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Millers Cottage Motel
3.5/557 Comentarios

Millers Cottage Motel

Wangaratta Rural City|A 0.78km del centro
Firstly we are keen travellers and so to make a serious complaint is a first for us but patrons need to be aware of this establishment. We stayed from the 9th to the 12th June 2020. Our booking was through Agoda and also paid for in advance. Agoda have been contacted and are dealing with this concern as well. We have no complaints regarding Agoda. When we arrived it was late in the day, and soon after arrival we went to purchase some dinner which is why the condition of the room was not noticed immediately. That night the portable heater was not working and we could not open the wardrobe. Upon further inspection the room was dirty, mouldy and the bathroom was disgusting. The photos show the mould in the room on the shower curtain and in the shower. On the day after our arrival there was no housekeeping, bed not made. We couldn't open the wardrobe so had to ask for a key. We were told people take the keys which is why there is none there. When we finally got it open, it had dirty mouldy rags in the bottom and smelt. We complained and we're told the housekeeper must have missed it. It hadn't been cleaned for a long long time. Considering the CoVid virus the room should have at least been sanitised. The room is advertised with Foxtel channels. There were none. When we asked he said that they hadn't connected because of the CoVid virus. The light by the bed, globes had blown. There was no way the room had been cleaned as required by general health restrictions alone. To top it off when they did come to make bed and change towels, they actually went to our luggage which was on the floor as we had nowhere to put our clothes or belongings and took out a roll of our own toilet paper from our personal shopping and put it in the bathroom. I hate to think that they went through our other possessions. I do know that some other items were touched. I know that this is not the standard Hotel/Motel Accommodation Agoda is known for which is why we book with them which is why we complained and requested a full refund of the accommodation cost. The cost is one issue but the cleanliness of the room is another. I believe that this needs to be taken further with regards to them not just going through our luggage but also the unhygienic state of the room. This poses a huge health risk for future patrons. We complained to the management of Millers Cottage Motel at the time but their attitude was unhelpful to say the least. Following our complaint lodged with Agoda 5 days ago they still have not had a reply from Millers Cottage Motel despite contacting them several times. You may ask why we didn't move accommodation we would have except we had already paid and as pensioners could not afford an extra cost for 3 nights until later in the week. I am attaching photos for you perusal so as to confirm what I have also explained. I hope that something can be done to protect other patrons from having to encounter this dreadful and unsafe state of this

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Millers Cottage Motel
3.5/557 Comentarios
Firstly we are keen travellers and so to make a serious complaint is a first for us but patrons need to be aware of this establishment. We stayed from the 9th to the 12th June 2020. Our booking was through Agoda and also paid for in advance. Agoda have been contacted and are dealing with this concern as well. We have no complaints regarding Agoda. When we arrived it was late in the day, and soon after arrival we went to purchase some dinner which is why the condition of the room was not noticed immediately. That night the portable heater was not working and we could not open the wardrobe. Upon further inspection the room was dirty, mouldy and the bathroom was disgusting. The photos show the mould in the room on the shower curtain and in the shower. On the day after our arrival there was no housekeeping, bed not made. We couldn't open the wardrobe so had to ask for a key. We were told people take the keys which is why there is none there. When we finally got it open, it had dirty mouldy rags in the bottom and smelt. We complained and we're told the housekeeper must have missed it. It hadn't been cleaned for a long long time. Considering the CoVid virus the room should have at least been sanitised. The room is advertised with Foxtel channels. There were none. When we asked he said that they hadn't connected because of the CoVid virus. The light by the bed, globes had blown. There was no way the room had been cleaned as required by general health restrictions alone. To top it off when they did come to make bed and change towels, they actually went to our luggage which was on the floor as we had nowhere to put our clothes or belongings and took out a roll of our own toilet paper from our personal shopping and put it in the bathroom. I hate to think that they went through our other possessions. I do know that some other items were touched. I know that this is not the standard Hotel/Motel Accommodation Agoda is known for which is why we book with them which is why we complained and requested a full refund of the accommodation cost. The cost is one issue but the cleanliness of the room is another. I believe that this needs to be taken further with regards to them not just going through our luggage but also the unhygienic state of the room. This poses a huge health risk for future patrons. We complained to the management of Millers Cottage Motel at the time but their attitude was unhelpful to say the least. Following our complaint lodged with Agoda 5 days ago they still have not had a reply from Millers Cottage Motel despite contacting them several times. You may ask why we didn't move accommodation we would have except we had already paid and as pensioners could not afford an extra cost for 3 nights until later in the week. I am attaching photos for you perusal so as to confirm what I have also explained. I hope that something can be done to protect other patrons from having to encounter this dreadful and unsafe state of this
Ryley Motor Inn
4.3/573 Comentarios
Puro y limpio.
Parkview Motor Inn and Apartments
4.4/5103 Comentarios
Como se advertió - este motel era muy cómodo y limpio, se quedaría de nuevo.
Gardenview
4/599 Comentarios
La habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy confortable, la habitación era muy El hotel está muy cerca de la ciudad, pero justo fuera para disfrutar de una tranquilidad y tranquilidad.
Hermitage Motor Inn
4.4/566 Comentarios
Muy agradable. Muchas habitaciones para atrapar en el trabajo. Muy tranquila en la noche. Acceso fácil a tiendas, cafés y supermercados. Personal de recepción muy accesible. Elegir Patrimonio de nuevo cuando en Wangaratta.
Lancemore Milawa
4.4/544 Comentarios
Our visit to Lancemore Milawa last week, spending the weekend with friends, was truly exceptional. Every aspect of our stay was flawless, starting from the moment we entered the beautiful hotel. The staff was incredibly friendly, creating a warm and welcoming atmosphere, and the food was not only fresh but also delicious. A heartfelt thank you is in order for Arabella, Alex, and Chris, whose exceptional service and attention to detail made our stay truly special.

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Precio más alto497 €
Precio más bajo59 €
Número de valoraciones901
Número de hoteles98
Precio medio (entre semana)135 €
Precio medio (fines de semana)138 €