Valoraciones de Ocean Promenade Hotel

Excellent location. Excellent staff. Clean. Highly recommend.

It was fine to stay there as renovations was going on

Subject: Formal Complaint – Front Desk Service and Room Noise. I am very disappointed with the service I have received during my stay at your hotel. Firstly, the noise coming from nearby rooms has made it extremely difficult for me to rest. I approached the front desk to request a room change, as the disturbance was unacceptable. However, the staff member at the desk was unhelpful and informed me that nothing could be done. Her attitude came across as dismissive, and she did not make any effort to resolve my concerns or offer alternatives. I hope you will take this matter seriously and resolve it promptly. As a paying guest, I believe I deserve both a comfortable room and professional service from your staff. Unfortunately, I have experienced neither. I hope you will take this matter seriously and resolve it promptly. Sincerely,SURINDER KUMAR STAY DATE 29 August 2025 to 30 August 2025

30$ just to park a car overnight as a customer is bad .

It was awesome location opposite white rock marina bay the staff was so helpful 😀

Amazing location, right across from the beach. Awesome for those who don't have transportation. Lots of restaurants near by and a beautiful beach walk

Always a best place when I am in vancouver area

Good services, clean and tidy room, excellent location, but poor facilities. The fridge produce heavy noise every 5 minutes so I have to power it off to guarantee to fall asleep, the thin wall can't prevent noise of ventilation fan in neighboring wash room, I can even feel my bed is shaking, thank god they finally turned it off before 0:00. I just want to be fair in reviews, hoping they do some improvement since it is really lovely hotel with good location.

It was great

The location is nice as it’s very next to the ocean. The lighting in the room is quite dim and some of the towels could be cleaner. The room does not provide slippers and drinking water.

Nice hotel, clean

Good service except no water heater provided

温哥華小鎌倉為數不多的能被訂到的酒店 離火車軌道很近 就在海邊的主街上 因此晚上也是飽受噪音困擾 房間不乾淨，被子上有臟臟的污垢 因為是旅行最後一天 也不想多説什麼了 蠻適合從西雅圖玩好再從温哥華回國的朋友落腳 開車去往温哥華機場半小時

酒店位置很好，出門就是海邊，沿海有不少餐館，裝修温馨舒適，店員熱情友好，衞生整體不錯，浴室牆上有假睫毛可能需要改進