Banyan Tree Sanya

En primer lugar, tengo que evaluar que el servicio de recepción es muy bueno, y también actualicé especialmente el tipo de habitación. No hace falta decir que el entorno es fantástico, muy privado y muy tranquilo. Me quedaré aquí la próxima vez que venga a Sanya. Finalmente, califique a mi pequeño mayordomo y servicio Excelente actitud.

Reservamos una habitación de villa de lujo por 4 días, el hermano pequeño de la recepción nos recibió calurosamente y mejoró la habitación de la villa con vistas al mar, que es una experiencia de gran valor. El hotel tiene un entorno hermoso, una gran privacidad y excelentes servicios clave. La limpieza sanitaria es muy buena y el agua de la playa muy limpia. Adecuado para vacaciones en pareja. 🚗 Transporte: 🧹Higiene: 🍃Medio ambiente: 🔔Servicio:

He vivido en 4 Banyan Trees alrededor del mundo más este, y sinceramente digo que el servicio es el mejor. Todo el personal es muy entusiasta, hace su trabajo bien y es cariñoso, especialmente Jasmyn, gracias por hacerme sentir como en casa. La variedad de desayuno también está bien, el hardware es un poco antiguo debido al largo tiempo, pero el servicio también puede hacer que las personas sean más tolerantes con el hardware. ¡Seguiré eligiendo aquí cuando vuelva a Sanya en unos meses! Los pequeños obsequios para el servicio de descubierta son muy lindos, ah, por cierto, antes de venir, me llamé y pregunté si tenía alguna necesidad. Dije que era nuestro aniversario de boda, así que el gerente nos dio una mejora de habitación y lo organizó para nosotros. Pastel servido y vino tinto. Siento que diré más sobre las ventajas, probémoslo por ti mismo, jajaja

La playa es hermosa y el amanecer y el atardecer son muy populares. La privacidad del hotel es muy buena y la estancia es muy cómoda. Gracias mayordomo vicky por su atento y considerado servicio, que dejó muchos hermosos recuerdos para nuestro viaje especial.

La serie Banyan Tree Hotel es lo que me gusta. El servicio siempre ha sido excelente. El servicio de recepción es atento y meticuloso. La propia piscina de la villa está gratamente sorprendida. Me gusta mucho la piscina de 1,5 metros de profundidad. Puedes tomar hermosas fotos. El servicio de desayuno y el sabor son muy buenos. OK, la habitación también es perfecta, vendrá la próxima vez

Beautiful hotel, Villa facilities are fantastic! Private pool in villla is kept clean with water at a perfect temperature. Food orders delivered to room by shuttles service which also provides fast movement around the property. Good breakfast with attentive staff. Clean beach with comfortable pergolas.

Banyan Tree, my home away from home ❤️ This was one of our best trips all because of the incredible facilities and services that Banyan Tree offers. You are treated like royalty from the moment you enter the grounds till even after we left. We forgot 2 items in our villa and the amazing ladies have shipped it back to us. The ladies at the front desk were amazing the buggy drivers were so helpful and the spa was incredible!!! We didn’t get everyone’s names but Acco on reception, Summer and Anna in the spa were some of the kindest hosts. Every staff member we interacted with, was so welcoming, helpful and friendly. Overall Banyan Tree is a 12/10. The hotel wins for us in all the small details like our welcome gifts, fresh fruit daily, daily pool cleaning and fresh towels and robes. The one and only feeling I have that isn’t 100% positive is the food prices at the hotel. Just be prepared for expensive food, especially if you want steak.

The location is lovely - ocean on one side and mountains on the other side. Landscaping is beautiful. Our villa was very private with the vegetation. Listening to the birds and seeing butterflies made the experience even better. Mia (reception) was available whenever we had questions/concerns. She was very professional and kind. Whenever we had food delivered, the delivery personnel was always efficient. Housekeeping was friendly and efficient. The spa was enjoyed by my daughter. She had a scrub and a water treatment which she loved. That's why the Banyan Tree is well-known for their lovely spa treatments. The personnel was great. However, they took away the foot treatment which was disappointing. Consider bringing it back. When checking out, Hickey's friendliness and humor ended our experience at the Banyan Tree on a nice note. I wish I had known the villa pool wasn't heated. Though the temperature was nice in December, it was too cold to swim in an unheated pool. The resort's main pool was available though. The outside tub didn't have working lights which prevented a better experience from happening. More care in the maintenance of the villa might be an idea. For example, our pool umbrella had rips in it and the patio pillows were stained. That's an easy fix. Breakfast was nice in the selection of food. I'm not quite sure how to describe the experience at the restaurant. It was assumed that we couldn't speak Chinese (a natural thought since we are foreigners). When my daughter (fluent Chinese-speaker) spoke Chinese, she was conversing nicely with one female server when all of a sudden another one tapped her on the arm to stop when she proceeded to speak to us in English. I'm not sure if she wanted to practice her English or thought my daughter's Chinese was bad. It was an odd experience. The most bizarre thing was when one of the cooks (Louis Gao) acted as a personal butler for a foreign guest. It was disturbing to the rest of us guests in how the foreigner was getting special treatment... even having salt and pepper put into separate dishes. (Salt and pepper shakers were on his table.) The chef was excluding the rest of the resort guests. Why was this foreign man favored? What made him so special? All of us, other foreign guests and Chinese guests, looked at the "show" with a feeling of disappointment. Please treat us all with the same courtesy.

A relaxing vacation even in high season time. The staff is extremely friendly and helpful. The resort has a lot of nature with wonderful old trees. In the amazing pool area it feels like swimming in a tropical river. The Thai food in the restaurant is very fresh and light. The BBQ at the beach was fantastic and very delicious. Overall a relaxing and peaceful stay