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5 estrellas

Baymont by Wyndham Tehachapi
3.7/5102 Comentarios

Baymont by Wyndham Tehachapi

Tehachapi|A 3.26km del centro
I stayed here last Dec 2021 and on my way to assist with a fire as a volunteer with the Red Cross. I booked this hotel via Priceline. When I went to check out of Priceline the screen told me ”the room rate was no longer available” so I went back into the Priceline portal (within the same session) and booked the next available room option at this hotel. On arrival, front desk person, Tina insisted I double booked. I explained the problem and she was ”very quick” to wipe her hands of the problem saying ”if I had of booked the hotel through them she could have done something otherwise take it up with Priceline.” It just doesn't make sense a single traveler would book two rooms! She insisted the only person that could decide if I warranted a refund was Manager, Abigail Murray. When you call for Abigail she is never there nor does she respond to emails! I'm told she's only there two days a week. In the end, Priceline said they couldn’t refund the money owed to me until Baymont authorized the reversal and they claim Baymont refused to credit me back. In my mind, I’ve been double charged and Wyndham/Baymont has STOLEN my money and has been paid twice for services never received. I’ve NEVER received such awful customer service from a Manager of a hotel and someone who has gone out of her way to ignore my reasonable requests and concerns! Simply put, this hotel does NOT deserve your or my business! Please don’t reward them by booking your hotel needs at this location.

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Viaje de negocios

Baymont by Wyndham Tehachapi
3.7/5102 Comentarios

Baymont by Wyndham Tehachapi

Tehachapi|A 3.26km del centro
I stayed here last Dec 2021 and on my way to assist with a fire as a volunteer with the Red Cross. I booked this hotel via Priceline. When I went to check out of Priceline the screen told me ”the room rate was no longer available” so I went back into the Priceline portal (within the same session) and booked the next available room option at this hotel. On arrival, front desk person, Tina insisted I double booked. I explained the problem and she was ”very quick” to wipe her hands of the problem saying ”if I had of booked the hotel through them she could have done something otherwise take it up with Priceline.” It just doesn't make sense a single traveler would book two rooms! She insisted the only person that could decide if I warranted a refund was Manager, Abigail Murray. When you call for Abigail she is never there nor does she respond to emails! I'm told she's only there two days a week. In the end, Priceline said they couldn’t refund the money owed to me until Baymont authorized the reversal and they claim Baymont refused to credit me back. In my mind, I’ve been double charged and Wyndham/Baymont has STOLEN my money and has been paid twice for services never received. I’ve NEVER received such awful customer service from a Manager of a hotel and someone who has gone out of her way to ignore my reasonable requests and concerns! Simply put, this hotel does NOT deserve your or my business! Please don’t reward them by booking your hotel needs at this location.

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Desayuno incluido

Baymont by Wyndham Tehachapi
3.7/5102 Comentarios

Baymont by Wyndham Tehachapi

Tehachapi|A 3.26km del centro
I stayed here last Dec 2021 and on my way to assist with a fire as a volunteer with the Red Cross. I booked this hotel via Priceline. When I went to check out of Priceline the screen told me ”the room rate was no longer available” so I went back into the Priceline portal (within the same session) and booked the next available room option at this hotel. On arrival, front desk person, Tina insisted I double booked. I explained the problem and she was ”very quick” to wipe her hands of the problem saying ”if I had of booked the hotel through them she could have done something otherwise take it up with Priceline.” It just doesn't make sense a single traveler would book two rooms! She insisted the only person that could decide if I warranted a refund was Manager, Abigail Murray. When you call for Abigail she is never there nor does she respond to emails! I'm told she's only there two days a week. In the end, Priceline said they couldn’t refund the money owed to me until Baymont authorized the reversal and they claim Baymont refused to credit me back. In my mind, I’ve been double charged and Wyndham/Baymont has STOLEN my money and has been paid twice for services never received. I’ve NEVER received such awful customer service from a Manager of a hotel and someone who has gone out of her way to ignore my reasonable requests and concerns! Simply put, this hotel does NOT deserve your or my business! Please don’t reward them by booking your hotel needs at this location.

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Apto para Familias

Baymont by Wyndham Tehachapi
3.7/5102 Comentarios

Baymont by Wyndham Tehachapi

Tehachapi|A 3.26km del centro
I stayed here last Dec 2021 and on my way to assist with a fire as a volunteer with the Red Cross. I booked this hotel via Priceline. When I went to check out of Priceline the screen told me ”the room rate was no longer available” so I went back into the Priceline portal (within the same session) and booked the next available room option at this hotel. On arrival, front desk person, Tina insisted I double booked. I explained the problem and she was ”very quick” to wipe her hands of the problem saying ”if I had of booked the hotel through them she could have done something otherwise take it up with Priceline.” It just doesn't make sense a single traveler would book two rooms! She insisted the only person that could decide if I warranted a refund was Manager, Abigail Murray. When you call for Abigail she is never there nor does she respond to emails! I'm told she's only there two days a week. In the end, Priceline said they couldn’t refund the money owed to me until Baymont authorized the reversal and they claim Baymont refused to credit me back. In my mind, I’ve been double charged and Wyndham/Baymont has STOLEN my money and has been paid twice for services never received. I’ve NEVER received such awful customer service from a Manager of a hotel and someone who has gone out of her way to ignore my reasonable requests and concerns! Simply put, this hotel does NOT deserve your or my business! Please don’t reward them by booking your hotel needs at this location.

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Baymont by Wyndham Tehachapi
3.7/5102 Comentarios
I stayed here last Dec 2021 and on my way to assist with a fire as a volunteer with the Red Cross. I booked this hotel via Priceline. When I went to check out of Priceline the screen told me ”the room rate was no longer available” so I went back into the Priceline portal (within the same session) and booked the next available room option at this hotel. On arrival, front desk person, Tina insisted I double booked. I explained the problem and she was ”very quick” to wipe her hands of the problem saying ”if I had of booked the hotel through them she could have done something otherwise take it up with Priceline.” It just doesn't make sense a single traveler would book two rooms! She insisted the only person that could decide if I warranted a refund was Manager, Abigail Murray. When you call for Abigail she is never there nor does she respond to emails! I'm told she's only there two days a week. In the end, Priceline said they couldn’t refund the money owed to me until Baymont authorized the reversal and they claim Baymont refused to credit me back. In my mind, I’ve been double charged and Wyndham/Baymont has STOLEN my money and has been paid twice for services never received. I’ve NEVER received such awful customer service from a Manager of a hotel and someone who has gone out of her way to ignore my reasonable requests and concerns! Simply put, this hotel does NOT deserve your or my business! Please don’t reward them by booking your hotel needs at this location.

Preguntas Frecuentes

Información útil

Precio más alto951 €
Precio más bajo65 €
Número de valoraciones575
Número de hoteles12
Precio medio (entre semana)156 €
Precio medio (fines de semana)157 €