D'Hotel Singapore Managed by The Ascott Limited

Valoraciones de D'Hotel Singapore Managed by The Ascott Limited

D'Hotel Singapore Managed by The Ascott Limited

231 Outram Rd, 169040, SingaporeVer datos del hotel
D'Hotel Singapore Managed by The Ascott Limited
D'Hotel Singapore Managed by The Ascott LimitedD'Hotel Singapore Managed by The Ascott LimitedD'Hotel Singapore Managed by The Ascott Limited
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Valoraciones de usuarios

4.2/5
Muy bueno
263 valoración
Valoraciones reales
Ubicación4.1
Instalaciones4.1
Servicio4.1
Limpieza4.4
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Todos los comentarios(263)
Valoraciones positivas(246)
Valoraciones con fotos/vídeo(77)
Habitaciones grandes(51)
Buena ubicación(44)
Bien comunicado(28)
Cerca del metro(17)
Mala insonorización(15)
Cama cómoda(12)
Estupendo para viajes de negocios(9)
Personal de recepción amable(9)
Valoraciones negativas(17)
Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: jun 2023
Familias
7 valoración
4.7/5
Fantástico
Fecha de publicación: 6 ago 2023
Hotel con buena situación, aunque no céntrico. Personal muy amable, te ayuda en todo lo que pueden. Habitaciones amplias y limpias. Aire acondicionado perfecto. Baño limpio y muy práctico. Colchón muy cómodo. Repetiré si vuelvo a Singapore.
Respuesta del alojamiento: Dear Valued Guest,Greetings! We are thrilled to learn you had a great stay with us and that you like the spaciousness and ambiance of our rooms. -----We are truly humbled and appreciative of your heartwarming compliment for our team’s service. We sincerely thank you for your inspiring compliment which has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too!–---All of us truly value our guest satisfaction as top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! ------It brings us much joy to learn you shall be returning to stay with us and we shall do all possible to deserve your trust. We have truly enjoyed being of service to you at our boutique hotel, and we look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support.------Kind regards,The management of D’Hotel Singapore
Usuario anónimo
Habitación Premier
Fecha de estancia: ene 2023
Parejas
18 valoración
3.7/5
Fecha de publicación: 1 mar 2023
En general, la habitación es genial. La cama era agradable y la bañera es grande y fue una estancia agradable. Hubo 2 problemas principales que tuvimos. La primera es que vimos hormigas en la habitación, lo que nos hizo preguntarnos de dónde venían las hormigas. Y en segundo lugar, solo había 1 par de zapatillas en la habitación. En última instancia, y a pesar de los 2 pequeños problemas, sigue siendo una excelente estadía por el precio.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Querido invitado valorado, ¡Saludos desde D'Hotel Singapore! Gracias por elegir nuestro hotel boutique y por tomarse el tiempo para revisar su estadía con nosotros. Nos alienta saber que usted y su pareja tuvieron una estadía agradable y cómoda con nosotros. Le agradecemos sinceramente sus valiosos comentarios sobre su experiencia de estadía y nos disculpamos por cualquier decepción e incomodidad que pueda causarle a usted y a su pareja. Tenga la seguridad de que nuestra administración rastreará su reserva para que podamos investigar y buscar mejoras en las áreas que nos faltan. ----- Todos nosotros le agradecemos sinceramente por brindarnos el gran privilegio y placer de recibirlo a usted y a su pareja en nuestro hotel boutique. Esperamos sinceramente darle la bienvenida nuevamente. Estamos a su servicio y les deseamos lo mejor a ambos. Gracias. ---- Atentamente, La dirección del D'Hotel Singapore
Sxri
Habitación ejecutiva con cama extragrande
Fecha de estancia: ene 2023
Parejas
2 valoración
3.0/5
Fecha de publicación: 3 abr 2023
La recepcionista fue muy servicial y amable, el proceso de registro fue muy sencillo. Un montón de buena comida cerca. Gran estancia en general
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado Sxri: ¡Saludos desde D'Hotel Singapore! Gracias por elegir nuestro hotel boutique y por tomarse el tiempo para revisar su estadía con nosotros. Estamos encantados de que haya tenido una estadía placentera y cómoda con nosotros, y que le guste la proximidad de nuestro hotel boutique a muchos restaurantes. Todos nosotros estamos verdaderamente honrados y agradecidos por sus encantadores elogios por nuestro servicio, ya que sus conmovedores elogios alimentan nuestra pasión por servir. ¡Gracias!—Todos nosotros le agradecemos sinceramente por darnos el gran privilegio y placer de haberle servido. Esperamos sinceramente darle la bienvenida de nuevo. Estamos a su servicio y le deseamos lo mejor. Gracias por su valioso apoyo. -----Saludos amables, La gerencia de D'Hotel Singapore
Usuario invitado
Habitación ejecutiva con cama extragrande
Fecha de estancia: ene 2023
Parejas
9 valoración
5.0/5
Excepcional
Fecha de publicación: 6 feb 2023
Staycation fue bueno aquí en D'Hotel. Me las arreglé para conseguir una oferta barata y 10/10 valió la pena. La recepción del hotel es muy servicial, amable y educada. Habitaciones limpias. El baño también es grande.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Querido invitado valorado, ¡Saludos desde D'Hotel Singapur! Gracias por elegir nuestro hotel boutique y por hacernos saber que tuvo una estadía placentera y cómoda con nosotros. Todos nosotros estamos verdaderamente honrados y agradecidos por su conmovedor cumplido por el servicio de nuestro equipo, y le agradecemos sinceramente por su inspiradora mención. Su cumplido ha brindado mucha alegría y motivación a los miembros de nuestro equipo, y le aseguramos que les agradeceremos su servicio dedicado. –Le agradecemos sinceramente por darnos el gran privilegio y el placer de haberle servido en nuestro hotel boutique, y esperamos sinceramente darle la bienvenida nuevamente. Estamos a su servicio y le deseamos lo mejor. Gracias.--- Saludos cordiales, La gerencia de D'Hotel Singapore
Fluffybun
Habitación ejecutiva con cama extragrande
Fecha de estancia: nov 2024
Viaje con amigos
1 valoración
5.0/5
Excepcional
Fecha de publicación: 1 ene 2025
The hotel is not new, but come with rather good room condition. It is near to Havelock mrt and many buses to other location in Singapore. Quiet place with good food choices nearby. I have to highlight the Chinese cleaner (young lady) was very friendly. It was really great to get some help from her on my first day of arrival. Such a kind person!
Traducir
Respuesta del alojamiento: Dear Fluffybun,---Greetings from all of us at D’Hotel Singapore! Thank you for choosing our boutique hotel for your recent holiday in our city-state and for leaving us a perfect rated review for your stay experience with us.---We are delighted you had a wholly enjoyable and comfortable stay, and you like the ambiance and cleanliness of our boutique hotel. ---We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be sharing your compliment with them, and we will thank them for their dedicated service. Thank you for making them feel valued too!---It is our goal to provide the best possible service and facilities to our guests, and we are thrilled this commitment was reflected in your experience staying with us and in this review. ---All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we truly hope D’Hotel remains as your choice accommodation whenever you are back in our city-state.---We earnestly look forward to welcoming you back.---Kind regards,---The Team from D’Hotel Singapore
Fate_
Habitación ejecutiva con cama extragrande
Fecha de estancia: oct 2024
Parejas
2 valoración
2.2/5
Fecha de publicación: 5 nov 2024
Staff attitude is nice, room space is relatively large, everything else is unsatisfactory (I’m already refraining myself ).
Traducir
Respuesta del alojamiento: Dear Fate_, Greetings. --We deeply regret to learn you did not enjoy your stay at our boutique hotel and we apologise for the disappointment caused to you. –Please allow us to assure you that we are very concerned as it is always our sincere hope our guests enjoy their stays with us. Regrettably, as you have not provided us with any information about the areas you were somewhat dissatisfied with during your stay and as we truly want to improve in the areas we lack, we would like to invite you to write to us as it will allow us to review our product offerings and services for improvements. –-All of us sincerely thank you for giving us the pleasure and privilege of hosting you at our boutique hotel, and we earnestly hope to welcome you back. ---We are at your service, and we wish you well. –Kind regards, --The management of D’Hotel Singapore
Happy guest
Habitación Deluxe con cama extragrande
Fecha de estancia: ene 2025
Viaje con amigos
2 valoración
5.0/5
Excepcional
Fecha de publicación: 3 mar 2025
The staff are very helpful and accommodating. The hotel provided complimentary snacks and drinks at the lobby for the guests. There are massage chairs which are also great addition to the overall experience. Thank you!
Traducir
Respuesta del alojamiento: Dear Value Guest, -- Greetings! – Thank you for taking the time to share your feedback regarding your recent stay at D'Hotel Singapore. --- All of us are thrilled to learn you found the availability of complimentary refreshments an added value to your stay with us. -- We are truly humbled and appreciative of your lovely compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your recognition for our team’s service has brought much cheer and motivation to everyone, and we assure you we shall thank them for their dedicated service. --- All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we sincerely hope D'Hotel will always remain as your choice accommodation whenever you are back in Singapore. --- We eagerly await to welcome you back soon. We are at your service, and we wish you well. --- Kind regards, --- The management of D'Hotel Singapore
Ruby Jean
Habitación Deluxe con cama extragrande
Fecha de estancia: nov 2024
Viaje con amigos
1 valoración
5.0/5
Excepcional
Fecha de publicación: 1 ene 2025
Thank you so much
Traducir
Respuesta del alojamiento: Dear Ruby Jean,--Greetings! ---We are delighted you have awarded a perfect rating for your stay experience with us.---It is fantastic to know that you enjoyed our comfortable accommodation and friendly service. Your satisfaction is our utmost priority, and your feedback serves as great encouragement for our team. –It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! –With your experience staying with us, we sincerely hope D’Hotel will be your choice accommodation whenever you are back in Singapore, and you will also recommend us to your family and friends. – It has been our great pleasure being of service to you. All of us earnestly look forward to welcoming you back. --- We are at your service, and we wish you well. --- Thank you for your valued support. ---- Kind regards, --- The management of D’Hotel Singapore
Usuario invitado
Estudio con balcón
Fecha de estancia: nov 2024
Personas en viajes de negocios
3 valoración
5.0/5
Excepcional
Fecha de publicación: 23 feb 2025
Excellent service and staff, which makes me feel like home even though I am out of town for a business trip.
Traducir
Respuesta del alojamiento: Dear Valued Guest, -- Greetings from D’Hotel Singapore! -- We are delighted you had an enjoyable stay at our boutique hotel. -- We strive to provide a welcoming and enjoyable stay for all our guests, and it's wonderful to know we have met that goal with you. -- We firmly believe delivering service from the heart is very important in determining our residents’ stay satisfaction and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Thank you! -- With your experience at our boutique hotel, we truly hope D’Hotel remains as your choice accommodation whenever you are back in our city-state, and you will recommend us to your family and friends. –- All of us have truly enjoyed being of service to you and we eagerly await to welcome you back. –- Kind regards, -- The Team from D’Hotel Singapore
Lindy Soon Yee
Habitación ejecutiva con cama extragrande
Fecha de estancia: jul 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 24 sep 2024
The service was great, the pillows were stained though. Gym is quite small so don't expect much from it. Other than that, quite satisfied with my stay.
Traducir
Respuesta del alojamiento: Dear Lindy Soon Yee, --Thank you for sharing your perfect-rated review! --We are delighted to hear that you received great service from our team and you were quite satisfied with your stay. ---We apologize for the stained pillows and the size of the gym not meeting your expectations. Your feedback is valuable to us and will help us improve our services. ---We look forward to welcoming you back for an even better experience. ---Best regards, ---The management of D'Hotel Singapore
ECLF
Habitación ejecutiva con cama extragrande
Fecha de estancia: nov 2023
Familias
2 valoración
3.0/5
Fecha de publicación: 25 dic 2023
The hotel is a bit far from shopping malls and is quite quiet.
Traducir
Respuesta del alojamiento: Dear ECLF,Greetings! Thank you for choosing our boutique hotel and for letting us know you had a pleasant stay with us despite our location away from Singapore's main shopping belt of Orchard Road. –Please allow us to share that Havelock MRT station is just a 5 minutes’ walk away from our property and riders on this Thomson East MRT line which operates from Havelock MRT station can easily travel directly to Orchard Road which is Singapore’s main shopping belt and various tourist attractions. We invite you to approach our team members for directions to the Havelock MRT station when you stay with us again as many of our guests have informed us they find it so convenient to explore our city-state by riding on the Thomson East MRT line. --All of us sincerely thank you for giving us the great privilege and pleasure of hosting you at our boutique hotel, and we earnestly hope to welcome you back. We are at your service, and we wish you well. -----Kind regards,The management of D’Hotel Singapore
Willie Tng
Habitación Deluxe con cama extragrande
Fecha de estancia: sep 2023
Parejas
16 valoración
2.5/5
Fecha de publicación: 30 oct 2023
Disppointing stay. There is no slippers in the room. Need to ask from the front desk. No complimentary bottle drink. Was told to drink from tap. Light not working and has no label. Could not find the key holder when entering the room. No shower cap provided. No face towel, only bath towel. Seems this hotel is saving cost by not providing the basic necessities.
Traducir
Respuesta del alojamiento: Dear Willie Tng,Greetings. We deeply regret to learn you did not enjoy your recent stay at our boutique hotel and we sincerely apologise for the disappointment caused to you. We truly appreciate your feedback regarding the various matters you have kindly highlighted, and we assure you we shall be sharing your feedback with the relevant persons so they may review our current processes and practices for improvements. We sincerely hope you will give us another chance to welcome you back as we truly wish to create a better stay experience for you. We wish you well. --Kind regards,The management of D’Hotel Singapore
Kaining
Habitación Deluxe con cama extragrande
Fecha de estancia: mar 2024
Parejas
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 29 abr 2024
10 minutes walking distance from outram park mrt, front desk service was great, room is nice and comfort.
Traducir
Respuesta del alojamiento: Dear Kaining, --Greetings from all of us at D’Hotel! Thank you for taking time to review your recent stay experience at our boutique hotel and for this heartwarming review. ---We are delighted you enjoyed your stay with us and you found our location with easy accessibility to many eateries and various public transport options convenient and ideal for exploring our city-state. –All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you! ---We have truly enjoyed being of service to you and we sincerely hope to welcome you back for more enjoyable and comfortable stays with us. –We are at your service, and we wish you well. --Thank you for your valued support. ---Kind regards, --- The management of D’Hotel Singapore
Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: oct 2023
Personas en viajes de negocios
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 17 dic 2023
Good environment, hygiene, location, Services & staff are very helpful
Traducir
Respuesta del alojamiento: Dear Valued Guest,Greetings from all of us at D’Hotel Singapore and thank you for taking time to review your recent stay experience at our centrally located boutique hotel! --All of us are delighted you had an enjoyable and comfortable stay with us at our centrally located boutique hotel, and you find our hotel's location with easy accessibility to many eateries and public transport options convenient. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team members, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too! --It has truly been our great privilege and pleasure to have been of service to you. All of us eagerly wait to welcome you back. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards,The management of D’Hotel Singapore
Angieenqi
Habitación Deluxe con cama extragrande
Fecha de estancia: ago 2023
Viaje con amigos
38 valoración
4.5/5
Fabuloso
Fecha de publicación: 21 sep 2023
Stayed in d’hotel several times in the past as I’ve always find it value for money. Room is very spacious and the service is always prompt and efficient! No other complains other than the puddles of mess which the doorless shower room made. Not sure why there wasn’t a door to it for the particular room i stayed in this time. The hotel ‘s new addition was also this little pantry for guests at reception and a daily breakfast box as well, which I thought a lot could be improved on 😅 Otherwise, its really convenient and accessible to food choices!
Traducir
Respuesta del alojamiento: Dear Angieenqi, --Greetings and welcome back! Thank you for your valued support for our boutique hotel and for letting us know you found your stays with us to be of good value. All of us are thrilled to learn you had another pleasant stay with us. --We sincerely thank you for your candid feedback on our newly introduced complimentary Grab and Go breakfast service. Please allow us to explain as we do not offer breakfast service due to the absence of an on-site restaurant and our stay packages do not include breakfast, the management of D’Hotel Singapore provides a complimentary takeaway Continental Breakfast pack for our guests as we understand some guests would have early appointments and will not be able to find any nearby eateries or shops opened in the early hours of the day. Hence, we hope the simple complimentary Continental Breakfast package will be useful for these guests until they are able to have a proper meal. We seek your kind understanding in this matter. –Thank you for giving us the great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. --Kind regards,The management of D'Hotel Singapore