Putrajaya Marriott Hotel

Excelente servicio y excelentes habitaciones recientemente renovadas, espaciosas y también con instalaciones para niños.

Tuve una estadía maravillosa en el Marriott Hotel. La habitación estaba limpia, era cómoda y estaba bien equipada con todo lo que necesitaba. La cama era especialmente cómoda y dormí muy bien todas las noches. El personal fue increíblemente amable y se esforzó para que mi estadía fuera agradable. El desayuno buffet era delicioso y tenía muchas opciones. La ubicación central del hotel era perfecta para explorar la ciudad, pero mi habitación era tranquila y pacífica. En general, recomiendo encarecidamente el Marriott Hotel por su excelente servicio, comodidad y conveniencia.

Me gustaría expresar mi agradecimiento al Sr. Harry del restaurante "Apreciamos el satay". Solo me hospedé una noche.

La habitación es una habitación recién reformada. Tiene un televisor grande, bañera, habitación limpia, aire acondicionado frío. Lo más importante, variedad en el desayuno. El servicio de conserjería es bastante lento.

We chose to stay at Putrajaya Marriot as we had a splendid experience last year. However this year we were disappointed when we found a letter informing about the kids water play has been partially closed. Hence we plan to schedule our swim day on 1st Dec before checkout. And guess what, we were given another rude shock when we found out the whole waterplay area will be closed 1-4december. We only know about the closure upon reaching the swimming pool site. We were not informed of the upgrading works prior to our arrival even though hotel send us a welcoming email in mid Nov. We made a booking on trip.com very early and we could’ve picked another hotel to stay if we knew about the upgrading works. Another issue that cropped up was that the hotel was fully booked due to corporate event. During one of the morning breakfast time, we came down quite early but it was quite packed due to the attendees from an institution. The crowd management was terrible and many of the hotel guests/ tourist who were queuing behind us, found a way to sneak in and find their own table in the zest restaurant. We followed the procedure patiently, only to be given a seating furthest away from zest restaurant - at lounge, sandwiched together with the corporate event attendees. With two young kids in tow, we declined the seats and requested for somewhere in the restaurant as we were worried for our kids safety if we were to leave them unattended in the sea of people. But the manager declined citing the tables inside for others. Meanwhile, queue cutters just went in and get their own seating ☹️

Good : The executive lounge hours was between 2-4pm which they offered sandwiches but we missed it and dinner from 6-8pm. We didnt expect so many choices for dinner which was super worth it. With cocktails and beer too. Make sure you wear smart casual to go in. Breakfast at zest restaurant was also good with more choices than most hotels I stayed before. Service was fast when I requested for extra towels. Not so good : Children waterpool area was under maintenance for one part but the letter was quite misleading saying children pool area is closed until I called to clarify further. Pool towels not allowed to bring up to hotel room. They also forgot about my kids birthday celebration deco request. That said, we still enjoyed our stay and would come back again for the executive lounge. 😂