Usuario invitado
13 de septiembre de 2024
We had a horrible experience with their lift service, my wife was stuck in lift for almost 45 mins without any help from their employees. Employees doesn't even know how to open the lift dors on emergency and they were so careless without even thinking about the situation of the person stuck there, finally owner of the hotel had to come and open the stuck lift door. With all the struggle we had to pull my wife out of lift. Being a native person, i wouldn't recommend this hotel to any of my friends or family. They should fix basic things first. Lift/generator/drinking water are the basic things somebody expect in hotel. They have pathetic customer service, their helpdesk is utter waste, they don't know the basics drills. he was neither cared about someone's life. They need to train their workers and fix the basics needs like lift/generator/drinking water.
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