Villa Bertagnolli - Locanda Del Bel Sorriso

Old and old farm family house that needs major renovations. The room was spacious but the entire premises were filled with junk new and old that had nothing in common. Lovely location. Staff was friendly.

We love the location and the villa. Stayed here 13 years ago and wanted to see if it was still the same charming place. The atmosphere is unbeatable. The view from our balcony was wonderful and the room was furnished with antique and old pieces. All rooms are unique. Dinner and breakfast were both fine. Nothing to the extraordinary but plain good. We enjoyed conversation with our waiter Ali. We’ll definitely be back!

Simply magical in a wonderful Alpine environment. Good fresh air, green hilly area, old wooden house, typical Alpine. Staff is very kind and helpful, and a restaurant is also operating in the evenings with very good food, sweets. Calm area among the hills.

First of all remember this is a three star not a five star so don't expect that level of luxury. However,if you like older/rustic,homey,country setting,guests with pets,interesting,quirky,clean,free parking,eklectic and great food at reasonable prices then this is a good choice. We stayed 4 nights and had room Enza with a balcony.

HORRENDOUS! The room we booked was not honoured. We paid for a Deluxe Quad room with one double bed and 2 single beds for family of 4, inclu was SUPPOSED TO BE TV, wifi, balcony, separate seating area. What we received was a room with 2 double beds, no tv, no wifi, no balcony, no separate seating area, dangerous steps immediately outside of bathroom, no handrail up steep flight of stairs to room, toilet and shower visible to outside through plain window into a public seating area as curtains did not cover window, poor quality sheets, lamps not working in the room, one double fold out bed squeaked horrendous all night, the other mattress leaned heavily to floor as a poor quality showing its age. We complained, and the staff member on reception did not know what to do, offering to leave comment for the sister of the owner the following morning. Next morning, requested a meeting with lady, who was not wanting to listen to my complaints, stating, "so you want the room for free". I replied, happy to pay, IF we had room we booked. She was aggressive, dismissive of complaint. She explained the room was not honoured because it was given to someone else who had arrived and wanted it for more nights so changed our room booking to the one without everything. I explained she should honour a booking made via ********** some months beforehand, and her response was, that was not how her hotel worked. Only partial refund given as she did not know how to refund card. Over to **********

Very unique old villa - lovingly managed by a very helpful and friendly family. Wonderfully situated amongst vineyards, the villa was filled with flowering plants. The food was very good and reasonably priced.

500 year old villa surrounded by vineyards. Marianna, Ariana and Ali ABA were very friendly, welcoming and helpful. The property is a living museum. Food is excellent!

Amazing renovated 300 year old villa in the midst of the vineyard. We stayed for a transit overnight stay. Very friendly service, lovely restaurant, beautiful villa with greenery, lovely views, good walk in the vineyards, even the normal house wine was among the best during the trip, Nice to see a large Italian family having a event/party. Room was ok and the noise can be heard from another room - can’t compare to modern hotel rooms but hey that’s not what we booked it for. The kids really enjoyed the upper section in the quadruple room. Overall recommended!

Excellent environment, excellent surroundings. Picturesque, in a 1500's complex of buildings, offering different experiences. Very good food and breakfast, friendly and informal atmosphere, like going to your relatives' house at the Italian campagna. Plenty of nice places around to walk and see, extensive vineyards, with possibility of tasting and buying wine. Every room is different, but the trade off is somewhat basic bathroom amenities, since renovation is limited by the almost ever present frescoes. And no elevators. Ideal for receptions and celebrations, combined with stay Very close to Trento RR station, 10min by taxi (15€). All in all, a great experience, although, not for the ones seeking luxury and being serviced 24/7 by staff, running to their finger snapping.