BBHŌL S Hotel (Shenzhen Futian Convention and Exhibition Center)

El servicio de Xiaolin es bueno, siempre elegiré aquí en el futuro, es muy conveniente para viajes de negocios muy cerca de la ciudad, como este.

A menudo vengo a Shenzhen en viajes de negocios. Me alojé en este hotel por primera vez. La valoración es bastante buena. Esto es cierto después de la experiencia, el servicio es muy cálido, se brindan máscaras y agua mineral gratis, el lobby está muy diseñado, el ascensor también es muy singular, la habitación es limpia y cómoda, la habitación también tiene maquinillas de afeitar envueltas individualmente y costura. kits, y también hay un refrigerador. También hay bebidas en el refrigerador. Xiao Zhu, el personal de recepción, me dio un desayuno para que lo experimentara. Sin embargo, realmente quiero elogiar a Xiao Zhu por su buen trabajo durante la visita de regreso, y le preguntaré sobre la sensación de qued**** allí. Quédese aquí la próxima vez que venga a Shenzhen en un viaje de negocios

Dear Trip.com, I am writing to express my disappointment and frustration with my recent stay at BBHOL S Hotel ( Shenzhen Futian Convention and Exhibition Center) . Unfortunately, I experienced a significant issue during my stay that greatly impacted my overall experience. For celebrating my birthday, I booked a Family Suite room for me and my family from 28/03/2024 to 31/03/2024. I would like to lodge a complaint to this hotel as the hotel did not reverse a room for me. Instead of giving me two single bed rooms, that make me couldn’t take care my daughters and it was inconvenient to live in two separate rooms. This issue greatly affected my ability to enjoy my stay, and I believe it falls well below the standard expected of hotel of your caliber. As a result of no room for me, I was inconvenienced in numerous ways. I would like to request compensation for the mistake caused during my stay. I believe that this is a fair and reasonable request given the significant impact that the issue had on my experience at this hotel. As their Two single rooms are much cheaper than a Family suite room. I hope that you will take the necessary steps to address the issue and compensate me for the inconvenience caused. Thank you for your attention to the matter. Best regards, Yuen Man Kei

It was a wonderful birthday and wedding anniversary. I had a pleasant and unforgettable experience staying at this hotel. Although there was a little delay when booking special holiday arrangements, on the day of check-in, there was a waitress "恩萍" at the front desk who knew about me. After requesting it, he helped me solve all the problems very quickly. The hotel manager and her attitude were very kind and friendly, which moved me very much. I gave the bouquet I ordered to celebrate my birthday to the hotel staff. Thank you for your arrangement. I am very satisfied. Thank you for your service!

Good service

Really good location with great restaurants around the room is very spacious with a huge bathtub reception was very helpful even though we checked in at 2 AM. OK

Good price good location good service good quality

Good stay Room is very spacious and the bed is so good that i cant wake up so good