Usuario invitado
22 de abril de 2024
Bed is very wobbly. You can feel the movement of your partner in bed. Some rooms have it worse. We could not sleep for hours the first night. Around 4AM, we were fed up and asked for help from the frontdesk. When complaining, the staff would not help at all. They did not believe us and dismissed the problems. We had to angrily convince them to even take a look. After looking, they finally gave in and said we were right. We got another room, but we could not let our sleeping 2 year old sleep in the old room while I moved to the new room to get a couple hours of sleep. The staff made us move all our luggage and the sleeping child to the new room, even if nobody was staying in the used room. The cleaning would be the next day anyway. Very poor service and 0 logic was used. Unfortunate, because the rest was great.
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