MASON

Valoraciones de MASON

MASON

285 Na Chom Thian, Na Chom Thian, Chon Buri Province, 20250, ThailandVer datos del hotel
MASON
MASONMASONMASON
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Valoraciones de usuarios

4.6/5
Fabuloso
246 valoración
Valoraciones reales
Ubicación4.5
Instalaciones4.6
Servicio4.6
Limpieza4.6
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Todos los comentarios(246)
Valoraciones positivas(227)
Valoraciones con fotos/vídeo(130)
Ambiente con clase(37)
Desayuno estupendo(26)
Fantásticas vistas al mar(20)
Piscina estupenda(19)
Tranquilo y confortable(18)
Diseño fantástico(16)
Perfecto para tu luna de miel(12)
Demasiados mosquitos(6)
Valoraciones negativas(19)
Usuario anónimo
Villa dúplex premium, con piscina
Fecha de estancia: oct 2024
Otro tipo
2 valoración
4.5/5
Fabuloso
Fecha de publicación: 24 nov 2024
Overall good experience. Excellent location. Nice hotel facilities.
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Respuesta del alojamiento: Dear Value Guest,Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback.Sincerely,Panjaphats l PeiPeiMASON Management Team,#MASONexperience
bunnylove
Villa dúplex premium, con piscina
Fecha de estancia: jul 2024
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 11 ago 2024
Excellent experience! I have really enjoyed my stay at Mason. Great service and nice villa.
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Respuesta del alojamiento: Dear Khun bunnylove,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Usuario invitado
Villa, con vistas al jardín, con piscina
Fecha de estancia: jun 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 6 jul 2024
It was a wonderful stay although it was a short one. Staff are friendly, the environment is peaceful and quiet. Room is very clean and modern. Will definitely go back again when I go to Pattaya
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Respuesta del alojamiento: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Usuario invitado
Villa, con vistas al jardín, con piscina
Fecha de estancia: dic 2024
Parejas
2 valoración
4.7/5
Fantástico
Fecha de publicación: 7 ene 2025
Very nice resort with perfect service and spectacular views.
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Respuesta del alojamiento: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Vinlllll
Villa, cerca del mar, con vistas al mar, con piscina
Fecha de estancia: may 2024
Parejas
12 valoración
3.7/5
Fecha de publicación: 9 jun 2024
Good for family and couples , discreet and quiet location and good view of the sea as well but the mashall speaker and wireless charging pad is not working
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Respuesta del alojamiento: Dear Vincent,I would like to thank you very much for choosing to stay at our hotel and would sincerely like to apologize for the inconvenience which you experienced during your stay.I am very concerned that this experience was not up to your expectations. Your candid and frank comments are of immense value in providing a focus for improvement Mason product and services. Please accept my sincere apologies, and be assured that I have taken all the necessary steps to ensure our service and products return to an excellent standard immediately.I do hope that this has not marred your overall impression of Mason. Thank you for taking the time to share your opinions with us and wish to continue serving you in the best way possible.Sincerely,MASON Management Team
Usuario invitado
Villa, con vistas al jardín, con piscina
Fecha de estancia: abr 2024
Viaje con amigos
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 5 jul 2024
The location of check-in in the lobby is a little cramped, probably the staff are busy, the service is a little short, the afternoon tea is rich in flavor, but the playability of the resort is not high, the privacy will be poor, the swimming pool and the rooms are very beautiful, but the air conditioning in the bedrooms is too cold 🥶 and a little noisy, in general, it's not. bad,beautiful hotel.
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Respuesta del alojamiento: Dear Valued guest, Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Panjaphats l PeiPei MASON Management Team #MASONexperience
Yan Yu
Villa, con vistas al jardín, con piscina
Fecha de estancia: sep 2023
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 23 oct 2023
Beautiful villa with private pool. The staff are also nice and friendly. It was a very pleasant stay!
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Respuesta del alojamiento: Dear Khun Phoebe,First and foremost, on behalf of MASON's team members, I would like to thank you for choosing our hotel as your home away from home and spending time reviewing your experience with our hotel. I'm so glad to know that you've had a wonderful time with us. Hopefully, we will have a good chance to welcome you back to our hotel in the near future.Yours sincerely, MASON's Operations director
Elisa Fung
Villa, con vistas al jardín, con piscina
Fecha de estancia: jun 2023
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 8 jul 2023
Everything is good, staffs are really helpful, breakfast is awesome. I think will come back again.
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Respuesta del alojamiento: 2. 尊敬的 客人，感謝您抽空分享您在梅森酒店的入住體驗。 我們誠摯的歡迎您再次回到我們酒店！ 再次感謝您抽出寶貴時間為我們提供您的入住體驗。 誠摯的，梅森管理團隊
Usuario invitado
Villa, con vistas al jardín, con piscina
Fecha de estancia: may 2023
Viaje con amigos
4 valoración
5.0/5
Excepcional
Fecha de publicación: 1 jul 2023
Beautiful architecture and nice views, staff are very nice and friendly
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6/7
Respuesta del alojamiento: 尊敬的 客人，感謝您抽空分享您在梅森酒店的入住體驗。 我們誠摯的歡迎您再次回到我們酒店！ 再次感謝您抽出寶貴時間為我們提供您的入住體驗。 誠摯的，梅森管理團隊
Bakhtyar
Villa, con vistas al jardín, con piscina
Fecha de estancia: ago 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 4 sep 2024
It was a good overall experience
Traducir
Respuesta del alojamiento: Dear Khun Bakhtyar,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Mic
Villa dúplex premium, con piscina
Fecha de estancia: mar 2023
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 5 may 2023
Good service , nice place, restaurant taste good😋, Mason Pattaya villa provided mosquito spray smell very good and can protect our skin, Thank you so much 🥰🥰😍🥰🥰
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Respuesta del alojamiento: 尊敬的 客人，非常感謝您選擇芭堤雅梅森酒店。 致力於優質的服務和提升客人滿意度是我們的主要責任，我們很高興能讓您有一個愉快的住宿體驗，並對我們酒店的設施留下深刻的印象。 再次感謝您抽出寶貴的時間提供反饋，我們期待儘快為您服務！ 誠摯的，梅森管理團隊
Dddd
Villa, con vistas al jardín, con piscina
Fecha de estancia: feb 2023
Otro tipo
8 valoración
5.0/5
Excepcional
Fecha de publicación: 1 abr 2023
Very good service and the staff of pa is very helpful and very nice . She so friendly n professional to slice my question ! And she are the care customer what I want n need ! So highly to recommend guy to stay in Mason ! Very beautiful villa , and service!
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Respuesta del alojamiento: 尊敬的 客人， 感謝您對我們酒店的好評！ 我們很高興您在梅森酒店度過了愉快的假期，並希望很快能再次見到您。 誠摯的，梅森管理團隊
Jimmy son
Villa dúplex premium, con piscina
Fecha de estancia: jun 2023
Familias
39 valoración
5.0/5
Excepcional
Fecha de publicación: 2 ago 2023
The place is absolutely beautiful. Rooms and villas are gorgeous. Food is delicious. Pool was never cleaned in the villa, during all my stay… When I arrived to the reception for check out, before even present me with the bill to check, the guy just told me such and such thousands! Hold on, how about thank you, how about give me the print-out to check… Laundry was not great. I asked all to be folded, but all came on hangers…! But bottom line, the place is really nice and most staff are doing their best.
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Respuesta del alojamiento: 尊敬的 客人，非常感謝您選擇芭堤雅梅森酒店。 致力於優質的服務和提升客人滿意度是我們的主要責任，我們很高興能讓您有一個愉快的住宿體驗，並對我們酒店的設施留下深刻的印象。 再次感謝您抽出寶貴的時間提供反饋，我們期待儘快為您服務！ 誠摯的，梅森管理團隊
Mushii
Villa, con vistas al jardín, con piscina
Fecha de estancia: dic 2022
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 6 ene 2023
Every hotel staff is very enthusiastic and willing to help even if they may not understand English completely. The food are great and there are live band at the bar!! The singer are so sweet, they choose english song for me and the vibe are so good. Even if the hotel is little far away from the main pattaya city (around 15-20mins driving), this will not change my mind of choosing this hotel. These 2 nights are very memorable of my trip to Thailand.♡ Highly recommend to who want to spend their time to take a break from busy life and relax.
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Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,MASON Management Team,#MASONexperience
Mingma T
Villa, con vistas al jardín, con piscina
Fecha de estancia: jun 2024
Reservas para otras personas
7 valoración
5.0/5
Excepcional
Fecha de publicación: 21 ago 2024
Gogo gogogogo very good
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Respuesta del alojamiento: Dear Mingma T,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience