JonathanB602
1 de agosto de 2021
I booked this as a last-minute getaway and things started off well enough. The structure itself is quite beautiful and very tastefully furnished and decorated with two wondeful pools. The very friendly receptionist informed us straight away that there were wedding banquets booked for both evenings we would be staying there, which didn't bother us at all, but I heard some other guests complaining the next morning at breakfast about not being able to sleep until late (from the looks of things, it seems like banquets are this place's bread-and-butter business). Unfortunately, even the the name is "Il Podere Hotel e Ristorante", we were also informed that the on-site restaurant is no longer in operation, so we had to venture out for our meals. Again, this was not a problem for us, but for anyone expecting to spend their entire stay on the premises, I can see how it would be an annoyance to make that discovery upon arrival. The evening/night receptionist was very helpful, even loaning us a phone charger that we had forgotten. Breakfast was fine, nothing out of this world, but all very good. The day before we were due to check out, I asked the morning/daytime receptionist if it would be a problem for us to spend a few hours at the hotel pool after checking out, and he acted as if it would be a huge inconvenience, telling us in the end that it would be OK "maybe for about an hour. Long story short, we turned up to check out the next morning well before the 11:00 deadline (at around 10:20) and he immediately informed us that, despite having told us (begrudgingly) that we'd be able to stay and use the hotel pool, due to "force majeure" (not sure he really knows the meaning of that term), we would not, in fact, be permitted to do so. We told him that this was the first time we had ever been denied the use of a hotel pool after checkout time, but he insisted that it just wasn't possible, due to the famous, aforementioned "force majeure". Irritated, but not wanting to spoil what had been an otherwise pleasant and charming getaway weekend, I didn't bother asking to speak with the manager but rather politely made sure he was aware of my displeasure and toom my leave.
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