"El hotel es un hotel ideal para la noche."

"Muy bien situado durante nuestros viajes."

"I was pleasantly surprised by our stay at the Executive Residency in Waterloo. We had a King room on the 8th floor. Good view of downtown. The bed was comfortable, the Wi-Fi worked great, plenty of pillows, good amenities, absolutely zero complaints about the room. There is a parking ramp across the street, it's connected by a skywalk, and the hotel validates your parking. Zero complaints about parking. There is an indoor pool with multi-level seating around the pool. We were with an eleven-year-old who loved the pool and we enjoyed the pool area. The breakfast was a real stand-out. I didn't catch the name of the woman running breakfast, but she was a real gem and even brought us a fresh coffee once it was brewed. The buffet included soft, flaky biscuits and delicious sausage gravy, make your own waffles and pancakes, hard boiled eggs, sausage patties, bagels, scrambled eggs, etc. They even brought in a couple of boxes of fresh donuts. This was one of the best free hotel breakfasts I have tasted. Near the breakfast area was an arcade and they had a coffee/expresso/hot chocolate machine. There's also a great riverfront area to walk around just 1 block away. I would definitely stay here again. Great experience!"

"We stayed at Country Inn and Suites in Waterloo, Iowa on Hammond Ave on June 7, 2025. We were staying for a soccer tournament and so we paid a decent amount of money ($191 total for one night). When we arrived, our room was missing a shower curtain and 2 pillows (the pillowcases were on the desk). Our teammates room was missing window curtains, which the front desk "fixed" by hanging white sheets over the window. The kids were enjoying the pool. The door to the outside was propped open so anyone could come and go. Several young people were going outside to vape. I was charged a $100 fee for smoking. I do not smoke so I called the hotel the next week. They said they would issue me a refund but it would take 5-7 business days. July 29th I realize the fee has never been refunded so I call the hotel back. Now they tell me they aren't able to offer refunds for that. Jessica tells me I have to have it disputed with my bank. Casey the manager is too busy to talk to me. This hotel is nowhere near worth the nearly $200 I paid for one night, but I'm really not okay paying an extra $100 for something I didn't do. It is ridiculous to have to go through a bank dispute to have it refunded."

"La habitación era agradable y el personal estaba limpio muy amigable"