Hotel Heiga

Great food , ambience , people and great service ✨ A must visit place for family, friends 🙌🏼Thank you Suraj and Queency , Dawanki and Ganesh for their hospitality 🙏 Will surely come again next time.

Courteous and all time smiling staff particularly Longingmon and Risa……..clean rooms………good food……nice music…comfortable and suitable for family……perfect location in the middle of the city……price is also reasonable.

The first thing service was excellent and the food the restaurant ambience and the staff was very active and hard working the place is near the rood it is very easy to come and dine here good experience for sure will visit again 😀 👍 😉 😄 😁 👌 😀

The staff were very courteous. The food was great. The view is magnificent. The ambience is also very great. Thank you so much for everything. It was recommended by Kong Pala. The music was also great. It was a treat by our dearest Kong Pala. Will definitely visit again.

The food is very good. Waiters are hospitable.The restaurant is near to our house the food and service and overall the staff are very polite Long was given us very good service .........thank 😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎😎

Great experience... The good was great the staff was very polite and great.. The food arrived fast... Thr ambiance is excellent.. Overall great experience.

Wonderful hotel. Spacious rooms, courteous staff and the best part is the food. Simply delicious. The hotel is centrally located and hence convenient to go around Shillong. The staff was attentive and catered to our needs immediately. Will definitely recommend this hotel for stay in Shillong

Review of Heiga Hotel Stay in Shillong City Centre (March 27-29, 2024)Date of Stay: March 27-29, 2024My recent stay at the Heiga Hotel, located in the heart of Shillong, was anticipated to be a highlight given its prime city centre location. However, my experience was mixed, with several aspects not living up to expectations.The hotel's location in the bustling city centre does afford convenience, providing easy access to local sights and amenities. Yet, this comes with the caveat of enduring the city's heavy traffic, which can be a significant drawback for those seeking a tranquil retreat.The Heiga Hotel has expanded into adjacent buildings to accommodate more guests. This expansion, while perhaps intended to enhance capacity, unfortunately feels haphazard. The coherence and seamless integration between the original hotel and the new extensions are lacking, impacting the overall guest experience.A critical issue I faced was with the air conditioning system. The climate control was ineffective, struggling to maintain a consistent and comfortable temperature within the rooms. For a city like Shillong, where the weather can vary, reliable air conditioning is essential for comfort.The transition between the hotel's buildings highlighted a noticeable decline in hygiene standards. Moving through areas that serve as connectors to the newer sections, I was confronted with unhygienic conditions that question the hotel's commitment to cleanliness and safety protocols.Considering the price paid, the value for money at Heiga Hotel is questionable. The fundamental issues with air conditioning, cleanliness, and overall ***agement of the extensions significantly detract from the experience. It is disappointing when essential comforts are not adequately provided, as they form the cornerstone of a pleasant hotel stay.In conclusion, while the allure of a city centre location is strong, the Heiga Hotel's shortcomings, particularly in terms of comfort, hygiene, and value, suggest that better accommodation options are available in Shillong. The city, known for its scenic beauty and welcoming atmosphere, deserves to be experienced without such hindrances. Therefore, I recommend prospective visitors consider other hotels to ensure a more enjoyable and fulfilling stay.Rating: 2/5

Superb experience awesome food Staff was very polite and ready to serve Wifi facility Hot water Good food Restaurant Bar We enjoyed a lot We were a group of 20 members including kids Market is also just two kilometres from hotel heiga Vns Thank you