Oakwood Hotel & Apartments Azabu Tokyo

Valoraciones de Oakwood Hotel & Apartments Azabu Tokyo

Oakwood Hotel & Apartments Azabu Tokyo

3 Chome-10-5, Minato Ward, Tokyo, 106-0044, JapanVer datos del hotel
Oakwood Hotel & Apartments Azabu Tokyo
Oakwood Hotel & Apartments Azabu TokyoOakwood Hotel & Apartments Azabu TokyoOakwood Hotel & Apartments Azabu Tokyo
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Valoraciones de usuarios

4.3/5
Muy bueno
215 valoración
Valoraciones reales
Ubicación4.4
Instalaciones4.2
Servicio4.2
Limpieza4.5
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Todos los comentarios(215)
Valoraciones positivas(203)
Valoraciones con fotos/vídeo(63)
Habitaciones estupendas(43)
Bien comunicado(29)
Cerca del metro(18)
Demasiado ruidoso(15)
Conveniente para ir de compras(13)
Vistas estupendas(12)
Muchos servicios/instalaciones(10)
Buena cocina(8)
Valoraciones negativas(12)
Usuario invitado
Estudio superior
Fecha de estancia: feb 2024
Parejas
18 valoración
5.0/5
Excepcional
Fecha de publicación: 17 abr 2024
Ubicación maravillosa, con una vista atractiva de la Torre de Tokio desde el balcón. Hay abundantes platos de Fari para cocinar, por lo que podemos disfrutar de nuestra comida en cualquier momento.
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Respuesta del alojamiento: Thank you for choosing the Oakwood Hotel & Apartments Azabu Tokyo and for give us your review score. We are pleased to know that you enjoyed your stay and sincerely look forward to seeing you again. Best Regards, Oakwood Hotel & Apartments Azabu Tokyo
Usuario anónimo
Habitación superior, 1 habitación (cama doble extragrande)
Fecha de estancia: dic 2023
Personas que viajan solas
3 valoración
4.7/5
Fantástico
Fecha de publicación: 24 ene 2024
¡La ubicación era excelente! A unos 5-10 minutos a pie del metro y de las tiendas de conveniencia. Hay muchos restaurantes y cafés en la zona y es fácil llegar a las zonas más turísticas, como Shinjuku, Shibuya, etc. El barrio es bastante pintoresco y tranquilo los días de semana, lo que no es malo. Se puede ir andando a Tokio y, si tienes suerte, puedes conseguir una habitación con vistas directas a la torre. ¡El tamaño de la habitación es más grande de lo habitual en comparación con otras habitaciones de hotel en Tokio! En general, estoy contento con mi estancia y, sin duda, volvería.
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Respuesta del alojamiento: Thank you for taking the time to share your stay experience at Oakwood Hotel & Apartments Azabu Tokyo!It is honor to have met your expectations in service and glad to hear that you enjoyed your stay. We sincerely look forward to welcoming you back at any one of our serviced residences.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
Usuario invitado
Estudio superior
Fecha de estancia: may 2024
Familias
5 valoración
3.7/5
Fecha de publicación: 24 jun 2024
La ubicación es buena y tranquila, es un vecindario encantador. El personal de recepción es bueno y amable. No nos proporcionaron agua después de la primera fecha de mi estadía, y nos quedamos durante 4 días, lo que significa que no nos proporcionaron agua durante 3 días consecutivos. No creo que coincida con la marca del hotel/apartamento con servicio. Podemos tener más opciones de hoteles en Tokio con respecto al precio de la habitación porque el nivel de servicio (hardware y software) no coincide con el precio.
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Respuesta del alojamiento: Thank you for taking the time to share your experience at Oakwood Hotel & Apartments Azabu Tokyo!We are honored to have met your expectations with our staff service and are delighted that you enjoyed your stay. However, we apologize for not fully meeting all of your expectations.We sincerely look forward to welcoming you back to our hotel on your next visit to Tokyo.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
Chan
Estudio superior
Fecha de estancia: dic 2024
Personas que viajan solas
7 valoración
4.5/5
Fabuloso
Fecha de publicación: 13 ene 2025
Space is a bit tight considering a room that has a large size laundry machine, but I ended up putting the chair into the closet to make space for my luggage in the room. The AC/ heater unit and laundry machine are very good quality to ensure a comfy stay. Shower room with separate bathtub is a good size while toilet and sink area is a little smaller, but still the overall room is comfy. Kitchen area is good for easy meals. I just needed to boil some veggies and cut some fruit and the kitchen ware is really good. I would stay in this place again but Minato is a bit on the pricier side for food and beverage options, but also the hotel is very close to subway station. Gym was tiny but has the very basic treadmill, bike, elliptical for cardio and 2 yoga mats w a set of dumbbells.
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Respuesta del alojamiento: Thank you for sharing your thoughtful review. We’re pleased to hear that you enjoyed the comfort of our room, quality amenities, and the convenient location near the subway. We appreciate your understanding regarding the space and are glad the kitchen was helpful for your meals.We also take note of your comments on the gym size and will continue to explore ways to enhance our offerings.It would be our pleasure to welcome you back on your next visit to Tokyo!Warm regards,Oakwood Hotel & Apartments Azabu Tokyo.
Mathew
Habitación superior, 1 habitación (cama doble extragrande)
Fecha de estancia: oct 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 27 nov 2024
Great apartment hotel with small balcony, kitchenette, bath and shower room. The king bed is two doubles pushed together, but this is fine as the mattresses are comfortable and join together well. Location is great as it is close to the Azabu-juban station and also close to several pretty good restaurants. Very relaxing accommodation to end our Japan trip, we stayed for four nights.
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Respuesta del alojamiento: Thank you for taking the time to share your wonderful feedback! We’re We’re delighted to hear that you found our location convenient, with easy access to Azabu-juban station and nearby restaurants. Knowing that our accommodations provided a relaxing end to your Japan trip truly makes us happy.Thank you for staying with us, and we hope to have the pleasure of welcoming you back on your next visit to Japan!Warm regards,Oakwood Hotel & Apartments Azabu Tokyo
ANTHONY
Habitación superior, 1 habitación (2 camas)
Fecha de estancia: ago 2024
Parejas
19 valoración
5.0/5
Excepcional
Fecha de publicación: 4 oct 2024
Great hotel. Very clean. Beds are comfortable. Rooms always feel and smell fresh. Good water pressure. Great location. There is a nice grocery store down the street. The front desk is very helpful. Internet is decent. I have stayed at this hotel twice and I plan to stay there again.
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Respuesta del alojamiento: Thank you for taking the time to share your experience at Oakwood Hotel & Apartments Azabu Tokyo. We are honored to have met your expectations and sincerely look forward to welcoming you back on your next visit to Tokyo.Best regards,Oakwood Hotel & Apartments Azabu Tokyo
gilles julien serge
Habitación superior, 1 habitación (cama doble extragrande)
Fecha de estancia: nov 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 29 dic 2024
Very nice hotel and spacious for tokyo and very well placed !
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Respuesta del alojamiento: Thank you so much for choosing Oakwood Hotel & Apartments Azabu Tokyo and thank you for taking the time to share your positive feedback! We're delighted to hear that you found our hotel spacious, especially for Tokyo, and that the location was convenient for your needs. Sincerely look forward to welcoming you back. Best regards, Oakwood Hotel & Apartments Azabu Tokyo
Usuario invitado
Habitación superior, 3 dormitorio(s)
Fecha de estancia: may 2024
Viaje con amigos
5 valoración
3.7/5
Fecha de publicación: 16 jun 2024
I stayed with my 2 friends in a 3 bedroom suite for 2 nights. The location of this hotel is good where shops, restaurants and convenient stores are within walking distance. Can't complain about the cleanliness. Hotel staff were polite. Only one thing I wish to make a comment was they don't refill bottled water. Unlike most if not all other hotels I've stayed in many cities (actually not that I remember any other hotel do not offer complimentary water), when we asked for a few more bottles of water, we were told we need to pay for extra water. I'm suggesting the hotel to consider charging the water costs into the room charge and offer complientary water to their guests. The feeling was bad for being asked to pay for extra water when we were paying over USD1,250 per night.
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Respuesta del alojamiento: Thank you for taking the time to share your experience at Oakwood Hotel & Apartments Azabu Tokyo!We are honored to have met your expectations in terms of service, and we are delighted to hear that you enjoyed your stay. Your feedback regarding the bottle of water is noted, and we will discuss it with our team.We sincerely look forward to welcoming you back to our hotel on your next visit to Tokyo.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
JacqF
Habitación superior, 1 habitación (2 camas)
Fecha de estancia: oct 2023
Familias
6 valoración
5.0/5
Excepcional
Fecha de publicación: 14 nov 2023
Very wonderful stay at this hotel. The staffs are very attentive and see to your needs. Free Nespresso coffee round the clock and basic breakfast in the morning. Just 2 minutes walk to the Azabu-Juban metro station. Lots of eating places and cafes around this area. My favorite ramen shop is nearby as well.
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Respuesta del alojamiento: Thank you for taking the time to share your stay experience at Oakwood Hotel & Apartments Azabu Tokyo!It is honor to have met your expectations in service and glad to hear that you enjoyed your stay.We sincerely look forward to welcoming you back at any one of our serviced residences.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
V
Habitación superior, 1 habitación (cama doble extragrande)
Fecha de estancia: mar 2024
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 29 abr 2024
Excellent location and service. Everything is clean annd new. Amazing to have the mini kitchen, refrigerator, washing machine during a trip.
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Respuesta del alojamiento: Thank you for choosing the Oakwood Hotel & Apartments Azabu Tokyo and for giving us your review score. We are pleased to know that you enjoyed your stay and sincerely look forward to seeing you again.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
Usuario invitado
Habitación deluxe, 1 habitación (2 camas)
Fecha de estancia: mar 2024
Familias
2 valoración
3.5/5
Fecha de publicación: 3 jun 2024
Visited Tokyo for many years, this time I wanted to try out new area therefore we choose this hotel at Azabujuban. We have the room at the lowest floor, front desk said hotel room was 100% occupied therefore no chance to change. I do really like the balcony but don’t understand why there is no chair for sitting, seems that it is not designed for guests use. At around 4:45am, we were awaken by the emergency alarm. The red signal was loudly on together with a broadcasting informing us to escape immediately because of a fire. All the guests went downstairs to the street, (actually not so many, I guess within 20), after about 10 minutes we were told that we can go back to the room as there was no fire. Upon arrival at the room, shocked again by the emergency alarm, red signal was loudly on again and broadcast saying that there was no fire… after all, may be the hotel think it is normal to had false alarm in middle of the night therefore not any follow up apologize. Area is quiet and cozy, there is no shopping mall around, restaurants can be found easily anywhere. Pricewise, the hotel service level is much lower than my expectations.
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Respuesta del alojamiento: Thank you very much for taking the time to provide honest feedback regarding your recent stay.We sincerely apologize for any inconvenience caused and for not meeting your expectations.Regarding balcony usage, please note that due to our property facing the main road, placing any items on the balcony is not permitted for safety reasons. We greatly appreciate your understanding regarding this matter.Concerning emergency alarm, our team member informed us that the fire alarm was mistakenly activated by someone, so the actual situation was safe. However, we deeply regret that our explanation was insufficient for you.As regards room assignments, if you have any specific requests, please inform us after making your booking. While we cannot guarantee availability, we will do our best to accommodate your preferences.Warm Regards,Oakwood Hotel & Apartments Azabu Tokyo
Esther Nguyen
Habitación superior, 1 habitación (cama doble extragrande)
Fecha de estancia: jul 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 26 ago 2024
The room is clean and provide all the equipment that we need.
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Respuesta del alojamiento: Thank you for taking the time to share your experience at Oakwood Hotel & Apartments Azabu Tokyo. We are honored that we met your expectations and sincerely look forward to welcoming you back on your next visit to Tokyo.Best regards,Oakwood Hotel & Apartments Azabu Tokyo
Reneehuang
Estudio superior
Fecha de estancia: ene 2024
Personas en viajes de negocios
10 valoración
4.5/5
Fabuloso
Fecha de publicación: 9 mar 2024
The front desk staff are nice, friendly and helpful. The location is good,easily access to any places.
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Respuesta del alojamiento: Thank you very much for staying with us and taking your time to leave feedback on us.We hope to welcome you back when you return to Tokyo next time.Best Regards,Oakwood Hotel&Apartments Azabu Tokyo
Usuario invitado
Habitación deluxe, 1 habitación (2 camas)
Fecha de estancia: abr 2024
Familias
2 valoración
4.2/5
Muy bueno
Fecha de publicación: 19 may 2024
It is great to have washing machine and microwave oven in the room.
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Respuesta del alojamiento: Thank you for taking the time to share your stay experience at Oakwood Hotel & Apartments Azabu Tokyo!We are honoured to have met your service expectations and delighted to hear that you enjoyed our facilities! We sincerely look forward to welcoming you back to our hotel on your next visit to Tokyo.Best Regards,Oakwood Hotel & Apartments Azabu Tokyo
Cheow Keng Lawson
Habitación superior, 1 habitación (cama doble extragrande)
Fecha de estancia: jun 2023
Familias
4 valoración
4.7/5
Fantástico
Fecha de publicación: 27 jul 2023
The service was superb. The complimentary breakfast was simple and nice with great services from the staff. The washer/tumbler could be much better. Took awhile for the clothes to dry. Thank you
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Respuesta del alojamiento: Thank you for the great review of our Oakwood Hotel & Apartments Azabu Tokyo!We are glad that you enjoyed your stay and hope to see you again very soon.With Best Regards,Oakwood Hotel & Apartments Azabu Tokyo