Ana Crowne Plaza Sapporo, an IHG Hotel

Valoraciones de Ana Crowne Plaza Sapporo, an IHG Hotel

Ana Crowne Plaza Sapporo, an IHG Hotel

Kita 3-Jo, Sapporo-shi, 1 Chome-2-9 Nishi, Chuo Ward, Sapporo City, Hokkaido, 060-0003, JapanVer datos del hotel
Ana Crowne Plaza Sapporo, an IHG Hotel
Ana Crowne Plaza Sapporo, an IHG HotelAna Crowne Plaza Sapporo, an IHG HotelAna Crowne Plaza Sapporo, an IHG Hotel
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Valoraciones de usuarios

4.5/5
Fabuloso
1497 valoración
Valoraciones reales
Ubicación4.5
Instalaciones4.4
Servicio4.5
Limpieza4.6
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Todos los comentarios(1497)
Valoraciones positivas(1451)
Valoraciones con fotos/vídeo(405)
Bien comunicado(244)
Desayuno estupendo(136)
Conveniente para ir de compras(111)
Cerca del aeropuerto(82)
Personal de recepción amable(38)
Buffet fantástico(20)
Muy recomendable(9)
Valoraciones negativas(46)
Yen 1303
Habitación estándar (2 camas), cama extra disponible
Fecha de estancia: ene 2025
Viaje con amigos
11 valoración
4.7/5
Fantástico
Fecha de publicación: 8 feb 2025
3 of us staying in a room with 3 beds, the room is a bit small compared to what we have at Otaru but since it is at City so is reasonable. The service is good, help us to receive our posted luggage, the reception counter is located at level 2, there is a hot and cold water dispenser there which saves our time to boil water. Daily top up 3 bottles of water for us. They allow us to check in early as our room is cleaned. One thing that is not too good probably is the air-conditioning, as we came in winter the air-con in the room is not too cold a bit too warm for us. Hotel staff say it is due to the system generally on warm mode unable to change. Walking distance about 8-11mins from Sapporo JR station, downstairs there is a dessert shop, seico mart and tax free souvenir shop as well. Daily Japanese and western breakfast is good, but the menu seems like its 2 kinds will alternate some dishes on alternate days. The Japanese breakfast set only has 2 varieties one is cooked salmon and the other one is raw seafood. I personally prefer the raw seafood set. One thing I like is there is an airport bus just in front of the hotel although it takes longer to reach the airport approximately 1 hour 40 mins to 2 hours but save our time from walking up and down with luggage. Overall I am happy with the stay.
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Respuesta del alojamiento: Dear Yen 1303,Thank you for taking the time to share your experience at ANA Crowne Plaza Sapporo. We are delighted to hear that you enjoyed your stay and appreciated our services, including the early check-in and the convenience of our location. We sincerely apologize for the discomfort you experienced with the air-conditioning. As noted, our system is set to a warm mode during winter months, which may not meet everyone's preferences. Your feedback on this matter is invaluable, and we will take it into consideration for future improvements.We appreciate your comments regarding our breakfast offerings. While we strive to provide a varied menu, we understand the desire for more options, particularly in the Japanese breakfast selection.It is wonderful to know that our airport bus service added convenience to your travels. We hope to welcome you back in the future for another enjoyable stay.Best regards,ANA Crowne Plaza Sapporo
Tetiyaki328
Habitación estándar (2 camas), cama extra disponible
Fecha de estancia: nov 2024
Familias
11 valoración
5.0/5
Excepcional
Fecha de publicación: 24 dic 2024
Centrally located and mins walk to Sapporo Train Station; there are also highly rated ramen and soup curry places near the hotel, and a souvenir shop and convenience inside the ANA hotel which is fabulous! Hokkaido is really beautiful with the snow in Winter and Xmas season, and will definitely come back again in the near future and stay at ANA again!
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Respuesta del alojamiento: Thank you very much for your kind words. We are delighted to hear that you enjoyed our central location and the nearby dining options. It is wonderful to know that you appreciated the convenience of our amenities and the beauty of Hokkaido during the winter season. We look forward to welcoming you back to ANA Crowne Plaza Sapporo in the future.Best regards,ANA Crowne Plaza Sapporo
Rubing
Habitación doble Deluxe
Fecha de estancia: nov 2024
Parejas
2 valoración
4.2/5
Muy bueno
Fecha de publicación: 27 dic 2024
The hotel is only less than 10 minutes walk from Sapporo train station.  Very convenient.
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Respuesta del alojamiento: Thank you for your kind words regarding our convenient location. We are pleased to hear that you found our proximity to Sapporo train station beneficial for your stay. We hope to welcome you back in the future.Sincerely,
MaryDreix
Habitación Comfort (2 camas)
Fecha de estancia: oct 2024
Parejas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 28 nov 2024
Staff - So welcoming w, attentive ,speaking English very well,Always smiling,try to do their best according to your needs. Hotel - Smells good always,clean always,provide all the basic things such as tooth brush,shaver,cap,comb,hair dryer,shampoo,body wash,hair conditioner,body lotion,eye mask,tea and coffee bags. Location -was very good in the middle.Most of the attraction places very nearby such as sapporo tv tower,sapporo clock tower,odor park, near to JR Sapporo station too. Breakfast - not many choices but still can eat.I think they must have some variety of food and menu. Tours - If you book a tour from klook.com they will come and fetch you from the main lobby of hotel.It makes us felt convenient. JR Sapporo station nearby around 450m - walking distance.You can reach to this hotel from new chitose airport taking a subway around 45min.Its also cheaper around 1150 Yen per person.Once you reach JR Sapporo station ,you can walk using your Google map or you may use Go Taxi app to book a taxi if you felt you have a lot of luggage it will cost 770 Yen. We enjoy and love our stay at Ana crown plaza hotel.Will stay here next time when we come back to Sapporo.Recomended.Thank you so much for your wonderfull service.🥰
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Respuesta del alojamiento: Dear MaryDreix,Thank you for sharing your delightful feedback about your recent stay at ANA Crowne Plaza Sapporo. We are thrilled to hear that our staff made a positive impression with their warm and attentive service, and we appreciate your kind words regarding their English proficiency and friendliness. We are also pleased that you enjoyed the cleanliness and amenities provided in your room, as well as the hotel's strategic location near popular attractions and transport links. Your observations regarding breakfast options are valuable, and we will certainly take them into consideration as we strive to enhance our guests' experiences. We are honored that you enjoyed your stay and look forward to welcoming you back on your next visit to Sapporo. Thank you once again for your recommendation.Best regards,ANA Crowne Plaza Sapporo
MrA
Habitación individual estándar
Fecha de estancia: oct 2024
Personas que viajan solas
8 valoración
4.5/5
Fabuloso
Fecha de publicación: 18 dic 2024
Location will say it not bad as it is walking distance from Sapporo Station (About 5min walk). Nearby there is several convenience store which is very important. The hotel do have store like cakes store, snacks store which kind of value add. Room size wise will say ok given most hotel are small in fact. Perhaps the aircon ventilation can be improved as adjusting the coldness to the max (seem no difference) and room abit stuffy.
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Respuesta del alojamiento: Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and the amenities we offer, including our on-site stores. Your comments about the air conditioning have been noted, and we understand the importance of a comfortable room environment. We will take your feedback into consideration for future improvements.We hope to welcome you back to ANA Crowne Plaza Sapporo soon.Best regards,ANA Crowne Plaza Sapporo
Usuario invitado
Habitación estándar con 2 camas individuales
Fecha de estancia: oct 2024
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 26 nov 2024
Accommodation is near to JR Sapporo Station, attractions and shopping areas, including Tanukikoji Shopping Street. This is my 2nd time staying at this accommodation! Will be booking the accommodation when I visit Sapporo in future.
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Respuesta del alojamiento: Thank you for your kind words and for choosing us again for your stay in Sapporo. We are delighted to hear that you enjoyed our convenient location and are looking forward to welcoming you back in the future.Best regards,ANA Crowne Plaza Sapporo
Denise Chai
Habitación estándar con 2 camas individuales
Fecha de estancia: ene 2025
Viaje con amigos
5 valoración
4.2/5
Muy bueno
Fecha de publicación: 12 mar 2025
One minute away From Sapporo Station
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Usuario invitado
Habitación estándar con 2 camas individuales
Fecha de estancia: nov 2024
Parejas
2 valoración
5.0/5
Excepcional
Fecha de publicación: 18 ene 2025
A couple of times I stayed and I felt comfortable and happy every time.
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Respuesta del alojamiento: Thank you for your kind words. We are delighted to hear that your stays with us have been comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back soon.Best regards,ANA Crowne Plaza Sapporo
Chen Jack Wong
Habitación con 2 camas individuales
Fecha de estancia: nov 2024
Familias
12 valoración
5.0/5
Excepcional
Fecha de publicación: 29 dic 2024
Excellent experience with 3 children. Great service and convenient.
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Respuesta del alojamiento: We are delighted to hear that you and your children had an excellent experience at our hotel. Thank you for your kind words regarding our service and convenience. We look forward to welcoming you back for another memorable stay.Best regards.
Ekolim
Habitación Comfort (2 camas)
Fecha de estancia: oct 2024
Parejas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 25 nov 2024
Orcourse we extended our stay here, it is very remarkable hotel indeed
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Respuesta del alojamiento: Thank you for your kind words regarding your extended stay with us. We are delighted to hear that you found our hotel remarkable. Your satisfaction is our priority.Best regards
PandaPandaPanda
Habitación pequeña (cama doble grande)
Fecha de estancia: ago 2024
Parejas
15 valoración
5.0/5
Excepcional
Fecha de publicación: 30 sep 2024
Hotel location was not bad. Room was clean. Convenience store just downstairs is good to have.
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Wishiwashi
Habitación doble Deluxe
Fecha de estancia: ago 2024
Familias
6 valoración
4.5/5
Fabuloso
Fecha de publicación: 18 sep 2024
I chose this hotel primarily for its convenient location near the Sapporo JR station. You can sense that the hotel has a slightly old or dated atmosphere. That said, the room size is decent, very clean, and the service is excellent. I thoroughly enjoyed my stay there.
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Usuario invitado
Habitación estándar (2 camas), cama extra disponible
Fecha de estancia: feb 2025
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 3 mar 2025
Great location, very fast checking in and out might be we arrived at night and departure in the afternoon. Room cleanliness is excellent!
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Respuesta del alojamiento: Thank you for your kind words regarding our location and the efficiency of our check-in and check-out process. We are also pleased to hear that you found the room cleanliness to be excellent. We look forward to welcoming you back in the future.Best regards.
Summer Dann
Habitación estándar con 2 camas individuales
Fecha de estancia: ene 2025
Viaje con amigos
10 valoración
5.0/5
Excepcional
Fecha de publicación: 2 mar 2025
Amazing stay with strategic location. 1) Bus stops in front hotel (City bus available from Chitose airport) 2) Less than 5min walking distance to one of the train station exit/entrance. 3) Daily supply 2 bottle of water even you hang the signs of “Do not disturb”. 4) Hotel ground floor accessible to convenient store. 5) Taxi booking available from reception, around 11k yen charges from Hotel to Chitose airport under Hello Taxi company.
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Respuesta del alojamiento: Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you appreciated our strategic location and found the accessibility to public transport convenient. Your mention of our daily water supply, even with the 'Do Not Disturb' sign, highlights our commitment to guest comfort. We are also pleased to know that our reception team assisted you with your taxi booking. Your positive comments are highly appreciated, and we look forward to welcoming you back in the future.Best regards.
Zhen Q Harman Lin
Habitación estándar con 2 camas individuales
Fecha de estancia: ago 2024
Parejas
61 valoración
4.5/5
Fabuloso
Fecha de publicación: 29 sep 2024
Good old hotel, many staffs and busy. Breakfast was good and lots to choose.
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