"Hoteles en Tanzania: Este hotel es un hotel muy bonito y está situado en el centro de Tanzania."

"Front of House team are amazing:"

"We have been to this property once in the past. Excellent rooms and infrastructure. Very nice pool and they also have animals (kind of like an in house zoo) which was pretty amazing. The Chef is very accommodating and can personally take your order especially if any special diet requirement. However, the quality of food was below average. There were some meals that were decent and others not so much. We have never been again for one simple reason. Their sales staff are not accommodating at all and rather rude. When making bookings they have odd requirements. On requesting a late check out they only give an additional hour. And then proceed to tell us that you can check out but hang out at the hotel for another two hours. Never have i experienced such where the hotel dictates how much longer you may stay at the hotel. If anything we would dine at their restaurant and perhaps give more business. And if they said there is a surcharge for late check out it would be very much acceptable. We have a toddler who has nap times so need late check out (which was communicated to the sales staff). It seems as though customers are a pest to them. Would not recommend. Still give it a two stars for the excellent infrastrucutre. But customer experience wise a dead zero. Brigittes inn or protea amani are better options on kigamboni side. "