12 Section 1 of East Zhongxiao (Zhongxiao Dong Lu Yi Duan), Zhongzheng District, Taipei, Zhongzheng District, Taipei, Taiwan, 100, ChinaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.5/5
Fabuloso
634 valoración
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Valoraciones reales
Ubicación4.6
Instalaciones4.3
Servicio4.5
Limpieza4.6
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Todos los comentarios(634)
Valoraciones positivas(617)
Valoraciones con fotos/vídeo(162)
Bien comunicado(79)
Desayuno estupendo(69)
Cerca del metro(21)
Buffet fantástico(19)
Estupendo para niños(15)
Personal de recepción amable(14)
Buen restaurante(13)
Lujoso(5)
Valoraciones negativas(17)
Usuario invitado
Habitación Deluxe con 2 camas individuales
Fecha de estancia: mar 2024
Familias
3 valoración
5.0/5
Excepcional
Fecha de publicación: 12 abr 2024
Extendimos nuestra estadía debido al terremoto en hualien.
Me encanta la calidad del desayuno.
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Fazreen
Habitación superior
Fecha de estancia: dic 2023
Personas en viajes de negocios
8 valoración
5.0/5
Excepcional
Fecha de publicación: 26 ene 2024
La ubicación del hotel está cerca de la estación de tren, lo que resulta conveniente para viajar por la ciudad. Hotel limpio con excelentes servicios.
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MoGorGor
Habitación Deluxe con 2 camas individuales
Fecha de estancia: nov 2023
Familias
9 valoración
4.7/5
Fantástico
Fecha de publicación: 26 dic 2023
El hotel está convenientemente ubicado cerca de la estación de Taipei y de lugares populares como Ximending. Mientras vamos a Hualien y Taichung durante nuestra visita, la ubicación es muy importante para nosotros. El hotel también cuenta con una excepcional sauna, baño caliente, gimnasio y un agradable restaurante chino con estrella Michelin.
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Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: may 2024
Parejas
11 valoración
4.5/5
Fabuloso
Fecha de publicación: 17 jun 2024
El hotel ubicado en el centro de la ciudad nos permite acceder fácilmente a diferentes áreas de Taipei. La cama es muy cómoda y pasamos noches tranquilas todas las noches.
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Ottoman51
Habitación Deluxe con cama extragrande
Fecha de estancia: oct 2023
Parejas
35 valoración
4.7/5
Fantástico
Fecha de publicación: 2 dic 2023
Buena ubicación y cama muy cómoda. Lo único que no me gustó es que el interior es bastante antiguo, como que las cortinas necesitaban ser renovadas.
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Travel Mum (trouble mum)
Habitación superior
Fecha de estancia: dic 2024
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 1 feb 2025
Excellent services and free upgrade while we checked in early. Very nice hotel close to the Taipei station.
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Respuesta del alojamiento: Dear Travel Mum (trouble mom),Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with the location and our service during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
The Hotelier
Habitación superior
Fecha de estancia: nov 2024
Personas que viajan solas
10 valoración
5.0/5
Excepcional
Fecha de publicación: 23 ene 2025
During my recent stay at the Sheraton Grand Taipei Hotel in an executive suite, I experienced unparalleled luxury and comfort that transformed my visit into an enchanting retreat. From the moment I arrived, the warm and welcoming staff set the tone for an exceptional experience.
The executive suite was spacious and elegantly appointed, boasting stunning views of the bustling city skyline. The modern decor combined with thoughtful amenities made the space feel like a home away from home. Comfortable furnishings, including a plush king-sized bed, provided a perfect place to unwind after a busy day of exploring Taipei.
One of the highlights of the suite was the access to the Executive Lounge. The atmosphere was both sophisticated and relaxed, offering complimentary breakfast and evening cocktails with a selection of delicious hors d'oeuvres. It was a lovely way to mingle with fellow guests while enjoying breathtaking sunset views! The attentive lounge staff went above and beyond, ensuring that every detail was taken care of.
In addition to the suite’s luxurious accommodations and the Executive Lounge, the hotel’s facilities were top-notch. I enjoyed a refreshing dip in the pool and a revitalizing workout at the fitness center. The variety of dining options available on-site, including an exquisite Chinese restaurant, allowed me to indulge in both local flavors and international cuisine.
The Sheraton Grand Taipei Hotel is perfectly located, making it easy to explore the vibrant city. Whether you’re in town for business or leisure, this hotel offers a unique blend of comfort, elegance, and exceptional service. I left feeling rejuvenated and eager to return, having experienced a perfect blend of relaxation and exploration. I wholeheartedly recommend staying in the executive suite for an unforgettable Taipei experience!
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6/10
Respuesta del alojamiento: Dear The Hotelier,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay at the Sheraton Grand Taipei Hotel exceeded your expectations and that our executive suite, facilities, and services contributed to making your visit to Taipei so special.It’s great to know that the views, comfort, and amenities in the suite made your stay memorable, and we’re particularly pleased that you enjoyed the Executive Lounge and our dining options. Our team is dedicated to providing guests with a personalized experience, so we’re delighted that you found the service to be attentive and welcoming.We look forward to welcoming you back for another unforgettable stay. Should your travels bring you to Taipei again, we hope to continue offering you the same level of comfort and luxury that you enjoyed during this visit.Thank you once again for your kind words and recommendation!Warm regards,Sheraton Grand Taipei Hotel Team
Slarkey
Habitación superior
Fecha de estancia: nov 2024
Familias
5 valoración
5.0/5
Excepcional
Fecha de publicación: 10 dic 2024
My recent stay at the Sheraton Grand Taipei Hotel was nothing short of exceptional. From the moment I arrived, the staff offered warm, attentive service, making me feel welcomed and valued throughout my stay. The room was spacious, modern, and comfortable, with stunning views of the city skyline.
The hotel’s facilities were top-notch, including a well-equipped fitness center, a relaxing spa. Dining was equally impressive, with a wide variety of delicious international and ********* dishes.
In summary, the Sheraton Grand Taipei provides a luxurious, seamless experience with outstanding service, facilities, and dining. I highly recommend it for anyone visiting Taipei.
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Respuesta del alojamiento: Dear Slarkey,Thank you for sharing your wonderful experience at the Sheraton Grand Taipei Hotel. We're thrilled to hear that you had an exceptional stay, from the warm service and spacious room to the top-notch facilities and dining options. It's fantastic that you enjoyed the stay. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back for another unforgettable stay!Yours sincerely, Sheraton Grand Taipei Hotel Team
Usuario invitado
Habitación superior
Fecha de estancia: jun 2024
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 17 jul 2024
The same excellent service and hospitality as the first time I was here in the late 80s when it was still the iconic Lai Lai Sheraton. Thank you for going the extra mile to make my wife’s birthday memorable with the extra arrangements. Special mention goes to Ellen and the front desk team for taking great care of us.
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Hsiu Ling Low
Habitación superior
Fecha de estancia: nov 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 15 dic 2024
Location was great-Very well connected with MRT just in front of the hotel . The concierge was very helpful in recommending day trip taxi to Yehliu etc. Breakfast spread was average with some hits and misses . Liked the soy milk but would have been nice to have the dough stick to complete the offering . Overall excellent stay
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Respuesta del alojamiento: Dear Hsiu Ling Low,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We're delighted to hear that you enjoyed our convenient location and our concierge assisted you with day trip plans. We also appreciate your comments about the breakfast and would take your recommendation into consideration. We're glad to know that overall, you had an excellent stay. Look forward to welcoming you again in the future!Best regards,Sheraton Grand Taipei Hotel Team
Usuario invitado
Habitación superior
Fecha de estancia: dic 2024
Familias
2 valoración
2.0/5
Fecha de publicación: 1 feb 2025
The front desk employee did not listen to client’s complaints.
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Respuesta del alojamiento: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We sincerely care about your opinion and deeply regret that we did not meet your expectations. We will address the issue you encountered to related department and do our best to enhance our service quality. We would be honored to welcome you back for another wonderful stay. Best regards,Sheraton Grand Taipei Hotel Team
KKKSA
Habitación superior
Fecha de estancia: ago 2024
Familias
12 valoración
5.0/5
Excepcional
Fecha de publicación: 15 sep 2024
I'm very satisfied my room!
Bed is Very big and room condition is very good
I want use again sheraton
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Respuesta del alojamiento: Dear KKKSA,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us.We are delighted to hear that you were satisfied with our room during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
Usuario invitado
Habitación superior
Fecha de estancia: ago 2024
Familias
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 4 dic 2024
The overall experience is quite nice. What is a bit disappointing is the swimming pool is smaller than I thought. Well, tbh, shouldn't expect too much as location is good.
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Respuesta del alojamiento: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with convenient location and overall experience. Providing excellent service is our goal, we will keep working hard to provide high standard quality service to all our guests.Have a nice day,Sheraton Grand Taipei Hotel Team
Alex
Habitación superior
Fecha de estancia: jun 2024
Personas en viajes de negocios
28 valoración
4.0/5
Muy bueno
Fecha de publicación: 29 jul 2024
I request higher floor room when I booked the room. But reception arranged the lowest floor. Especially, it is close to the restaurant. The buffet restaurant has very strong flavour to 5th floor . Also gym is vveery tiny.
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Respuesta del alojamiento: Dear Alex,Thank you for choosing Sheraton Grand Taipei Hotel as your home away from home at Taipei and taking time to share your stay experience with us.Providing high standard service quality and warm welcome to our guest is our top priority and all staffs are working hard to achieve this goal.We valued every guest’s comment and the issue you mentioned would be definitely transferred to related department to review the process and adjust accordingly. Once again, we apologize for any inconvenience caused and always look forward to welcoming you back.Best regards,Sheraton Grand Taipei Hotel Team
Zeus Pui Yin Lo
Habitación superior
Fecha de estancia: oct 2023
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 2 dic 2023
Excellent service and room is nice and tidy, excellent location for sightseeing around Taipei city