Residency Hotels Astor Metropole
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Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Spring Hill
Residency Hotels Astor Metropole
Protección sanitaria
193-197 Wickham Terrace, 4000 Spring Hill, Queensland, Australia
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A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.7 mi (1.1 km) from Brisbane City Botanic Gardens.Mostrar más
Igualamos los precios
3.4/5Ubicación: 3.4
Todas las valoraciones (47)
Instalaciones y servicios
Campo de golfPiscina interiorAparcamientoSala de reunionesServicio guardaequipajeGratisServicio de recepción disponible las 24 hWifi en zonas comunesGratis
Todos los servicios
Alrededores
Aeropuerto: Aeropuerto de Brisbane
(15,2 km)
Tren: Brisbane Central Station
(390 m)
Tren: Roma Street Railway Station
(710 m)
Mapa
Habitaciones
Valoraciones de usuarios
Políticas
Instalaciones y servicios
3
Apartamento tipo estudio (2 camas)
2 Cama individual
Con ventana
Prohibido fumar
Aseo privado
Cortina automática
Agua caliente las 24 h
Comprobar disponibilidad
5
Apartamento tipo estudio (cama doble grande)
1 Cama doble grande
Con ventana
Prohibido fumar
Aire acondicionado
Baño privado
Frigorífico
Horno microondas
Comprobar disponibilidad
Valoraciones de usuarios(47)
3,4/5
Valoraciones reales- Limpieza3,3
- Instalaciones3,3
- Ubicación3,4
- Servicio3,4
Usuario invitado
3 de octubre de 2022
空調垃圾，服務員幫我休半天一回好一會兒停 ，還告訴你空調停了，就猛捶衞生間背後連接空調的天花板 ，這什麼鬼?就是不給你換個房間，地板也不太乾淨。
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Usuario invitado
25 de agosto de 2023
…..But quite ordinary. We booked this in the middle of the city to be able to visit family. While it is fairly central, the hills and stairs in the area made it tough going. The room was a good size, with a huge bed and a good-sized bathroom, which actually had a bath! We loved the big balcony outside too. Very useful. But when it came down to it, it became obvious that routine maintenance is not being done. The phone in the room had been damaged, and didn’t work, the air con was stuck on the winter setting, so no cool air, and if the tap in the bathroom sink was turned on any more than a gentle drizzle, the whole area would get sprayed! The lifts were a bit iffy too, and weren’t always working. Bit tough, as we were on the top floor. We gave up complaining eventually, as we were only there for one night. The whole place has an air of neglect, as if the owners really don’t want to spend money on it. Such a shame, as it has the potential to be a stunning hotel.
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Usuario invitado
12 de agosto de 2023
Was told that my booking was cancelled at 8pm the night before my trip to Brisbane due to a ‘change in management’. Absolutely disgusting customer service that almost left us with nowhere to stay due to the high demand in accommodation this weekend. Do not stay here unless you want me to left on the streets or paying mega bucks for last minute accommodation. Shocking that you could do that to people and probably just so you can make some extra $$$. 😡😡😡
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Usuario invitado
15 de julio de 2023
Hotel brands itself Best Western which is fraudulent according to Best Western as it is not affiliated. I have stayed previously and some rooms are ok but when I stayed with my wife a few days ago we got a shocker of a room, disgustingly dirty and poorly maintained, toilet hadn’t been cleaned properly for weeks, a power outlet was hanging from the wall, soap and shampoo dispensers had been removed and no milk provided.Our booking request a double or a Queen and we got twin beds.
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Usuario invitado
23 de octubre de 2022
Wow what a site! It is so outdated I cannot even tell when was the last renovations here. No breakfast, no in room dining, nobody gave any Wi-Fi at the reception, phone does not work in the room. The interior is another story! Old, dirty curtains, old furniture, no toiletries provided (tooth paste etc).Dust everywhere in the room. Seems like there is only one person at reception and the other staff just does not exist. This is such a slap to the hospitality image in Brisbane.
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Michelle
22 de marzo de 2023
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !
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Usuario invitado
27 de febrero de 2023
Day Use Brisbane City I booked this place to have somewhere to rest and relax between appointments in the city and where my husband could work comfortably In between. The entrance and foyer were lovely and classic but the studio room we were given on the 7th floor was decrepit. The door didn’t lock, the facilities were disgustingly dilapidated, the bathroom sink was ringed by black mould, the curtains were mouldy on the back which was very noticeable from the small balcony and the lighting was so bad that it was very unsuitable for working on a computer. One good thing was the coolness of the airconditioner We stayed long enough to have a rest for a couple of hours but couldn’t bare to stay any longer. Was a waste of $95 (+ $5 key deposit). I wanted to give this boutique hotel a try because it looked nice from the outside but looks were disappointingly deceiving. Next time I need a day use room in the city, I’ll pay more to stay at one of the quality hotels I’m used to.
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Usuario invitado
9 de febrero de 2023
On arrival the bar and restaurant are not working. As we entered our room 1210 there is an awful musty smell which I cannot fathom where it was coming from. We opened the doors to the balcony and sprayed some deodorant around to freshen up the room. There was cracked tiles in the bathroom and kitchenette and stains on the bed base and dust coating the top of the air con unit that even I could see at 5 ft tall. Really disappointed, we stayed here years ago and it was lovely, it’s far from it now.
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Usuario invitado
16 de junio de 2022
This is probably one of the worst hotels I ever stayed in.😤🤮 Stay away from this place. Absolutely disgusting. Mould in the bathroom and on the curtains, filthy bathroom, disgusting dirty bed sheets covered with stains and hair. Light switches not working. Aircon remote not working. soap.
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Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: a partir de las 15:00
Hora de salida: antes de las 10:00
Horario de recepción: 24 h, todos los días
Políticas sobre admisión de niños
El hotel admite niños.
Cunas y camas extra
Es posible añadir camas extra en todos los tipos de habitación. Las normativas sobre cunas varían según el tipo de habitación. Te recomendamos consultarlas para obtener más información.
Los cargos por camas extra no se incluyen en el precio total. Para obtener más información, ponte en contacto con el hotel.
Desayuno
EstiloBufé
| Edad | Cargo |
|---|---|
Adulto | 22,90 AUD (aprox. 14,05 €) por persona |
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.
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Protección sanitaria
Limpieza
- 3,3/5
Limpieza y desinfección
- Las habitaciones se desinfectan entre estancias
Descripción del alojamiento
- Inaugurado: 2002
- Fecha de renovación: 2012
- N.º de habitaciones: 142
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.7 mi (1.1 km) from Brisbane City Botanic Gardens.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Instalaciones y servicios
Servicios y prestaciones más populares
Campo de golf
Piscina interior
AparcamientoCargo extra
Sala de reuniones
Servicio guardaequipajeGratis
Servicio de recepción disponible las 24 h
Wifi en zonas comunesGratis
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