KEVIN
28 de diciembre de 2023
This is a new Hotel so it is obviously cleaner than most, however, the staff was either too busy or short people because I had a problem with my TV and the front desk person said they would be right up to reset it and they never came up. I went out and then I left early the next morning but it is a matter of principle and doing what you say you will do. No call No show, when you say you will come right up is unacceptable. On top of that I requested a wake up call for a very early flight so I could get breakfast before I had to leave, and they said I was all set for a 6am wake up call and, no wake up call was made. This is a really important screw up, that could have caused me to miss my flight, but based on the no call no show I set my phone alarm as a back up and was lucky I did that or I would have missed my flight.
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