7 Cexi Road (Cexi Lu), Haipo Development Zone, Sanya Bay, Tianya District, Sanya, Hainan, 572000, ChinaVer datos del hotel
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Valoraciones de usuarios
4.4/5
445 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.5
Instalaciones4.3
Servicio4.5
Limpieza4.5
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Todos los comentarios(445)
Valoraciones positivas(420)
Valoraciones con fotos/vídeo(127)
Buena ubicación(105)
Cerca de la playa(80)
Ofrece servicio de recogida/transporte(58)
Piscina estupenda(32)
Personal de recepción amable(23)
Playa fabulosa(21)
Piscina limpia(6)
Con habitaciones familiares(3)
Valoraciones negativas(25)
Ganbat E
Yelan Garden View Family Suite
Fecha de estancia: oct 2023
Familias
27 valoración
5.0/5
Excepcional
Fecha de publicación: 6 nov 2023
The room was spacious and clean. The swimming pool was good. The staff were friendly. They picked us up from the airport at night which was really helpful. The breakfast was buffet and it was nice. The beach is just a 3-5min walk away from the hotel.
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Respuesta del alojamiento: Hello, dear guests! Thank you very much for your kind comments. Thank you very much for your meticulous and comprehensive appreciation of Yelanwan Resort Sanya. Your support and encouragement is our greatest. We will continue to provide first-class service. Yelanwan resort Sanya sincerely look forward to your visit again!
Miss Jojo
Habitación con cama queen y vista a la piscina
Fecha de estancia: dic 2023
Familias
41 valoración
3.0/5
Fecha de publicación: 18 ene 2024
small swimming pool , room decorations is old and bed is not comfortable, breakfast food is limited in choice, photos on trips.com. One good point is the lady at reception desk is helpful to guide me how to call hired car to tourist point
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Respuesta del alojamiento: Dear guests, hello! Thank you very much for sharing your stay experience with us. Yelan Bay Hotel is a first-class seaside resort hotel with the highest cost-effectiveness. In order to create a more comfortable vacation environment for guests, we will continuously update the hotel's facilities and equipment to meet the satisfaction of our guests. We hope that our efforts will provide better service for more guests. We sincerely look forward to your visit again!
Nikko
Habitación superior (cama doble grande), con vistas a la piscina
Fecha de estancia: jun 2022
Personas que viajan solas
5 valoración
4.7/5
Fantástico
Fecha de publicación: 18 jul 2022
The staff is very nice and the room is clean. It is quiet and clean Away from the busy your life. Great when you first arrive. I need quiet when I first arrive.
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Respuesta del alojamiento: Dear guests, Thank you for choosing our hotel, and thanks for your good comment. The hotel is 5 kilometers away from the urban area, Next to Sanya Phoenix International Airport, located in Sanya Bay. Many famous tourist attractions are nearby, and lots restaurants are around. The transportation is very convenient. Here you can be fully relaxed, sea breeze, soft sand beach and blue sky. We sincerely look forward to service you again, Wish you a happy life!
Usuario invitado
Habitación superior con cama grande
Fecha de estancia: nov 2022
Parejas
61 valoración
3.7/5
Fecha de publicación: 7 ene 2023
Hotel is nice and quiet but at this area not much to do. Need taxi to go to restaurants
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Respuesta del alojamiento: Dear guests, Thank you for choosing our hotel,The hotel is 5 kilometers away from the urban area, Next to Sanya Phoenix International Airport, located in Sanya Bay. Many famous tourist attractions are nearby, and lots restaurants are just a few steps away, any assistance please feel free to contact front desk . The transportation is very convenient. Here you can be fully relaxed, sea breeze, soft sand beach and blue sky. We sincerely look forward to service you again, Wish you a happy life!
Respuesta del alojamiento: 尊敬的賓客,您好!非常感謝您選擇入住三亞椰藍灣度假酒店。您如此滿意,是對我們酒店全體員工工作的最大認可。顧客的滿意是我們努力工作的最大動力,酒店將不斷提高服務質量,竭力為每位賓客提供舒心而便捷的服務,感受到家的温馨。願您能將這份滿意分享給身邊的親朋好友,將我們酒店推薦給更多來三亞看海的朋友們!好心情常常伴隨您,祝您入住愉快,闔家歡樂!
Respuesta del alojamiento: 尊敬的賓客,您好!由衷的感謝您選擇三亞椰藍灣度假酒店!能為您提供優質貼心的服務是我們的目標,很抱歉入住期間我們所做的未能達到您的滿意。我們會努力改進,在不足之處進行改正,爭取做好每一個細節。為您及更多賓客提供更加温馨的入住體驗。相信您下次的到來,帶給您美好的居住感受,祝您生活幸福美滿!
Respuesta del alojamiento: 尊敬的攜程用户您好!非常感謝您對酒店的支持與厚愛!酒店一直秉承賓客至上的服務宗旨,為客人營造賓至如歸的貼心服務.我們將會針對你提出的反饋訊息去改進,同時加強各崗位的專業技能培訓.讓每一位賓客滿意!能為賓客解決問題是我們的職責。每天保持的自助早點,品種豐富,份量充足,無論在服務品質還是配套設施上都要求精益求精,爭取把每個細節做到讓客人滿意。我們所做的每一件事都是為了讓客人開心、快樂,有您的支持與鼓勵相伴,我們一定會取得更大的進步!期待您下次入住椰藍灣,感受更多貼心服務,我們真誠地期待您在不久的將來再次光臨三亞椰藍灣度假酒店.祝您生活愉快!
Respuesta del alojamiento: 尊敬的貴賓,您好!非常感謝您的到來。您如此滿意,是對我們酒店全體員工工作的最大認可。顧客的滿意是我們努力工作的最大動力,我們將不斷提高服務質量,竭力為每位賓客提供舒心而便捷的服務,感受到家的温馨。願您能將這份滿意分享給身邊的親朋好友,將我們酒店推薦給更多來三亞看海的朋友們!好心情常常伴隨您,祝您入住愉快,闔家歡樂!
Respuesta del alojamiento: 尊敬的攜程客户你好!非常感謝您對酒店的支持與厚愛!酒店一直秉承賓客至上的服務宗旨,為客人營造賓至如歸的貼心服務.我們將會針對你提出的反饋訊息去改進,同時加強各崗位的專業技能培訓.讓每一位賓客滿意!能為賓客解決問題是我們的職責。從您抵達酒店到退房離開,您的每一個時刻我們都用心為您服務,很抱歉我們的服務未能讓您滿意。請您繼續關注和支持我們,相信有您的支持與鼓勵,我們一定會取得更大的進步!期待您下次入住椰藍灣,感受更多貼心服務,希望在不久的將來能有機會為您奉上更好的服務及營造更好的温馨、舒適、浪漫的度假環境。真誠期待您下一次的三亞椰藍灣之旅!