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9.0/10
Fabuloso
256 valoración
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Valoraciones verificadas
Ubicación8.6
Instalaciones8.9
Servicio9.0
Limpieza9.3
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Todos los comentarios(256)
Valoraciones positivas(243)
Valoraciones con fotos/vídeo(73)
¡Estancia excelente!(41)
Desayuno estupendo(23)
Buena ubicación(14)
Bien comunicado(11)
Ambiente con clase(10)
Buenas vistas(8)
Muchos servicios/instalaciones(6)
Personal de recepción amable(5)
Valoraciones negativas(13)
Usuario invitado
Habitación con cama grande
Fecha de estancia: feb 2026
Otro
20 valoración
9.5/10
Fantástico
Fecha de publicación: 8 mar 2026
Excelente hotel, habitaciones modernas y cómodas.
Respuesta del alojamiento: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our modern and comfortable rooms.We truly appreciate your comments and hope to welcome you again soon at Hilton Garden Inn Tbilisi Riverview.Kind regards,Karoly LakatosGeneral Manager
Usuario anónimo
Habitación con Cama King Size en Piso Alto
Fecha de estancia: jul 2026
Familias
2 valoración
6.0/10
Fecha de publicación: 6 ago 2026
The first glance upon the room does not seem all that suspicious - apart from the weird location of the sink area right in the room. If you don’t live alone, there’s very limited privacy or space where you can change your clothes. But design is the least of the problems here - in the reviews here you can see guests complaining about cigarette buds behind the window of the french balcony and worn out curtains with holes in them. Management replies to these reviews promising that the issues will be addressed promptly, as they “do not meet Hilton standards.” Judging by my stay, however, absolutely nothing has changed. Replacing a pair of curtains and cleaning up cigarette butts hardly seems like an impossible task.
Cleaning service is fine - although one day we had our bath towels taken away and not replaced. A nice surprise late at night, after shower, to find out that you don’t have any towels except for the small ones.
The hotel has a laundry room, which is wonderful. What they don’t mention though, is that it’s exactly one washer and one dryer to rule them all. Expect an hours long queue if you decide to wash your clothes in the evening.
Well, that’s fine. Since the hotel location is far from the best and there are no restaurants in the area, you can walk downstairs to check out the hotel restaurant.
Oh but only one thing - burrata in burrata salad will be frozen (and unfrozen, but only somewhat, so it’s still the consistency of a snowball). Never seen such a culinary masterpiece, but maybe it’s chefs special - i couldn’t finish it though.
Perhaps a cocktail for the lady? My Espresso Martini arrived with small black fibres floating throughout the drink. When I pointed this out, the initial response from the staff was to insist that there was nothing there. Only after I physically removed one of the fibres onto a napkin did they reluctantly acknowledge the issue.
I’d say I’ll never be back in this hotel, but I will, in fact, be back. Just for one night to see if anything has changed at all. Either way, this feels like anything BUT Hilton hotel.
Fin.
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share such detailed feedback. I am genuinely sorry that several aspects of your stay fell well below the experience you should expect from a Hilton hotel—and, frankly, below the standards we expect of ourselves.Your comments regarding the cigarette butts, damaged curtains and missing towels are particularly disappointing. These are straightforward housekeeping and maintenance matters that should have been identified and resolved before your arrival, especially after similar concerns had previously been brought to our attention.Your restaurant experience is equally concerning. The burrata should never have been served in that condition, and the fibres in your Espresso Martini were unacceptable. More importantly, you should not have had to physically demonstrate the problem before it was taken seriously. We have addressed these points directly with our Housekeeping and Food & Beverage teams.We also acknowledge your observations regarding the room layout, limited privacy and laundry capacity. While these relate partly to the hotel’s original design and available facilities, we should communicate them clearly and ensure that every controllable aspect of the experience is handled properly.I appreciate your candour, and especially your willingness to return despite this disappointing stay. When you do, I sincerely hope you will find meaningful improvements rather than further promises. We would be grateful for the opportunity to restore your confidence in us.Kind regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
AlexandraSe
Habitación Familiar Comunicada
Fecha de estancia: may 2026
Familias
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 20 jun 2026
Advantages:
- size and cleanliness of the room, amenities: there was a lot of space, cleaning came everyday, the vault could contain a big laptop
- view from the room: our windows were oriented to the east so we didn’t see the city center. However, we could see the hills, the river with HPP on it and the wedding palace, and this view was very pretty. The view from the room (13th floor) and from the restaurant (3rd floor) is attached.
- lack of noise from construction sites nearby and the busy road — with closed windows you can’t hear a thing from the outside
Disadvantages:
- the dining restaurant: on the first day of our stay we decided to have dinner at the hotel restaurant (it wasn’t included into our booking). It turned out that we were the only people at the empty restaurant. While the food was satisfactory, the waiter told us that their check printing machine is broken, so he gave us a random number as an amount that we should pay. We paid it, but when we tried to calculate the amount by ourselves at home (including the service fee from the menu), we came to the conclusion that he added around 20 GEL to the real amount.
- the breakfast buffet: the choice was very limited. The only dish with meat was sausage. Other than that, the breakfast was fine.
Notes:
- before booking we asked the restaurant about dining policy and learned the following: if dinner is included in your stay, it means that you can every day order dishes from the fixed menu for a fixed amount of money (around 70 GEL, which is enough for a meal without alcoholic drinks).
- the location is not central, but it is not bad, because the metro station is close. However, if you intend to cross the bridge over the river, please take into account that crossing the road to the bridge would take around 5 mins, because it is a busy road junction.
Overall, it was a pleasant stay, but I can’t recommend either booking the dinner for your stay in advance or visiting the restaurant for dinner by yourself.
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Respuesta del alojamiento: Dear Guest, thank you for taking the time to share such a detailed and thoughtful review of your stay at Hilton Garden Inn Tbilisi Riverview. We are truly pleased to know that you enjoyed the spacious and clean room, the beautiful river and hill view from the13th floor, and the quietness of the room despite the nearby road and construction. At the same time, we are sincerely sorry for the unpleasant experience you had in our restaurant, especially regarding the unclear dinner charge, as well as for the limited breakfast selection. Your comments are very important to us, and we will take them seriously as we continue to improve our dining experience and service consistency. We also appreciate your balanced remarks about the location and transport convenience. Thank you again for recognizing the positive aspects of your stay while also pointing out where we fell short. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience.Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
BSS.CHTN
Habitación con 2 camas individuales
Fecha de estancia: may 2026
Viaje con amigos
12 valoración
10/10
Excepcional
Fecha de publicación: 7 jun 2026
Location abit far from the city about 2 km but others was soo damn good, they gave us a great quality clean quite and good smell room with great bed and pillows also provide gym 24 hours and laundry room for free, good to stay when you need staycation
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Respuesta del alojamiento: Dear BSS.CHTN, thank you so much for sharing your lovely feedback and for choosing Hilton Garden Inn Tbilisi Riverview for your staycation. We truly appreciate your understanding about our location being a little away from the city center, and we are especially happy to know that the comfort of your stay made up for it. It means a lot to us that you enjoyed the clean, quiet and fresh-smelling room, as well as the quality of the bed and pillows. We are also delighted that our24-hour gym and complimentary laundry room added extra convenience to your stay. Your kind words are a wonderful encouragement to our team, and we sincerely hope to welcome you back again for another relaxing and comfortable stay.Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
Usuario invitado
Habitación (cama doble extragrande), con terraza
Fecha de estancia: jul 2026
Viaje en solitario
2 valoración
10/10
Excepcional
Fecha de publicación: 22 ago 2026
Everything was perfect from start to finish! I was traveling alone, and the exceptional service and genuine friendliness made my stay truly special. I always felt welcomed, comfortable, and well taken care of.
A very special thank you to Giorgi, Lasha, and Lucas for their outstanding hospitality and kindness. They went above and beyond to make my stay enjoyable.
I would absolutely recommend this hotel and will definitely be happy to come back again!
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Respuesta del alojamiento: Dear Guest, thank you so much for sharing such a wonderful review. We truly appreciate your kind words and are delighted to hear that from start to finish everything felt perfect for you. Traveling alone can be challenging, and it means a lot to know our exceptional service and genuine friendliness helped you feel welcome, comfortable, and well taken care of throughout your stay.A special thank you for recognizing Giorgi, Lasha, and Lucas. They’re committed to delivering thoughtful hospitality, and your appreciation will be a great source of motivation for the team.We’re also very happy to hear you would recommend the hotel, and we look forward to welcoming you back again soon.
Mad_Vlad
Habitación con cama extragrande
Fecha de estancia: jul 2026
Viaje en solitario
9 valoración
10/10
Excepcional
Fecha de publicación: 13 ago 2026
As for solo traveling is ok, a bit pricey for one person but super sheek if you want to treat yourself!
I've met a guy from Holland on a motorcycle trip and he always recommended to stay at this place at least for a night because of comfort. Not that more expensive than some other options.
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Respuesta del alojamiento: Dear Guest, thank you for sharing your experience with us. We are glad to hear that solo travel feels comfortable and that you found the stay stylish and enjoyable. It also means a lot that you were recommended to visit for at least one night for the comfort—our team works hard to make every stay relaxing. We truly hope to welcome you back again whenever you’re ready to treat yourself.Karoly LakatosGeneral Manager
Usuario invitado
Habitación accesible (cama doble extragrande)
Fecha de estancia: dic 2025
Viaje en solitario
1 valoración
9.0/10
Fabuloso
Fecha de publicación: 9 ene 2026
good hotel and price is cheap
But the phone in the room not work
Other than that all good
Clean gym !
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Respuesta del alojamiento: Dear Valued Guest,Thank you very much for sharing your feedback and for highlighting the good value of our hotel, as well as the cleanliness of our gym and overall facilities.I am truly sorry to learn about the issue with the phone in your room. Please accept my sincere apologies for this inconvenience — this is certainly not the experience we aim to deliver. I have shared your comment with our technical team to ensure this is addressed and prevented in the future.Thank you once again for your understanding, and we truly hope to have the opportunity to welcome you back for an even smoother stay next time.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
Usuario invitado
Habitación con Cama King Size en Piso Alto
Fecha de estancia: mar 2026
Viaje de negocios
4 valoración
7.5/10
Fecha de publicación: 22 jun 2026
New and high quality rooms. Nice breakfast. Location sub par near busy intersection.
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Respuesta del alojamiento: Dear Guest, thank you so much for sharing your thoughtful feedback and for choosing Hilton Garden Inn Tbilisi Riverview. We are delighted that you enjoyed our new, high-quality rooms and the nice breakfast. We are also sorry that our location near a busy intersection did not fully meet your expectations. Your comments mean a great deal to us, and we truly hope to welcome you back for an even more pleasant stay in the future.Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
halil karagöz
Habitación con cama extragrande
Fecha de estancia: jul 2026
Viaje de negocios
5 valoración
9.5/10
Fantástico
Fecha de publicación: 15 ago 2026
We checked early. They are very helpful. Hotel is clean.
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Respuesta del alojamiento: Dear Guest, thank you so much for sharing your experience with us. We’re delighted to hear that you were able to check in early and that our team was very helpful throughout your stay. It also makes us truly happy to know you found the hotel clean and comfortable. We’ll be sure to pass your kind words to the team, as it motivates us every day. We hope to welcome you back again soon for another smooth and relaxing visit at Hilton Garden Inn Tbilisi Riverview.Karoly LakatosGeneral Manager
Usuario invitado
Habitación con cama extragrande
Fecha de estancia: oct 2025
Parejas
19 valoración
10/10
Excepcional
Fecha de publicación: 11 ene 2026
One of the best hotels in the area.
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Respuesta del alojamiento: Dear Valued Guest,Thank you very much for your kind words. It truly means a lot to us to be considered one of the best hotels in the area.My team and I look forward to welcoming you back to Hilton Garden Inn Tbilisi Riverview again very soon.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
Usuario invitado
Habitación con 2 camas individuales
Fecha de estancia: jun 2025
Familias
25 valoración
10/10
Excepcional
Fecha de publicación: 11 jul 2025
The beds were very clean and the view was amazing from the 10th floor. Our room was always cleaned up whenever we would come back to the room everyday. The bathrooms cleanliness and shower was amazing and very good quality. The staff were very nice and all spoke English, giving us a comfortable and pleasant experience at the Hilton Hotel.
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Respuesta del alojamiento: Dear Guest,Thank you for your kind and detailed feedback! We're thrilled to hear you enjoyed the beautiful views from the 10th floor and that the cleanliness and comfort of your room and bathroom met your expectations.It’s especially rewarding to know our team made you feel welcome and at ease throughout your stay.We truly appreciate your comments and hope to have the pleasure of welcoming you back again soon!Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
JL TRIP.COM
Habitación (cama doble extragrande), con terraza
Fecha de estancia: nov 2025
Parejas
21 valoración
9.0/10
Fabuloso
Fecha de publicación: 5 ene 2026
The room with balcony has excellent view. Valued. However, the location is far away from city center.
Traducir
Respuesta del alojamiento: Dear JL TRIP.COM,Thank you very much for sharing your feedback. I’m delighted to hear that you enjoyed the excellent view from your balcony — it’s truly one of the special features of our hotel.I also appreciate your comment regarding the location. While we are slightly removed from the historic city center, many of our guests value the peaceful riverside setting, and we are happy to assist at any time with transportation options or recommendations to make getting around the city easy and comfortable.We hope to have the pleasure of welcoming you back again in the future.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
Usuario invitado
Habitación con cama extragrande y sofá cama
Fecha de estancia: nov 2025
Familias
4 valoración
8.0/10
Muy bueno
Fecha de publicación: 22 dic 2025
Nice new hotel. Its about 10 mins away from Rustaveli Ave by Bolt. Personally, due to location will not be staying there again. otherwise everything was lovely.
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Respuesta del alojamiento: Dear Valued Guest,Thank you very much for sharing your feedback. I’m pleased to hear that you enjoyed our new hotel and that everything about your stay was otherwise lovely.I also appreciate your honest comment regarding the location. While we are not directly on Rustaveli Avenue, many of our guests value the calm riverside setting and the easy access to the city by taxi or public transport. That said, I fully respect your preference and thank you for sharing it with us.Should your travels bring you back to Tbilisi in the future, my team and I would be happy to welcome you again.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
Usuario invitado
Habitación con cama extragrande y sofá cama
Fecha de estancia: nov 2025
Familias
5 valoración
6.0/10
Fecha de publicación: 13 dic 2025
Hotel name sounds good but actually the room was not clean, on the floor of shower room was bunch on hair, inside the room the floor was not clean as well. Breakfast was ok, not much choice.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to share your feedback. I’m truly sorry to read about the cleanliness issues you experienced in your room, particularly in the bathroom. This is certainly not the standard we aim to deliver, and I fully understand how disappointing this must have been.Please accept my sincere apologies for this oversight. Your comments have been shared with our housekeeping team to ensure closer attention to detail and to prevent such situations in the future.Thank you as well for your note regarding breakfast. We appreciate your honesty, as it helps us continuously review and improve our offering.I regret that your experience did not fully meet your expectations and wish you all the best in your future travels.Warm regards,Karoly LakatosGeneral ManagerHilton Garden Inn Tbilisi Riverview
Usuario anónimo
Habitación accesible (cama doble extragrande)
Fecha de estancia: mar 2025
Viaje en solitario
4 valoración
10/10
Excepcional
Fecha de publicación: 19 abr 2025
Everything was wonderful. The room is so comfy with a nice river view. Meanwhile, the staff is so helpful and friendly, especially the front desk Nini. 😊
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Respuesta del alojamiento: Dear Guest, Thank you so much for your kind words! We’re delighted to hear you had a wonderful stay and enjoyed the comfort of your room along with the beautiful river view.A special thank you for recognizing Nini at the front desk — she’ll be so happy to know she made a positive impact on your experience.We truly appreciate your feedback and hope to welcome you back again soon! 😊Warm regards,Karoly LakatosGeneral Manager