Liston International Hotel

I arrive late and the staff are accommodating. The staff were very helpful, good amenities, however the surroundings are construction sites. It would have been a perfect place.

Overall the check-in process was smooth and efficient including the tedious task of having to show health QR codes, having pictures taken of passport with China residence visa side by side with phone showing health code, then making copies of visa page, passport page, last China entry stamp page, etc etc. In spite of the time this whole process takes the staff knew what they were supposed to do and went about the process as quickly as possible. A small welcome gift was an unexpected surprise. Special word of thanks to Ms.爱森那赫 at the reception (not sure if this is her actual name). She was the only one who spoke English and was guiding her colleagues to check us in smoothly. She also gave us a good recommendation to try local cuisine for dinner at a restaurant which was a 5 min walk from the hotel. The only confusing bit is the fact that hotel reception is located on the 3rd floor. Our Didi drivers did not know how to get us there as the drive up to the 3rd floor was through a parking lot next to the hotel. The hotel should either post clear instructions on a sign board for taxi/Didi drivers to follow or they should have someone posted at the entrance to guide vehicular traffic up through the parking lot to the lobby for check in. But all in all a pleasant experience and we would not hesitate to stay here again should we plan another trip to the city.

預訂好酒店就有前台工作人員提前打了電話確定入住時間並詢問出行方式，告知了酒店具體位置和酒店的停車場。酒店還會關注到特殊需求，細節做的很棒，酒店前台在三樓，停了車就可以直接到前台，一到前台就有熱茶服務，酒店的工作人員都很熱情，每個人臉上都洋溢着笑容，很暖心了！哦對了，酒店停車場裏有充電樁，很意外！ 房間的衞生打掃的也很乾凈；酒店早餐還可以，咖啡很好！下次來烏魯木齊我還會選擇這家酒店，值得推薦。