Boutique Indochine d'Angkor

Elegimos un hotel con piscina y quedamos satisfechos. Sólo recomiendo marcar la ubicación del hotel en el mapa con antelación, porque... No es tan fácil de encontrar en tu teléfono. Los tuk-tukers no lo conocen. El personal del hotel se esfuerza mucho en ayudar en todo. El desayuno es bueno, hay varios desayunos para elegir en el menú. La habitación es vieja, pequeña, pero con balcón. Para una estancia de un par de días está bien, desde el hotel hasta el casco antiguo hay poco más de un kilómetro, a veces íbamos andando, a veces íbamos en tuk-tuk. Como hicimos el check out tarde por la noche, dejamos nuestras cosas en la recepción, lo cual fue muy conveniente. Al cruzar la frontera de regreso a Tailandia, pidieron billetes de avión de regreso y reservas de hotel. Y antes que nosotros, a los rusos también se les pidió que demostraran que tenían dinero de 20.000 baht por persona, tengan en cuenta este punto.

Pros: The reception is nice, try to manage everything for us professionally. Hotel is pretty. Cons: Theres a cockrach near the toilet once we checkin. The parking system need improvements. Advice to all travellers: do leave your car keys to the reception, as you will be blocking others.

I'm so sad to say that this hotel disappoint me so so much!! Our original booking was 6th to 8th. We checked in on 6th afternoon, checked out straight away on the same day after we came back During the night. We booked 2 rooms. I got the corner room with private balcony. When I stepped into the room, the floor was dusty, basin was choked, there is used bandage pasted on the bathroom, toilet bowl was not flush with lots of hair, obviously the housekeeping didn't do their job well. My friend got the room next next to us. I have requested room next to each other and understand is subject to availability. When my friend stepped into the room, she just felt not right and uncomfortable. They have the shared balcony with a stranger, their room curtain unable to open otherwise next door stranger could see through everything. Their room was dirty and dusty as well. The building outlook and the picture shown was different. The real building was abit old and gloomy. It is literally concrete room with no fancy design and decorate. No window or ventilation in the bathroom/ toilet. It is quite a distance from the hotel to the old market street. Last, a compliment to the front counter girl. When we raise the request to change the room, we don't mind to pay extra. I can see that she really put effort to look for a new room for us but the room she show us was different room type from my booking and it was dusty as well. She even asked us the reason of checked out and help us to book a tuktuk to New hotel as a compensation. Thanks to her we got a fun night on tuktuk! A great experience that washed away our unhappiness on looking for new hotel. Honestly, I wish i could get a refund from hotel no need full refund but atleast a partial refund. Thank you.