Usuario invitado
3 de septiembre de 2024
It was a pleasant experience interacting with staff here and getting to see the hotel and surroundings. I checked in very late and there was an issue with my room. The night manager was not able to resolve the issue. However, he promptly called the property manager Francesca and explained the issue. I was very surprised to know that Francesca drove to the hotel in middle of the night and promptly took care of the issue with the room. She and the night manager were very courteous and ensured they kept me updated. The hotel has a very modern ambience to it. It is located close to the fascinating city of Verona. Easy to get to the freeway, but still secluded so that there is no traffic noise. The price is very attractive compared to other BW properties. Overall, an affordable, modern hotel with very helpful staff and excellent location. I would stay there again if I were to travel in this area again.
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