigrants attempting to take a child, parties going on, and more. not to mention the rooms, the smell of the rooms, and the fact no body is ever at the front desk to get the help if you needed it. housekeeper drinking by 11am while "cleaning" the rooms and so much more. save your money, save your time and energy

The people were great. There is something going on with the Williamsburg hotel computer systems. Not just this hotel, guests get assigned to the same room. We had three families walk into the room while we sat there. We were all assigned to the same room which was being remodeled with contractor garbage and cigarette buds every where. Our travel company sent us to another company. The people employed there was nice. It happened at other hotels since then.

Very outstanding staff. A friendly area. Over all I will definitely comeback !

DONT STAY HERE. Key didnt work three times, dead cockroaches right outside of the door, no soap provided. The “Free Wi-Fi” suppose to be provided, doesn’t work and don’t tell them because they will yell at you and call you a liar behind the glass. Nothing was done to compensate the horrible experience my partner and I had, the customer service was awful, the place was disgusting, I would never ever go back here.

Although I had no problems, this place looks sketchy. Non secured entrances to building. I will avoid on my next stay in Williamsburg.

Not providing good information on WIFI and the room is nice but still alittle dirty not really 100 percent clean and microwave broken no coffee maker in the room. Alittle noisy cuz most people there are renting like weekly/monthly

The place was ok. Clean room, no bugs. The room had a shortage of lighting, 4 lamps 2 light bulbs. Microwave didn't work, no coffee pot in rhe room, the alarm clock was just close enough to the plug to reach. I had to plug it in. At least there was one. Bathroom was not dirty, the overall look of the place was ok. It seem to have long term residence that hung around. To some it may be what they're used to seeing. Not bad people but it is what it is. People making it happen as best as they could. That didn't bother me as i understood my surroundings. The wife and i stand 2 nights. We were in and out a lot. No problem for us as we are from NYC and you get what you pay for. A close to cheap room, close to food, and other stuff to see and do. If you don't mind the PJ's this place is just like that.