sandra s
18 de octubre de 2024
This was our 3rd visit to this amazing Hotel. My review from 2023 says it all, but this time it certainly did not disappoint. We had asked for the same room and had received confirmation from the customer liaison chap that this was all fine. However, when arriving, which was early hours, we did not have the same room as promised. We went to the room, and soon realised although it was very far up the hill, it was overlooking the Oasis Pool, which we had never ventured to on our previous visits and we loved it even more. The room had been refurbished, beautiful room, so clean and modern with a fabulous view, and we loved the option at staying by the Oasis pool as a change from the beach or ending the afternoon there before going in to change for dinner. The staff here are amazing. So friendly. Food is the best we have experienced and we need to stop comparing other hotels to it, but it's very difficult as it is so good. The beach area is fabulous, private to the hotel, clean and welcoming. Food at lunch here is good, and you can vary it on some days by getting the buses back up to the main building, which was also excellent. The buses, for those like us who are starting to struggle a little with big hills, were amazing. The drivers are super friendly, and they are always going up and down. Unfortunately, it doesn't always eliminate the odd rude guests, but you find them everywhere. Entertainment is low key but decent enough. I particularly enjoyed the beach party, with music, fruits, cake, and extra cocktails where the hotel teams come down and join in the fun. Some days as it was so hot, the staff came around with chilled face cloths, which is certainly a lovely gesture and an example of how this hotel goes the extra distance. I was wondering where the goats went! Saw these on previous visits, on our walk down to the beach but not this time? We love this place. The weather in July was fabulous and generally around 35°. I love this, but my husband finds it too much. So, we have certainly booked again for 2025, but going in September instead, to a more comfortable temperature. If we could we would go three times a year. We are again hoping to ask for our sane room again for next year and fingers crossed we get it, as I'm sure there is a way to do this. Suggestions welcome. Thanks again to all at the Tui Seno.
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