Planeta Hotel & Aquapark - Ultra All Inclusive

Really great hotel with lots of available activities! The placed looked really clean and I particularly liked getting to know the staff and hear about their life experiences. People are so fascinating and amazing - I cannot wait to go traveling again.

We visited the hotel with friends last September and we had a great time! The rooms are large and the beds really comfortable. The food was also amazing, the beach is practically a throw away from the hotel, so we could enjoy both the sea and the pool.

Indulgent retreat at the luxurious hotel surpassed all expectations. From the moment we arrived, the impeccable service and attention to detail were evident. The opulent amenities, plush accommodations, and exquisite dining options made our stay truly memorable. Each staff member went above and beyond to ensure our comfort and satisfaction. Cannot recommend this hotel highly enough for those seeking a truly exceptional experience.

Grate hotel, really good service and location. Me and my family had a wonderful vacation there! The rooms are spacious and clean. Really comfortable mattress. They also clean the rooms every day. The food in the restaurant was with very good quality.

Great venue for holiday. Exciting and lots of entertainment to keep all ages happy. the rooms are cool and comfortable and the whole hotel is so kid friendly. What a ball for all ages. The staff is friendly and helpful and you can easily find them day or night at the front desk.

This place is amazing! I went there with my partner and we had the most fun, romantic and overall great experience! The staff and attention to the customer was perfect, but not less than how great the overall atmosphere was! I am very happy with the decision we made to stay there!

Incredible venue, awesome setting with friendly and knowledgeable staff Clean and neat accommodation Highly recommended for all round pleasure and fun! The food and drink were spectacular! I can't wait to go back, this time I will stay a bit longer

Me and my partner arrived at this hotel just staying one week ( which was enough here ). location of hotel is good which is the only good thing I would state. The housekeeping was AWFUL. I manage a three star housekeeping team within a hotel and I CANNOT see how this is stated 5 stars. Firstly there are no mugs for teas and coffees, each day arrived back within the room with no paper cups replaced. I am not sure if they wanted us to reuse them for one week but they was not given multiple times until asked. On arrival no conditioner for hair which I would expect within a ‘ 5 star ‘ hotel. Each day arriving back to our rooms with no shower gels topped up, I also think they wanted us to maybe add some water to the little bit of shower gel from the previous day for two people by the seems of it. Sand was down for days on the bathroom floor and not cleaned up until the day before our departure. beds were ‘ made ‘ very thoroughly as you can see in the picture below. a couple of times housekeepers would come into room to do service, knock and enter immediately without any confirmation it is okay to come in. And lastly a housekeeper walks in our room at 9 o clock in the evening for some reason and then walks back out when we have not asked for cleaning, makes you wonder why that is the case. - No Ice lollies or ice cream throughout the day by the pool -one outdoor bar - sun loungers umbrellas ALL up around the pool got told that if you want it down you need to ask as 85% of the area is SHADE. - I also believe that the sauna and jacuzzi should be free to guests that have used the spa and paid for treatments which is it not. - As an English you will be outnumbered by all other Nationalities, I do not believe I heard one other English apart from the two of us. I would not be returning to this hotel and once again do not believe they earn the right to call themselves a 5 star hotel.

The rooms are good and spacious and clean however, on our first day the hotel had no electricity for more than an hour. Food is almost cold in the buffet and SKY BAR is a disgrace! No menu available- just the one that was left in our room, rice and all food I got served was COLD - and it’s in a 5 star hotel?! Very little playground for the kids (of all ages) and very little entertainment in general. Booked for 10 days but only managed to stay 3 days, today’s SKY bar killed me dead. NOT RECOMMENDED