Grand Hyatt Sanya Haitang Bay Resort and Spa

第一次和老婆到三亞旅遊，經過深思熟慮還是選擇入住君悦酒店，入住酒店就受到了酒店管家sunny的熱情的接待服務，入住的是君悦的海景房，整體非常的滿意，酒店自助早餐和中餐品種豐富味道也很棒！下次有機會期待再次入住君悦酒店！

非常感謝管家Lynn小姐姐這幾天的熱心服務，幾乎是有求必應！酒店房間寬敞明亮，乾淨衞生。早餐豐盛，選餐會有服務員主動提醒帶好口罩，提醒注意防護。住了兩天很舒服！下一次來三亞還會選擇君悦酒店！

主打親子主題的君悦酒店，服務真的是一級棒！管家Lynn態度非常好，一直在微信為我們提供各種服務，還送了小朋友歡迎水果和小點心！至尊海景房視野無敵好，海灘與酒店相連，最喜歡的還是海景浴缸，躺在裏面看海非常舒服。衹可惜這次天氣不好，期待下次啦～ 🔔服務：貼心 五星好評 🚗 交通：出門左轉就是68海鮮市場，可以自己買海鮮加工很新鮮美味！ 下次來還會選擇君悦哦～～

這次一共住了三個酒店，威斯汀，亞特蘭蒂斯，君悦。君悦酒店的裝修風格，園林風格，房間設定細節，是我最喜歡的。 超大床是真的超大，一家三口一起睡隨便翻身基本碰不到，洗手枱也很大，化粧用品再多也完全放得下，浴缸也很大，小朋友泡澡比游泳還開心，還有膠囊咖啡可以自己做了喝，需要冰跟前台説送來就好。 套餐我們定了帶早餐和晚餐的，早餐就是五星級酒店的正常水平，晚餐很不錯，我們一天自助海鮮火鍋，一天中餐廳套餐，海鮮火鍋很精緻，所有都是無限量供應，點餐方式設計得好，貴的食材也沒有哄搶或者蹲點兒等拿現象，都是吃多少點多少，優雅用餐。中餐廳更意外驚喜，首先愉村餐廳設計很美，再有食物確實很美味，最後的甜湯也非常喜歡，吃完以後還可以買包魚食餵魚，場景很美很愜意。缺點是上菜慢，不買套餐直接去吃價格偏高。 大海，家庭泳池，小童泳池，基本在一起，叫車送過去可以一次玩兒全，這裏的海邊一定要去拍照，實在太美了，不知道是不是暴曬的原因我們去時候海灘基本沒人，拍出來的照片完全都是大片的感覺……nice！曬黑也值了！ 淡季其實不用定泳池房，直接玩兒公共泳池也沒多少人，玩兒得也夠開心，回房間都不想再房間泳池了，泡泡澡就很棒了。 不帶孩子不看水族館的話，目前君悦第一選擇，小孩子家庭服務這方面感覺有待提高。三家酒店我在下單時候都有備註會有小盆友，不過三家酒店當中，衹有君悦沒有小朋友小禮物，而且小朋友的洗漱用品，室內拖鞋，浴袍，等等，都是我入住之後要求的。 管家Sunny應該剛做時間不長，不過對我們提的要求能做到用心儘量滿足，我基本任何事情都跟管家説，第一看回復速度，第二看解決效率，態度很好。

I came at low season in Sanya, the hotel is quiet, the room is spacious. Housekeeper Vicky is very attending and helpful, she helped arranging daily fruits and snacks as well as late check out. Highly recommended!

Very private and pleasant stay with Grand Hyatt. Well-maintained swimming pool especially with a little basketball hoop setting. Highlight of the stay is the incredibly professional and welcoming hospitality from manager Esther. Definitely worth another stay here next time.

Amazing stay. Beautiful beach. Lovely villa with a big swimming pool for kids and adults. Many floaties already included in the villa so you don’t have to worry about bringing yours. And of course it would not have been an amazing stay without the help and courtesy of “May Chen”. She has been always available whenever we needed something. Also she helped a lot with translation. Many thanks May!

Good hotel in very peaceful place.

First day check-in was a bit tough as I arrived early in the morning. Room was ready 2 PM. Room didn’t meet my “clean” expectation, so I had to ask for second round of cleaning. I understand it was busy weekend & so many guests to take care of. For this part, Manager Davidson Dong was very helpful! I got room cleaned around 7 PM and he helped me using the Club Lounge in the mean time. Because the trip is for my birthday, the hotel also provided birthday cake & the rose bed. Hotel gym was nice & spacious - but didn’t have smith machine. Beach seems like ‘not’ private exclusive beach - without sun bed - but public without lifeguard. I could fly a drone at the beach, but not in the garden of the hotel - for guest privacy reasons. Overall, it was an amazing experience here at Grand Hyatt. Thank you.