Lee valoraciones de usuarios sobre hoteles en West Rand

Glenburn Lodge & Spa
4.2/553 Comentarios
I would recommend Glenburn lodge if you need a weekend away, vacation, solo trip, couple bonding time or just a break from the hustle of daily life. It is a beautiful scenic tranquil place with lots of activities to do or even to just relax. There are lots of activities for the children as well.
Cradle Boutique Hotel
4.4/547 Comentarios
Listen, the team at this hotel is unreal. Everyone we met was so friendly and welcoming like they don't have life problems...My Goodness, if you want things done right and to experience a truly genuine human to human service with no fluff or pretences, please look for Wesley Ndlebe, he’s the real deal.
Kloofzicht Lodge & Spa
4.3/541 Comentarios
Kloofzicht lodge and spa was absolutely beautiful and serene, providing a peaceful and relaxing atmosphere. The staff were incredibly friendly and always willing to assist with a smile, making the experince truly memorable. The amenities for children were fantastic- play gyms, pools and even the ducks kept the little ones entertained and happy. perfect getaway for families looking for both relaxation and fun.
Vivari Hotel and Spa by Mantis
4.3/533 Comentarios
The hotel side was beautiful, the customer service was wonderful and the restaurant was also exemplary. Now for my complaint. I arrived at the spa at 11:50. When I got there I told Sam that I’m anele and I’m here for my appointment with my husband however we won’t be using the jacuzzi as I’m pregnant and still in my first trimester so I can’t. She then proceeded to give me the most horrific experience of my life. She said we can’t get the massages as I’m pregnant and should’ve requested a pregnancy massage. I stated that I wasn’t made aware of that nor was it written in the terms & conditions but I did tick that I’m pregnant on the form I was sent for my husband and I. She ignored this. Then proceeded to say I’m rude and I asked how cause I’m trying to explain to her that I booked. She kept saying I’m wrong and was supposed to inform the spa that I’m pregnant when I called to book. I said I didn’t call and booked everything online. I then said it’s okay we won’t do the massage but can I get my money back then. She said I won’t be refunded and I left then went to reception. At reception Kagiso and Joy called her down. She still proceeded to be extremely rude to me and to speak to in in an extremely disgusting manner, Joy tried calling her aside and was telling her that’s not how a client is spoken to and she ignored this and kept talking to me rudely. I have never in my life been disrespected like this she even said I’m claiming to run a business but I’m rude, I was never rude to that lady in any way shape or form. I got to reception extremely upset and was not rude to Kagiso or Joy, if I was a rude person then surely I would have been rude to them to but nobody else in the establishment can say I was ever rude to them. Even Sam I kept asking her to not speak over me as I was trying to explain over and over that I wasn’t informed that pregnant people can’t get the massage. I’d like my money back please for the spa that was paid as I will never be coming to Vivari again, Sam left a very unpleasant taste in my mouth. Worse today is my husband and I’s anniversary but she’s ruined it for us and we had to checkout and leave. Please teach your spa stuff customer service plus how to deal with clients, I’m horrified plus traumatised at the experience I received. I posted my initial review 19 November and have an update today, 26 November. I was sent a WhatsApp by the owner of the place Dr Redd and she “apologized” on behalf of Sam plus used her having “family issues” as an excuse for the way I was treated as a pregnant woman plus the distress I was caused. She assured me that I would get refunded for the spa plus they offered a complimentary night stay which makes 0 sense to me as we had to forfeit the one night we had already paid for because of her employee. Last week she kept texting me to delete the review then Friday told me that I won’t get my refund unless I delete the review. (I’ve got screenshots of all the conversations

Preguntas frecuentes

  • ¿Cuáles son algunos de los hoteles con Spa más populares en West Rand?

    En West Rand, encontrarás muchos hoteles populares. Tanto si viajas por negocios como de vacaciones, Valverde Country Hotel , Avela Lodge y Vivari Hotel and Spa by Mantis son hoteles muy recomendados.

  • ¿Cuál es el precio medio de una habitación en un hotel con Spa en West Rand?

    El precio medio de una habitación en un hotel con Spa en West Rand es de 146 € entre semana, y de 154 € durante los fines de semana (viernes y sábado).

  • ¿Qué hoteles de lujo con Spa puedo reservar en West Rand?

    En West Rand, podrás encontrar muchos hoteles de lujo con Spa. De entre ellos, Vivari Hotel and Spa by Mantis, Budmarsh Country Lodge y Mount Grace Hotel & Spa son muy populares.

  • ¿Qué promociones hay disponibles para hoteles con Spa en West Rand?

    En Trip.com, encontrarás una amplia variedad de ofertas y descuentos durante todo el año. Puedes descubrir fácilmente todas nuestras promociones en la página de ofertas.

Información útil

Número de hoteles40
Número de valoraciones773
Precio más alto1.347 €
Precio más bajo26 €
Precio medio (entre semana)146 €
Precio medio (fines de semana)154 €