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Valoraciones de usuarios
4.2/5
Muy bueno
70 valoración
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Valoraciones reales
Ubicación4.3
Instalaciones4.1
Servicio4.2
Limpieza4.3
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Todos los comentarios(70)
Valoraciones positivas(43)
Valoraciones con fotos/vídeo(5)
Valoraciones negativas(2)
loyip
Habitación acogedora
Fecha de estancia: sep 2023
Personas en viajes de negocios
50 valoración
5.0/5
Excepcional
Fecha de publicación: 31 oct 2023
Good location
The staff are very nice and have been helpful. The hotel is located at city centre, only 5 minutes walk from underground mall which has wide variety of food and shops.
Hotel ubicado en la calle Ginza cerca de la estación de tren de Tokyo, muy cerca del centro, incluyendo el palacio imperial. La habitación algo justa pero cómoda, los servicios del hotel básicos. Buen precio. Si buscas un hotel de precio razonable en el centro, es tu elección
Usuario invitado
Fecha de estancia: feb 2025
Otro tipo
3.0/5
Fecha de publicación: 21 mar 2025
I booked a Creators Queen room as a gold member. No upgrade but I was able to get late checkout. On check in I received a cookie and was notified that I could get beverages such as coffee at the front desk which was a pleasant surprise. I’m sorry but I must be honest in my review that the room itself was quite small. Technically more spacious than a local Japanese business hotel, perhaps, but not much more. I do not expect a huge room from the Courtyard brand and admittedly I booked on a heavily discounted rate. For that reason, I will rate my experience as average however if I had paid full rack rate for the rooms this hotel has I would have found the situation unacceptable. I’m quite surprised to see the other reviews here touting value. Have they stayed in Tokyo or most hotels before? When it comes to Marriott, for just a bit more per night you can stay somewhere like the Westin or the Mesm, Autograph Collection with spacious rooms and much nicer amenities. Perhaps it’s the location but the average nightly price does not make sense to me considering the local business hotel competition. The hotel itself is quite small. It is 4 floors high with the lobby on the top floor, fitness room on floor 3, rooms on floor 2, and the restaurant and entrance on floor 1. What I can say is great is, of course, the location. The hotel is about 2 blocks from Tokyo station which is likely the most prestigious station in Japan. The hotel is actually right next to Kyobashi station on the Tokyo Metro Ginza Line which I would actually suggest over JR as it is closer. I try to give every hotel I stay at a fair shake and enjoy it for what it is. As I stated previously, for the special rate I paid I had an acceptable experience. However, after research, if I had paid the regular rate for this hotel I would have been beside myself. The average price paid vs value received is simply not there when you consider the other options in Tokyo both budget and upscale. It is all for the location? Otherwise I honestly struggle for a reason to desire staying at this particular Courtyard.
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Usuario invitado
Fecha de estancia: feb 2025
Otro tipo
5.0/5
Excepcional
Fecha de publicación: 19 mar 2025
I could not have chosen a better hotel than this for my first visit to Japan for a convention in Tokyo. Located in the the Kyobashi Tower, this was a perfect blend of location, customer service. I arrived just after midnight and the reception was amazing. They were very courteous, quick, efficient to ensure that I get into my room as quick as possible as they understood how a 10 hrs flight felt. The room was a good size by Tokyo standards and the bed was comfortable. The morning breakfast at Lavarock was a fantastic spread of western, Japanese and oriental choices. The chicken Pho was brilliant. The staff were ever smiling and very happy to serve you. The coffee and the fresh orange juice were amazing. The hotel is about 7 minutes from the Tokyo station and access to station as a breeze. The staff were also very diligent and proactive when I asked about certain routes to visit Asakusa and Tokyo tower. They provided me with a paper map and marked the stations/ routed to take to save time. The hotel also has an money exchange machine and was a useful touch. The service consistency of all the staff was amazing and every day was well taken care for. At breakfast on the last, I was chatting with the staff at the restaurant and happen to mention about my train ride to Osaka. They put together a small sank bag for me to carry on the train. While its a a simple gesture, it went a long way to make me feel special. One of the best hotel stays, Jikai made arigatōgozaimashita!
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Usuario invitado
Fecha de estancia: feb 2025
Personas en viajes de negocios
3.0/5
Fecha de publicación: 11 mar 2025
Stayed on business trip in late February. Hotel is conveniently located next to an underground train station and within walking distance to Tokyo Station, so location wise is perfect. Room is very very simple though, and doesnt befit the price. I was surprised as i woudlve thought i would get a grander looking room at that price. Breakfast was good with sufficient choices.
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Usuario invitado
Fecha de estancia: nov 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 25 dic 2024
We stayed here for just one night in Tokyo. We arrived at 6am and understandably our rooms were ready but yhr lovely staff checked out luggage and there was even toothbrushes and toothpaste so we were able to freshen up before our full day of sightseeing. The location is great, just a block from the Tokyo Station so easy access to all the trains. Room was clean, small by American standards but adequate. Staff was lovely
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Usuario invitado
Fecha de estancia: sep 2024
Otro tipo
4.0/5
Muy bueno
Fecha de publicación: 31 oct 2024
The name tells the whole story here. However, that name means something as the Courtyard provides a solid choice in the heart of the city with easy access via the station. The hotel offers a bit more extras with a nice breakfast buffet in the morning at the restaurant below and some lobby snacks for Marriott elites in the evening. The staff is very friendly and wants to help. The rooms are a touch small from a western perspective but are still adequate and clean.
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Usuario invitado
Fecha de estancia: sep 2024
Parejas
4.0/5
Muy bueno
Fecha de publicación: 27 oct 2024
Location close to Tokyo station and Ginza Metro line are very convenient and make exploring the city easy. The staff are very accommodating and we loved having coffee available 24 hrs a day. As a platinum member, there were also complimentary appetizers in the evening, and self service beer, wine and assorted non alcoholic beverages available anytime. The only drawback of the hotel are the small rooms, but really our upgraded room was fine. The restaurant downstairs is adequate, the breakfast is more basic than other properties, but it was fine.
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Usuario invitado
Fecha de estancia: sep 2024
Personas en viajes de negocios
4.0/5
Muy bueno
Fecha de publicación: 20 oct 2024
My room was small, even after upgrade. This is the only negative about this hotel. Staff helpfulness and customer service in this hotel are simply remarkable. My coworker came in the morning one day before the train and they gave me breakfast coupon for him, even though I told them he is not staying in the hotel. If you are platinum or higher Bonvoy member then drinks in the cooler in the lobby area are unlimited 24/7. Breakfast in the restaurant is not great, but quite good. Short walk to Tokyo Station was a big plus for us. Several good restaurants are within 5 min walk.
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CABerkeleyTravel
Fecha de estancia: jul 2024
Familias
4.0/5
Muy bueno
Fecha de publicación: 28 ago 2024
We had a pleasant stay at the Courtyard Tokyo Station. The rooms were a nice size, my travel companion was 6'3" and was comfortable in the room. The hotel was clean and the staff was courteous and helpful. It is located within walking distance of the Tourist Information Center, several subway stations, and the Bullet Train,