Formosan Naruwan Hotel Taitung

This resort is very outdated. Needs a major upgrade. It has old resort smell and the bathroom of the room we had stayed we’re not clean and needed repairs done. The spa was okay and it was weird to have residential building nearby to look over the spa swimming pool. The facility looks old and empty. There are residential buildings around but no restaurants nor eatery nearby, only one 7-11. However, the staffs were wonderful, and we appreciate their help working with us to accommodate our request.

Outstanding hotel but in the middle of nowhere. Also next to a Thai restaurant there aren't many good food choices nearby. Breakfast at this place has a lot of items but not much that are suited for westerns. Overall, I recommend staying in the city and paying few extra bucks.

Spacious. But strange is Jade restaurant cashier locates at different floor. Have to walk from 2nd floor to ground floor to pay.

Our stay at this hotel was a mixed experience, and overall, I wouldn't consider it worth the cost. The hotel itself is old, and the facilities feel very dated. While it boasts a large swimming pool and spa areas, they were unusable during our stay as they were running with cold water. We didn’t see anyone using them. The “beauty pool,” which was advertised as having heated water, was disappointing due to a strong sewer-like smell. Additionally, the sauna is not complimentary for hotel guests, which felt unreasonable. The dining experience was also underwhelming. The à la carte food in the restaurant was below average in quality, the portions were small, and the prices were high. However, the atmosphere was pleasant, though it felt odd being the only customers at 8 p.m. On a brighter note, the breakfast was excellent. I would rate it four stars for its variety of local and aboriginal food, which was a highlight of the stay. The timing of activities for kids was inconvenient as well. While kids could play pool and ping pong for free in the evening (after we arrived at 7 p.m.), all other activities were scheduled for late morning or early afternoon, after checkout time. The hotel’s location is another drawback. It is far from restaurants and busy areas, making it necessary to have a car or take a taxi. The one positive aspect of our stay was the room. We booked the premium family room/suite, which provided separate sleeping areas for parents and kids—a feature we appreciated. However, this came at a premium price, costing 25% more. I had requested a room with a view, and the front desk clerk was accommodating, which I appreciated. Overall, while the room and breakfast were nice, the rest of the experience didn’t justify the cost or the inconvenience. I wouldn’t recommend this hotel unless significant improvements are made to the facilities and services.

Breakfast buffet was very good, mostly Asian items but a good amount of western style items also.

To many people have meal at the same time we have wait to long!

Although the hotel is not new, the room is well maintained. The only downside is the location, there isn’t much food options nearby and the food at the hotel restaurant is just okay.

great place

飯店老舊了,設施也老衛生也不是很好，服務人員不夠專業，早餐的服務人員的制服身上還有發臭的味道，飯店早餐餐食種類還算多，但是不是很精緻，每到食物算粗糙的，這個飯店除了大沒有什麼優點了，20多年沒來住再住一次還是覺得不怎麼好台東住宿真的不好選擇。