Hoteles en Shah Alam con desayuno

The room is nice and within exoectation for the 5 star resort hotel. However, the Hotel need to upgrade the service in term of registration; especially with this one guy who is not that friendly. I checked in around 3:30pm . First the hotel seems difficult to find my booking under my name but later it was resolved. Then the Reception guy told me that the Room is not ready and I have to wait; and he said he will approached me once received feedback from Housekeeping. I was waiting for 1/2 hour and still no one approached me. Then I went back to front desk to ask for update. As that guy was occupied with other registration, i managed to talk to another guy who seems genuinely trying to assist me. Then I can see this guy struggling to find a ready room ... as the one room that he said ready was snapped up by another guy at reception. ************* it was finally resolved after long wait at the lobby. I'm not sure whether I received this kind of treatment because Ive booked via Trip.com and not directly with Hotel. But then I saw all my other friends who went to register with another reception guy, managed to get their room straight away, although they are also booking via other agents like *********** etc.

“I had a great stay at this hotel! The facilities were excellent, the staff were super friendly and helpful, and the location was incredibly convenient. Everything I needed was within easy reach. Would definitely recommend this place to anyone looking for a comfortable and hassle-free stay!”

Calm and serene place to stay. Large screen Tv with netflix (own account login) is a big plus for me. I had a good sleep as the mattress is not springy and noisy Took me short time to check in. 5 minutes into the room the front desk employee called us asking about the condition of the room. When turning on the tv, i had a welcoming message with my name spelled out on the screen. Little deeds like the above makes me feel appreciated and this is my first ever experience in my 30 years of hotel living life. Breakfast is superb. Tonnes of selections be it western or local delicacies. Waiter and waitress are very welcoming and attentive towards the guest needs. Ample open and free parking spaces opposite the main lobby. It would good if the hotel could build a covered walking path from the parking lot the lobby to help guest from getting wet during rainy day. Overall it was a pleasant stay.

Bilik bersih. Toilet must improve. Water flow not stable, kejap laju kejap slow.

My stay at the hotel was just nice. While it had free parking and was conveniently located near my meeting place, there were several issues. The water pressure was slow, and the glass in the bathroom was see-through, which was uncomfortable. Additionally, there was a smoking smell coming from other rooms, which was unpleasant.

Muy estratégico para quedarse, Cercado por muchas instalaciones y fácil de obtener alimentos, Parking gratuito con TNG. Definitivamente volverá a repetir.

It was a splendid hotel! We had a great time there. The hotel is nearby to the mall and lot of shops which is convenient for us. The view is super fascinating.❤️❤️❤️ Will definitely book this place again

Clean and comfortable. Big bathroom except additional wall hooks could be installed as currently there is only one wall hook. Finding it hard to hang two or more towels. Love the twin beds. A good spread of buffet breakfast. Location of hotel is walking less than five minutes to central city shopping mall and across is the i city theme park. Great service by hotel staffs. The cookies as welcome gift is a great hospitality touch.

This is my second visit, the receptionist this time were rather rude. He yawned while talking to me when I ask him about bed type. I was gutted by his attitude. Wasn’t expecting that because my first visit was very pleasant. This time round the receptionist are rather showing the vibe of “I’m too good to serve you”. It’s unpleasant. Although the room were quite new and it is in a rather quiet area. But for their services I encounter this time. I’m taken aback. Breakfast were good. Room are clean and amenities are upon request, even hair dryer. There are plenty of books at the lobby to browse through, quite interesting.

Worth with what you paid. Staff are friendly. Place is convenient. Swimming pool ok. Very spacious room. Windows able to open for fresh air. Good