Hoteles con aguas termales en Siem Reap

Para un viaje familiar, reservamos una habitación familiar con servicio de masajes y lavandería. Primero que nada lo bueno del hotel es que es muy grande, tranquilo y cómodo, y la piscina está muy bien, lo cual les gusta a los niños. El desayuno también es bueno. El masaje también fue muy cómodo. TukTuk va a Pup Street gratis todos los días. La actitud de servicio del personal de recepción también es muy buena. Cabe mencionar que primero que nada, no tienen servicio de lavandería y cobrarán extra. Espero que Ctrip pueda cambiar la página. Además, los autobuses TukTuk salen de 5 a 7 p. m. todas las noches. .Recomiendo tiempos libres. También se pueden escribir párrafos. Pero en general todavía me gusta mucho este hotel. Es muy cómodo y limpio. Si vuelvo a Siem Reap, reservaré una habitación familiar en Metta.

I had a wonderful experience staying at the Bayon Modern Residence. I received a very friendly greeting from the hotel driver who picked me up from a rather delayed flight. Arriving at the facility I was promptly greeted at reception with a welcome drink and brought to my room. The room was quite large with balcony and giant bathtub. The bed was comfortable and I slept well each night. The bathroom was spacious and well appointed. The hotel features a large breakfast buffet and made to order omelet station. It has a coffee bar for lattes and assorted beverages. I absolutely loved the large swimming pool in the center of the hotel. It has a tropical garden feel. There is a poolside cocktail bar where I enjoyed an expertly prepared cocktail. Above all what makes the Bayon Residence special is the amazing staff. Everyone was so friendly and welcoming. Many of the staff members remembered and called me by name. They often checked in to see if anything was needed and were happy to organize tuk tuk rides, give local recommendations and meet any needs. The gardeners create a special oasis. The plantings are extensive and beautifully kept. I noticed maintenance staff preparing decorations for the upcoming Khmer New Year. The cleaning staff work meticulously and the dining staff served delicious food. I particularly enjoyed conversations with the front desk staff, bartender and marketing manager. I highly recommend a stay and look forward to coming back on my next visit to Cambodia.

Warning! Awful experience! We left early without a full refund due to the room being unfit for purpose! Main issue: THE RATS. On our first night in the family room we got woken at 3am to the sound of rats running around the walls and ceiling making a lot of noise, scurrying around and gnawing. It was VILE. It lasted all through the night so I couldn't go back to sleep. This wasn't helped by the fact there were holes in the walls and ceilings in the bathroom. We informed the reception that we didn't want to continue our stay and wanted to leave on our last night with more than 24 hours notice and they refused to help, we asked if a different room might help but we were not accommodated. As this discussion was happening a huge rat ran through the reception in sight of us and the reception staff and they still would not give us a full refund for our last day. (We left, lost money and had to pay for another hotel) Other problems to be aware of: - Shower fitting was from above only and very dated with the fittings and wires hanging off and large holes in the ceiling and walls -Rock hard beds to the point it hurts your bones. -NO TV (the wires had apperently been cut in the street so this isn't getting fixed any time soon) -Extremely poor WiFi, hardly worked/connected (apparently due to ”too many guests”) - Poor cleanliness stains on sheets & towels - Run down in general, rusty sunbeds, holes in walls, holes in towels etc - Useless Sun beds with no functional back rest, pillow kept moving and wasn't a good angle to lie back on - False spa advertising ... The spa closed down a while ago and doesn't offer 3/4 of the treatments it says, and if you do want a massage they call an external therapist to come your room and do it on your bed, which with the lack of cleanliness I would presume they don't change your oily sheets afterwards. - Pool was dangerous, greasy tiles underfoot so when getting in and out of the pool it was very easy to slip and the edges of benches/seats/raised areas in the pool all had very sharp edges that you could cut yourself on. It was also in the shade for part of the morning and all of the afternoon. - seemingly uninterested reception staff that couldn't help - Poor customer service, with no house keeping & only a small amount of toilet paper given for 3 nights Please trust us and do not go,