Valoraciones de Clarion Hotel Wisby

El hotel está situado en el casco antiguo de Visby, con un rico desayuno y vale la pena una estancia. Usted mismo debe traer los cepillos de dientes y las pantuflas.

Transporte conveniente, relativamente sanitario, buen ambiente e instalaciones, iluminación normal en la habitación, desayuno normal

El desayuno es muy bueno. Los bagels son deliciosos. El yogur tiene muchos sabores.

Staff are really nice, very good hotel to stay in Visby, definitely will go again

とても綺麗なホテルでした。朝ごはんも美味しくて最高でした。浴槽にも浸かれました。アメニティは少なめでしたが、過ごしやすかったです。

Broken climate control waking you up every other hour. Extremely poor soundproofing meaning you can hear other guests several rooms away. Room had a weird musty smell.

Nice hotel Excellent location and breakfast A bit run down, threadbare rugs and flaking varnish.

We had a room in the neu part, 1st floor, seaside. The bed was a dream to sleep in. We really liked the interior too, like having a sheapfur und the bed and the big size foto on the wall. This hotel is not only a hotel to sleep in, its a beautyful old house. Very Visby so to say.

The hotel needs upgrading and our room was very tired and a few repairs could have been done earlier. Otherwise the view from our room (318) was over the harbour and the staff were on the ball and great! Breakfast was a good buffet style.

Service was great and staff friendly. Room was spacious and functional but cleanliness was lacking somewhat. The drain in the shower was partially clogged since you ended up standing in a puddle after a while. I suspect there is a filter in the drain that needed changing. Not too fresh to be standing in a puddle of water such a filter is being soaked… Worst of all was the cleanliness of the hotel in general. There was trash and dirt all over the corridors and stair cases. In a dining room which we had to walk through in order to get to our room, there was a smashed glass on the floor which nobody attended to during the whole of our stay. Carpets in the corridors where visibly dirty with large stains here and there. Apparently they are understaffed on the cleaning side. Visited many Clarion hotels and must say that this one was a clear low due to the lack of cleanliness.

We had booked a suite for our anniversary & even notified the hotel about this beforehand & they email to informed they would do their best to do something nice for us. But we didn’t received any welcome at all during the whole stay. We were so disappointed when we checked in & got a very poor suite that was on the first floor next to an alley where you basically heard everything. The room itself was very old & ugly. Since there were no other suites available we were downgraded to a superior room on the top floor with a nice view but much smaller room. We had to ask them to remove 2 extra beds that were premade in the room. Also, we had to ask to get some money back since we got downgraded. Both rooms that we got were very far away from the reception & a bit of a hassle to get to. We didn’t get any help with the luggage either. The hotel felt pretty run down & dirty. The room was very dusty. Breakfast was next to a toilet that was pretty unclean. There was no soap in the toilet & we had to notify them. The location was great & the Staff were friendly & nice & did the best they could. The gym was horrible, so small & dirty. Also the hotel should inform that there should be max 3ppl in the gym & no kids allow. We had to leave the gym twice even though we got there first because it got so crowded & one lady even brought her kid! We’ve stayed at many clarion hotels but this one was the worst. We will most likely not recommend it nor come back.

Staff very friendly and helpful, room was a little dated.

The hotel has a great central location in Visby in historical buildings and we had a great view over the sea - BUT the hotel is clearly understaffed and the guests are suffering from this. When we checked in, they asked us if we needed cleaning during our 4 night stay - the obvious answer would be each day as default at a four star hotel. Anyway we settled with one cleaning in the middle of our stay. We soon discovered that the TV was not working, which we reported they day after, but they couldn't do anything as it was a weekend -but no compensations were suggested nor could we get another room of similar standard. On the cleaning day we put on the cleaning sign on the door and were out all day. When we came back nothing was cleaned. This was very disappointing as we beforehand had mentioned that cleaning was specifically needed due to allergy. We then complained massively and the staff was nice enough and also accommodated compensation at then end - again not as default - but after strong request. We then demanded a cleaning the next day -which happened, but only superficial, still very dusty. During our stay we heard several other people complaining about the lacking cleaning as well. Moreover, at breakfast information was lacking, sometimes we could sit outside, but that placed closed 1 hour before the other breakfast places. Several items were often lacking the and staff lacked to clean. The TV was never fixed... The owner needs to bring this hotel up to 4 stars.

Lovely hotel with a tasty breakfast very conveniently located. Quiet and elegant. Perfection!