Elisha
6 de febrero de 2024
The front desk staff on the night of 2/2/24 was extremely rude and unhelpful. We needed a blow dryer which was not in the room and extra blankets to sleep that night. He said we needed to wait until the morning to receive the items from house keeping. I came to the hotel specifically to shower and sleep before an important meeting the next day so this made no sense. Furthermore I left my phone at the front counter and the Staff at the front did not have the decency to call me to tell me he had it , plus I was at the counter twice in person which were both opportunities to give me the phone. I had to use find my iPhone to track it down instead. Also breakfast is supposed to go until 10 am but the supply of food was finished at 9 am and there was no more food per the staff. The was also no cinnamon for the oatmeal. Otherwise hotel was overall clean and the other staff at front desk on 2/3/24 were much more helpful and kind. Not many good restaurants surrounding, but area was quiet and seemed safe.
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