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Valoraciones de usuarios
4.2/5
Muy bueno
682 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.3
Instalaciones4.1
Servicio4.1
Limpieza4.3
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Todos los comentarios(682)
Valoraciones positivas(618)
Valoraciones con fotos/vídeo(195)
Ubicación fantástica(72)
Desayuno estupendo(44)
Habitación pequeña(29)
Cama cómoda(18)
Diseño fantástico(15)
Estupendo para viajes de negocios(14)
Vistas estupendas(11)
Buffet fantástico(5)
Valoraciones negativas(61)
Usuario anónimo
Habitación especial acogedora (cama doble grande)
Fecha de estancia: dic 2024
Personas en viajes de negocios
7 valoración
5.0/5
Excepcional
Fecha de publicación: 1 feb 2025
We really enjoyed our stay in M Social. The front staff was kind enough to give us an early check-in and ensured that all our needs are well taken care of. The location is very serene and peaceful. The rooms are cozy and very well maintained. The food was also excellent. Highly Recommended!
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Sky Chia
Loft habitación superior
Fecha de estancia: nov 2024
Parejas
15 valoración
4.2/5
Muy bueno
Fecha de publicación: 23 dic 2024
Everything is ok but not a good place to have a staycation if you personally drive. The carpark that is in the hotel is so called not under the hotel very inconvenient that when you drive and have to park the entire day. Complimentary ticket is only given 1 time off..on going will be a SGD 10 per complimentary ticket. Grab taxi is the only option to wherever we plan or intend to go.
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TravelTinkerbell
Loft habitación elegante
Fecha de estancia: nov 2024
Viaje con amigos
31 valoración
4.0/5
Muy bueno
Fecha de publicación: 26 dic 2024
All good but the bed can be bigger and too soft to sleep, they should change it to King size bed
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G i t a
Loft habitación elegante
Fecha de estancia: nov 2024
Parejas
3 valoración
4.0/5
Muy bueno
Fecha de publicación: 7 dic 2024
Unique room mezanine type
Husband and I really loved it!
Planning on some more visits with the kids too
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Usuario invitado
Habitación especial acogedora
Fecha de estancia: nov 2024
Viaje con amigos
9 valoración
5.0/5
Excepcional
Fecha de publicación: 4 dic 2024
Such awesome stay I love it. Good smell good environment but location isnt the most idea especially when it rains. Please bring your umbrella and
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Usuario invitado
Loft habitación elegante
Fecha de estancia: sep 2024
Otro tipo
6 valoración
4.0/5
Muy bueno
Fecha de publicación: 18 nov 2024
Good - super nice beddings, towel and pillows. cosy space, lounge-y feeling velvety, cosy interiors. nice team at reception. can take a walk ard singapore river, and also drop by New Bahru the new zone. can head to nearby GoodBoyGeorge for beers and chill. wow super like the snack bar - lots of snacks and loved the suvai masala chai tea ;)
Can improve for my experience - no river view somehow. no hairdryer. shower head not strong. pool closes too early. no hairdryer.
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RJJS
Habitación especial acogedora (cama doble grande)
Fecha de estancia: sep 2024
Personas en viajes de negocios
5 valoración
5.0/5
Excepcional
Fecha de publicación: 21 oct 2024
This is the best place to stay. good vibes and very quiet. Bed is really comfortable. Food also very nice.
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Ivy4na
Loft habitación superior
Fecha de estancia: oct 2024
Viaje con amigos
1 valoración
5.0/5
Excepcional
Fecha de publicación: 10 nov 2024
Super cozy and spacious. Would 100% come back for a staycation.
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Usuario anónimo
Loft habitación superior
Fecha de estancia: jul 2024
Parejas
7 valoración
4.0/5
Muy bueno
Fecha de publicación: 13 ago 2024
Stayed in the loft with the bed upstairs and found it to be quite dusty. Both of us developed rashes the next day, especially on areas where the skin had contact with the bed.
Gym is quite small, hope management can upgrade the dumb bells and add heavier weights.
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Respuesta del alojamiento: Dear 1106,Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced during your stay. The cleanliness of our rooms is a top priority, and we regret that the loft did not meet our usual standards. We'll be addressing this issue with our housekeeping team immediately to ensure it doesn’t happen again.We also appreciate your suggestions regarding the gym. We understand the importance of having a well-equipped fitness area, and we'll definitely look into upgrading the dumbbells and adding heavier weights.Your comments are invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a better experience in the future.Best regardsAnthony LimCluster General Manager
soitshallcome
Loft habitación superior
Fecha de estancia: ago 2024
Familias
136 valoración
5.0/5
Excepcional
Fecha de publicación: 10 sep 2024
Birthday staycation party. Value for money hotel I guess. The terrace is cool.
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Respuesta del alojamiento: Dear Soitshallcome,Thank you for choosing us for your birthday staycation! We're delighted to hear you enjoyed the terrace and found the hotel to be a good value. We hope to have the pleasure of hosting you again for another special occasion!Best regardsAnthony LimCluster General Manager
Sofiebabe
Habitación especial acogedora (cama doble grande)
Fecha de estancia: jun 2024
Personas que viajan solas
25 valoración
5.0/5
Excepcional
Fecha de publicación: 3 oct 2024
A beautiful hotel staff very friendly. Breakfast buffet really nice lots of choices. Had an evening meal, for such a large hotel prices very reasonable. Had a problem with the bath reported it, was repaired with 30 minutes. Great service. Will be going back.
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Respuesta del alojamiento: Dear Sofiebabe, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly. It's great to know you enjoyed the breakfast buffet and found plenty of choices. We're also glad you appreciated the reasonable prices for the evening meal and the prompt service in addressing the issue with the bath.We look forward to welcoming you back for another great stay in the future!Best regardsAnthony LimCluster General Manager
Usuario anónimo
Habitación especial acogedora
Fecha de estancia: jun 2024
Personas en viajes de negocios
20 valoración
3.5/5
Fecha de publicación: 20 jul 2024
We’ve stayed at M social on and off. In total at least 6 months over the past couple of years. Indeed it is a value for money hotel, but we’ve been disappointed time and time again by its service especially the front desk staff. Great pool. So so gym.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for sharing your feedback. We’re glad you appreciate our pool and offerings, but we’re sorry to hear about your repeated disappointments with our service. We take all feedback seriously and will address these concerns with our front desk team to improve their service. If you have any specific issues you’d like us to look into, please let us know. We hope to provide a better experience on your next visit.Warmest regardsAnthony LimCluster General Manager
Ong Kah Ling
Loft habitación elegante
Fecha de estancia: sep 2024
Personas en viajes de negocios
1 valoración
5.0/5
Excepcional
Fecha de publicación: 31 oct 2024
Hipster Hotel. Good Ambience & Great Location!
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Janet
Habitación especial acogedora (cama doble grande)
Fecha de estancia: dic 2024
Personas que viajan solas
3 valoración
4.0/5
Muy bueno
Fecha de publicación: 17 ene 2025
This hotel is all smoke and lots of mirrors. Aside from the glam lobby area, it's quite ordinary for a four-star hotel. The pool area was very disappointing. It had rained, which is not unexpected, but the next day the wet cushions and lounges were left to fester. No care or attention to make the area functionable for guests was considered. There are some "inside" chairs in a covered area, so I dragged one of these to the poolside so I could sit on something that wasn't soggy. There's a washer and dryer--self-service. You must buy tokens at reception for 8 wash/8 dry. Check-in was unnecessarily beaucratic. Although already booked and paid online, I had to add my info again on check-in, give passport (sure; to verify identity) but then scan a code on my phone and fill in another form online with name/passport number/date of birth, address/phone number. What the hell for? Didn't I just give you this information? It's just a bad first impression. Lots of "let us know if we can HELP!!!!!" but zero interest in anything but upselling services with a pricier room, the restaurant, expensive goods for sale in the lobby. Not worth the price.
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Usuario anónimo
Loft habitación superior
Fecha de estancia: jun 2024
Parejas
9 valoración
5.0/5
Excepcional
Fecha de publicación: 16 jul 2024
Booked a one night stay at M Social and the rooms were great. We entered the assigned room and found that the previous booking might have smoked in the room so we informed the hotel and they were very kind to switch a room for us. Spent the evening around the area and Robertson Quay is worth exploring too.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you enjoyed your stay at M Social Singapore and found the rooms great. We apologize for the initial inconvenience with the smoke odor but are pleased our team was able to quickly accommodate you with a new room. It's wonderful to know you had a chance to explore Robertson Quay and found it worth visiting. We look forward to welcoming you back for another enjoyable stay!Best regardsAnthony LimCluster General Manager