Valoraciones de Hi Hotel Bugis

Me sorprendió bastante que el estado de la habitación estuviera realmente deteriorado. Había un desgarro en la toalla, la bañera no estaba limpia, la silla estaba en mal estado. Me dieron una habitación con un proyector que no era lo que había reservado. Intenté cambiar la fecha de la reserva porque mi pareja no pudo asistir ese día. Considero que la recepcionista fue grosera cuando les informé que es posible que mi compañero no pudiera acompañarme y la respuesta que recibí fue "aún mejor si no puede asistir". Salí antes de la hora de salida.

Hotel is very bad and very dirty. A lot of hairs on the bed and floor look like they never clean the room. Hotel bedsheet, towels are also very dirty.

When I first arrived there wasn’t even a staff. There was no confirmation or verification of identification and just let me have to room key. After entering the room it was so dusty and the air conditioner was dripping water and when feedback to the receptionist he told me to just use the towel to clean the water and did not even give me an extra towel to do so. Not recommended even if is cheap. Try to make a refund but was even rejected.

The hygiene is very bad with no complete basic needs like hair dryer. Can found stain and hair on the bedsheet. The carpet in the room looks filthy. Can found dust

The bathroom was in need of renovation, bathtub is almost detaching from wall, paints on wall and floor were torn, booking showed a full functioning pool but the pool was in renovation. Waited 20 mins for check in, no one at the reception. Hot water for shower lasted a few minutes, there were no toothbrushes, only 1 unknown bodywash/shampoo that was filled halfway. Air conditioning was fine but was leaking a little.

Not too clean in general… there’s stains and bugs in the room!

Good Job

Nice staffs , good location! Mrt and bust station can walk in!!

Need major improvement on all aspect.

good night

Bathtub was really huge, customer service was there too. All in all, a worth it trip.

Had an unpleasant stay resulting to us checking out early. The whole vibe of the hotel when we walked in was our first red flag. The lobby seemed like they were going for some sort of 'hip' or upbeat style I supposed with alot of random things lying everywhere but they were playing calming massage music in the background which did not fit the whole theme at all. Gave a messy look to the lobby. When we were walking up to our room, Junior suite 209, there was a pushcart of cleaning supplies in the plain sight accompanied by what seems to be wedding decorations or some sort. We weren't even sure if that was supposed to be part of the hotel decor or we were looking at their storage area. We. thought we booked a queen sized bed but when we walked in, it was two singled sized mattresses on the floor placed together side by side. The whole room gave a 'hostel' vibe. Booked the room also for the bathtub but the quality of the bathtub seemed like they bought it from shopee or daobao. There was no plug for the drainage and they provided with a make shift cover. There were stains in the bathtub. The aircon also had a leakage that leaked onto the wall leaving a yellow stain. Wanted to switch off the lights to avoid looking at it but the touch screen switch not working. Checked out early because sleeping in our own bedroom is definitely more comfortable than this.

Amazing group of staff who are very accommodating to the hotel guests needs If you are planning a birthday surprise or a proposal, this team is the ultimate bunch to make sure it all goes well and smoothly

Ok good