Usuario anónimo
18 de junio de 2023
There are many places to eat near the hotel. Unfortunately, we booked a Superior Triple Room for 3 peoples, and it turned out to be a double bed + single bed, because the system did not record it. Asked to change the room, because the price of the room is different, they said that there is no room for rent.
The attitude of the hotel staff is not friendly.
Try to understand the reason, and finally say that if you don't want to check in, you can check out directly.
So booking online and getting the wrong room is the fault of the hotel or trip.com.
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