The St. Regis Shenzhen

Strategic location and KK mall is just in the vicinity of St. Regis. Very convenient. Room is neat and tidy with great panoramic view. It is awesome and wonderful. Everyone must enjoy this. A little queue up during check in but it was fine. Front desk staff were polite. But unluckily, the soundproofing of my room (locate as Room No.10) is very bad. I kept hearing the next door come in-and-out with door opening and closing. I understood that it cannot blame the guests but the door hinge doesn't work effectively. It is so ironic that St. Regis aims to provide the guests with good sleeping but the real was not. The sound made my sleep very bad and it was really ruined my stay. Keep avoiding to be allocated the room facing north.

The location is very nice, right next to KK mall. Checking in room on 96/F, overseeing the amazing view of Shenzhen CBD. First we was arrange to room 1801, but we are staying to celebrate valentine day, we would like to have the bath top next to window. The butler, Alice arranged to us to stay at the room and informed price detail for upgrading. The process was smooth, we switched to different room within 10 mins, meanwhile we took some stunning pictures with those turndown amenities. After dinner at KK mall, we experienced the gym and swimming pool on 75/F, everything is so 5 stars, water and towel can be access easily. Morning buffet on 95/F offered many different options , western pastry to Chinese noodle bar and so on. We had some delicious eggs. The overall experience was great, even the hotel generously offered us a late check out at 4pm. I love the kindness of those staff and St.Regis brand name.

This is the best 5 stars hotel I've ever been to. I've experience a more expensive hotels before. But St Regis service, was just way beyond my expectation. The front desk staff's friendliness really really makes me want to revisit! Superb friendliness and staffs are very friendly! The hotel itself is no doubt extraordinary, room between 77-93 floors really an experience I never had before. Amenities are complete, indoor swimming pool, comfy bed, luxurious room, nice breakfast, many more! Such a perfect experience!

非常不錯的體驗，特別要點贊Spenser熱情周到的服務，和耐心的向我們講解👍🏻另外辦理入住的Gloria 也非常熱情的服務！店裡裝修非常有特色，非常適合📷拍照，挺出片的！

謝謝RARA提前幫我們佈置的房間，而贈送了水果，甜品和紅酒，房間升級卡洛琳艾斯特套房安排到86層！無敵的景觀[勝利]還有贈送了早餐＋晚餐，免費加床！滿滿的驚喜和快樂😘

風景還是一如即往的無敵，服務也保持了水準，熱情、主動，有求必應。但隨着時間流逝，可以看到酒店雖然努力在維護，但裝修設施已經開始顯出舊態來了。 比如床頭左右兩邊的兩個大三孔萬能插座，已經插不穩兩頭的扁平插頭了。 總之，水準依舊，但慢慢的敵不過歲月。

和老婆十週年紀念，特意選了瑞吉這個3888的套餐，瑞吉小夥伴們非常貼心幫我升級到了卡洛琳套房，還準備了歡迎小禮物。景觀真是一級無敵好，看着日落華燈初現，包攬深圳的日夜繁華。套餐的99樓意大利餐廳也是很不錯，服務也很貼心並且會為顧客考慮，還送了小朋友一份提拉米蘇甜點～ SPA是套房，帶有獨立的全景浴缸、淋浴房和洗手間，還準備了茶點，技師手法也很專業～ 泳池景觀朝香港，天際泳池可以拍出很多大片～這次十週年紀念滿滿的愉快回憶，瑞吉的小夥伴棒棒噠