"Nos volveremos a alojar aquí."

"Tuve una estancia agradable, cerca de Disneyland y del centro comercial. Lo recomiendo ampliamente para quienes tienen un presupuesto limitado."

"Es la segunda vez que venimos a este hotel por su cercanía a Disney y un mejor precio y calidad que los Hoteles Disney. Tiene transfer gratuito cada 20 minutos y hay multitud de tiendas y restaurantes junto al hotel."

"Secador de pelo no funciona correctamente. Señal wifi muy baja, no funcionaba. El autobús que va a Disney bien. Hay que prestar atención a la parada del autobús, está en la acera de enfrente hacia la izquierda. Y al volver es la misma parada. También en Disney el autobús se coge en el mismo lugar qje te deja."

"Nos ha gustado mucho"

"¡Me encantó! Este es el mejor hotel de todo nuestro viaje hasta ahora. ¡Muy limpio y agradable! ¡Muy cómodo y acogedor! Hay un televisor donde puedes ver tu canal de YouTube y disfrutar de la noche. El personal es muy amable y atento, te explica todo con detalle y se adapta a cualquier petición. También puedes entrar temprano o salir tarde por un suplemento (lo cual es genial). Lamentablemente, no quedan fotos. ¡Pero créeme, es un lugar muy bonito!"

"Un barrio totalmente nuevo con un ambiente agradable, muy conveniente para ir al aeropuerto y al centro comercial. La comunicación entre la plataforma y el hotel es deficiente; no hay estacionamiento gratuito, lo que me obligó a gastar más de diez euros en aparcamiento y casi me ponen una multa."

"Soy japonés. Nos alojamos un grupo de tres mujeres. [Puntos positivos] •Hay un servicio de autobús gratuito desde y hacia Disney. La parada de autobús cerca del hotel está a unos 2 minutos a pie, y la que está cerca del parque está a unos 5 minutos a pie. Desde las 8 de la mañana hasta la medianoche. •El personal es amable. • Outlets y centros comerciales cercanos •Equipado con cocina y microondas. • Baño separado [Puntos decepcionantes] La persona de al lado estaba fumando afuera y el olor llegó al interior de la habitación. La ducha es débil No hay secador de pelo en la habitación. Los que estaban guardados en recepción estaban prestados y no se podían utilizar. •No había ninguna señal en la parada del autobús, por lo que me preocupaba si estaba en el lugar correcto. •Era una habitación para 5 personas, pero tenía 1 cama doble, 1 cama plegable y 2 sofás. El sofá es estrecho y es difícil darse la vuelta en la cama. Creo que 3 adultos es el límite."

"Here’s the review with that point naturally incorporated: Unfortunately, this was not a pleasant stay, and I would not recommend this property. The self check-in process is unnecessarily complicated. The instructions initially direct you to a different side of the apartment building, which is confusing. Unless you read them very carefully, it’s easy to spend at least 30 minutes just trying to check in. Between accessing the building, collecting the keys, entering the apartment, retrieving the car park fob from the kitchen, and finally getting to the parking area, you end up opening around 6–8 different doors before you’re fully checked in. It is far more complicated than it needs to be. The underground parking is secure, but it is very dark, has a strong unpleasant smell, and many of the surrounding parking spaces appear to be used as storage areas, giving the whole area an untidy feel. Inside the apartment, the linen was clean, the kitchen was well equipped, and the main bed was acceptable. However, the sofas were heavily worn, stained, and looked dirty. The sofas shown in the listing photos appear clean, tidy, and in good condition, but they do not reflect the actual condition of the furniture provided. The listing also suggested the apartment was suitable for three adults and children, but the sleeping arrangements don’t realistically support that. The sofa bed is very worn, and the single sofa bed isn’t suitable for either adults or children. Before arriving, I contacted the host to request fans as there was a heatwave forecast. I received no response. The apartment became extremely hot, and with no fans or any form of ventilation, it was very difficult to sleep. Travelling with young children made this even more challenging. There are also several maintenance issues. The toilet door handles are very stiff, the wardrobe doors are difficult to operate, and the bedroom has no main light—only bedside lamps. The only convenient power socket is occupied by the bedside lamp, so if you need to charge your phone, you have to unplug the lamp and leave the room without lighting. The hallways throughout the building also have a persistent unpleasant smell. The biggest issue occurred on the morning of checkout. At around 8:30 am, the water supply stopped completely. We were unable to shower, wash properly, or get ourselves and the children ready before leaving. I contacted the property immediately but was simply told to send an email and wait up to six hours for a response, which was completely impractical given we were checking out that morning. I then contacted Trip.com customer service, who responded immediately and genuinely tried to help by contacting the property. Unfortunately, the property management never responded to them either, leaving customer service with very few options other than offering a small compensation. While I appreciated Trip.com’s prompt support, it did not resolve the situation. Having to end a family holiday without running water and without being able to take a shower is simply unacceptable. Overall, while the apartment has a few positives such as secure parking, clean linen, and a functional kitchen, these were outweighed by misleading listing photos, poor communication from the host, uncomfortable sleeping conditions, inadequate facilities during a heatwave, maintenance issues, and the complete lack of support when a major issue occurred. I would not recommend this property. The only positive experience was Trip.com’s customer service, who responded promptly and did their best to assist despite the property’s lack of cooperation."